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Support Request Format for Best Results

113
Topics

518
Posts

M

I've had almost the exact same thing happen but I think ours got hot enough to desolder a part (see pictures). Feels like a manufacturing issue. Is there a way to send it in for an RMA/replacement/etc?

Here is more info:

We have a FC2.

The FC2 is brand new (purchased within the last couple months).

We did the following:
connected the USB cable '10' to J3. connect a known working micro-usb cable to my laptop running QGC. didn't here the usual windows 'new usb device sound'
This was the first time we connected this board. We didn't see any LED's turn on within a second or two so we picked it up by the corners and noticed it was VERY hot.

We quickly disconnected everything.

We inspected the board and found a component on the bottom looks like it shifted off it's solder pads. See attached picture. We didn't inspect the board before hadn

What could have caused this? Especially given a few others have had this.

Thanks!

PXL_20250801_213400321.jpg
Feature Requests

Do you have a great idea for our products you would like to see implemented?

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V

Hi @Nate-The-great
Please do not delay any of your efforts or programs in anticipation of a VOXL 3 platform.
Our development roadmap is company confidential, but you can imagine we are working on many new and exciting things. One of the goals we have is to minimize disruptions should someone wish to "upgrade" platforms in the future. Similar to how we transitioned from VOXL to VOXL 2 by keeping mounting patterns the same, expansion compatibility (J13 -> J3), and plug-in board and sensor compatibility (M0048, M0030, M0084 & M0135 Camera adapters, etc), we would mimic that approach, but strive to make it even more seamless than before.

Therefore, there is very little to no risk to your system if you start developing on VOXL 2 today.

Hope that helped.
3D Models

Are you looking for a 3D model of one of our products?

19
Topics

51
Posts

A

M0153 step file : link

C

VOXL ADB or Wi-Fi no longer communicating!?!

• • Chad Sweet

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A

This topic is deleted!

• • admin

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M

Where are the datasheets, user guides, and official documentation?

• • modaltb

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P

Is HITL (hardware in the loop) supported in VOXL-m500?

• • Pey Astig

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P

Thank you, this helped a lot.
P

take off in position flight mode causes the drone to fly a bit tilted forward instead of up

• • Pey Astig

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P

How does voxl-vision-configuration parameters relate to PX4 parameters?

• • Pey Astig

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M

Quick note: one could set px4 parameters from VOXL using the following tool:

https://docs.modalai.com/voxl-vision-px4-nuttx-shell/
P

MAVSDK offboard set_velocity_body strange behavior

• • Pey Astig

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P

Oh man. , thank you so much that was the issue 😕
B

IMX377 M12 Sensor Over saturated on G channel

• • Bobby Bukovec

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F

Docker daemon fails to start VOXL

• • Fair Nuri Aboshehwa

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J

Hello!

We can't use the original docker service file on voxl as a few extra steps are required for docker to run on our platform. Both the installation of the voxl-docker-support package and execution of voxl-configure-docker-support.sh try to stop and disable docker.service as it gets in the way.

Instead it is replaced by our own service files which should be enabled by the voxl-configure-docker.sh script. What is the output you see when you run this script?

Best,
James
B

Auto-Exposure for Hires Sensors?

• • Bobby Bukovec

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B

@Chad-Sweet @Alex-Kushleyev We are using voxl_cam_ros, found here https://docs.modalai.com/voxl-cam-ros/

We are running the camera at 1920x1440

Can we even "turn on" AWB when using voxl_cam_ros? As of now we have not found out how to do so.

Our team needs to continue with ROS, so we cannot switch to another framework.
V

A question about VOXL_VISION_PX4

• • Vũ Văn Long

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C

Hello! Always good to be safe. Have you read the documentation here. I believe this is what you are looking for
E

Confusion on Flight Core Datasheet

• • emuhaimen

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E

Flashing Flight Core Bootloader to New STM32 Microcontroller

• • emuhaimen

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M

Yes, pinout here and connector type here:
https://docs.modalai.com/flight-core-datasheet-connectors/#j2---programming-and-debug-console

You need to make a little wiring harness to connect the JLink to J2

You don't need to the debug console (pins 2/3) for flashing, but if you are making a harness might as well and you can use it for debugging bootup if needed.

Download the bootloader here:
https://storage.googleapis.com/modalai_public/flight_core/bootloader/v5.0-167-g7bc2734/modalai_fc_v1_bl.bin

App here:
https://storage.googleapis.com/flight-core-firmware-1-10/latest/modalai_fc-v1.bin

You can download the JLink tools from the SEGGER website if needed.

You can use JFlash with a .jlink file with command like so:
erase loadbin foo/v5.0-167-g7bc2734.bin,0x08000000 loadbin foo/v1.10.0-15-g782a54bfd6.bin,0x08008000 r q x
R

mavros node on base station fcu_url

• • rapit

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R

Thank you, it works now. I did not think about using my local mavros as connection link between voxl and QGroundControl.

I changed the port. The original issue was a binary installed mavros which crashed when using a gcs_url. So I thought it was a configuration problem but building mavros from source and running with your proposed configuration worked. Thank you again!

Raphael
G

ESC calibaration

• • gauravshukla914

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M

Hi @gauravshukla914 ,

Our flight controller is a little unique in that it can't be powered off USB so yes, it will lose power and connection during the standard process. (The reason being our Flight Controller shares the 5V rail with the companion computer and 500mA off USB won't suffice!)

To get around this, we have a tool that has a user guide here:
https://docs.modalai.com/flight-core-pwm-esc-calibration/

This allows you to keep the battery connected during the ESC calibration process.
M

Can' connect between FrSKY D4R-II and flight core m500

• • mr TOKI

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M

Can you connect the Flight Core to QGroundControl using USB, and then go to the MAVLink console? You can run rc_input status from there and check if you see anything:

0066d34f-b16e-484e-8d72-a3cc5ee1b909-image.png
T

Can I use RadioLink AT10 for RC

• • Tejas Shah

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G

Hi @Tejas-Shah . Yes you can. We are using AT10 right now for ouru work.
M

Image Sensor Green Screen Corruption

• • mdakwar

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G

SNAV Configuration

• • gauravshukla914

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G

SNAV Machine Vision

• • gauravshukla914

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You can find where to download most of our software at this page: https://docs.modalai.com/voxl-supporting-software/

MV SDK is Qualcomm software which can be found here: https://developer.qualcomm.com/software/machine-vision-sdk machine-vision-sdk

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