ModalAI Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Flight Core 2 Firmware update through QGC

    Support Request Format for Best Results
    6
    12
    177
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • V
      VictorG
      last edited by

      I am trying to setup my new Flight Core 2, but when I connect it to a USB port on my Windows 11 laptop with QGC 5.0.6 I get a message pop up saying "Power surge on the USB port".

      Screenshot 2025-07-25 163305.png

      unnamed.jpg

      The Flight Core 2 also got pretty hot -- I hope it didn't get fried!

      Also, I am not clear from the rather brief documentation what file I need to download and use for the firmware update.

      Do I need to use SDK 1.1 specifically or should I use the latest (1.5)? That directory contains

      modalai_fc-v2_1.14.0-2.0.105.bin 05-Jun-2025 22:24 1867164
      modalai_fc-v2_1.14.0-2.0.105.px4 05-Jun-2025 22:24 1758094
      modalai_fc-v2_1.14.0-8.104.3.bin 05-Jun-2025 22:37 1896744
      modalai_fc-v2_1.14.0-8.104.3.px4 05-Jun-2025 22:37 1786598

      but the doc mentions voxl_SDK_*1.1.0.tar.g.

      V VinnyV 2 Replies Last reply Reply Quote 0
      • V
        VictorG @VictorG
        last edited by

        Hi, any word on this? At this point I am not able to use this product and wonder whether it is defective and needs to be replaced. Please advise.

        ModeratorM 1 Reply Last reply Reply Quote 0
        • ModeratorM
          Moderator ModalAI Team @VictorG
          last edited by

          @VictorG have you looked at the instructions here? https://docs.modalai.com/flight-core-v2-usb-to-qgc/

          V Michael MortensenM 2 Replies Last reply Reply Quote 0
          • V
            VictorG @Moderator
            last edited by

            @Moderator yes, or at least I tried to. In this step:

             confirm the “Serial Port” is correctly listed
            

            QGC listed COM3 - COM6 but I couldn't determine easily how those map to my USB ports. At that point I noticed that the device is getting VERY hot, so decided to stop.

            Is it normal for it to get so hot? Combined with the "power surge" warning I thought it was safer to stop before smoke.

            I was able to use QGC to flash my Pixhawk 2.4.8 with PX4 with no problems, so I am pretty sure there is nothing wrong with the port or with QGC.

            1 Reply Last reply Reply Quote 1
            • Michael MortensenM
              Michael Mortensen @Moderator
              last edited by

              @Moderator
              I am having a similar issue. I purchased 3 of the Flight Core 2 boards. And, I tried 3 different micro USB cables. I am not getting any power to any of the Flight Core 2 boards from my PC laptop. I am using Windows 11 as well. I am unable to connect to any port on the laptop. I did try to connect one of the boards to a Mac computer through the Micro USB to USB connection. The board started to heat up and I had to disconnect. Is there a specific Windows driver needed for the Flight Core 2? I am at a loss at this point.

              VinnyV 1 Reply Last reply Reply Quote 0
              • Martin LukacM
                Martin Lukac
                last edited by

                I've had almost the exact same thing happen but I think ours got hot enough to desolder a part (see pictures). Feels like a manufacturing issue. Is there a way to send it in for an RMA/replacement/etc?

                Here is more info:

                We have a FC2.

                The FC2 is brand new (purchased within the last couple months).

                We did the following:

                • connected the USB cable '10' to J3.
                • connect a known working micro-usb cable to my laptop running QGC.
                • didn't here the usual windows 'new usb device sound'

                This was the first time we connected this board. We didn't see any LED's turn on within a second or two so we picked it up by the corners and noticed it was VERY hot.

                We quickly disconnected everything.

                We inspected the board and found a component on the bottom looks like it shifted off it's solder pads. See attached picture. We didn't inspect the board before hadn

                What could have caused this? Especially given a few others have had this.

                Thanks!

                PXL_20250801_213400321.jpg

                VinnyV 1 Reply Last reply Reply Quote 0
                • VinnyV
                  Vinny ModalAI Team @VictorG
                  last edited by

                  Hi @VictorG
                  It is not unexpected to see some windows machines complain.
                  Our MCU does not enumerate as a normal USB device with current requirements reporting. So, some PCs will correctly complain.

                  Our goal with USB based powering is for ease of use with configuration. However, if this is posing a problem in your specific system, connect it as it would be required for a sUAS by using our power module and using an MCBL-00062 into the power port.
                  https://docs.modalai.com/flight-core-v2-power/#j13---voxl-power-module-v3-input
                  https://docs.modalai.com/cable-datasheets/#mcbl-00062
                  This will prevent pretty much all current draw on the USB port: https://docs.modalai.com/flight-core-datasheets-v2-functional-description/#power-supply-and-power-source-mux-details

                  Now as for the heating, we do know the MCU can get hot. It has no sleep modes or throttling in it when running PX4/etc, so it is not uncommon, but it will still work and is within specs. Some folks have used heatsinks or small fans with success to minimize the effect, such as: https://www.modalai.com/products/voxl-cooling-fan?_pos=1&_psq=fan&_ss=e&_v=1.0

                  Hope this helps explain things a bit.

                  1 Reply Last reply Reply Quote 0
                  • VinnyV
                    Vinny ModalAI Team @Martin Lukac
                    last edited by

                    Hi @Martin-Lukac
                    Well that's not good. Your board will not work with that chip busted off like that.
                    Please use our RMA process and we'll get this assessed for for you:
                    https://www.modalai.com/pages/rma

                    1 Reply Last reply Reply Quote 0
                    • VinnyV
                      Vinny ModalAI Team @Michael Mortensen
                      last edited by

                      Hi @Michael-Mortensen
                      Please see the post to Victor about using the power module instead of just USB.
                      Let us know if that helps.
                      Thanks!

                      1 Reply Last reply Reply Quote 0
                      • H
                        hula
                        last edited by

                        @Vinny I hate to say this, but I believe you have a batch of defective USB cables. I was running into the same issue as @VictorG and @Michael-Mortensen , so I broke out the multimeter and confirmed that 5V and GND are swapped (note the negative 5V instead of +5V). I grabbed another generic USB cable that I had on-hand and the FCv2 powered up and connected to QGC fine.

                        ModalAI Support was kind enough to send me 3x replacement USBs...but unfortunately they are all mis-wired as well.

                        Correct USB cable.jpg Miswired_MCBL-00010-1.jpg

                        VinnyV 1 Reply Last reply Reply Quote 0
                        • VinnyV
                          Vinny ModalAI Team @hula
                          last edited by

                          Hi @hula
                          Interesting. I will investigate. The cable appears as it should according to our tech docs and every batch is sample tested but I will inspect further and respond tomorrow.
                          https://docs.modalai.com/cable-datasheets/#mcbl-00010
                          Thanks
                          Vinny

                          VinnyV 1 Reply Last reply Reply Quote 0
                          • VinnyV
                            Vinny ModalAI Team @Vinny
                            last edited by

                            Hi @hula
                            YOU ARE CORRECT!
                            I found a whole bag of mis-wired MCBL-00010's in our inventory.
                            I'll work with our @Moderator to figure out a plan.
                            We will likely need to setup an email where any customer can let us know if they have offending cables and we will send replacements promptly.

                            1 Reply Last reply Reply Quote 0
                            • First post
                              Last post
                            Powered by NodeBB | Contributors