We have the Starling Max 2, and the Sentinel drones from ModalAI. However, we’ve been experiencing significant issues with the batteries of Starling Max 2. Initially, 3 batteries failed, so I ordered 4 new sets. Unfortunately, two of these new batteries are no longer charging and display either a short error or a low voltage error on our Dynamite Prophet Sport Quad charger (Picture attached).
Here’s how we typically operate the drone:
• When using batteries: We connect both batteries simultaneously to the Starling terminals.
• When using the wall charger: We use a jumper cable to short one terminal and connect the wall charger to the other terminal.
Could you please assist with troubleshooting this issue? Should I return the batteries or the drone for diagnostics?
I’d appreciate your guidance.
Thanks,
Charger.jpg