M500 will not connect to QGC, but still has shh connection

tom · 1 Dec 2022, 00:55

@Steve-Sager I would update to the latest release, VOXL Platform 0.9, it can be downloaded from https://developer.modalai.com/asset/1

and installed by following the instructions here: https://docs.modalai.com/platform-releases/

We've made a lot of improvements recently so it wouldn't hurt to get you using the latest

Steve Sager · 1 Dec 2022, 23:07

@tom I tried following the install instructions you sent me but ran into an issue. when I try to use the ./install.sh -f command the reboot into fastboot turns off the adb connection to the voxl and fails. Any suggestions? I tried using the expander & debug kit to boot into fastboot, but that results in the same problem.

here are some images of what is showing up in my Git Bash prompt.

tom · 1 Dec 2022, 23:14

@Steve-Sager We don't support using Windows for flashing. Do you have an Ubuntu machine you could use to flash? Preferably Ubuntu 18.04.

Steve Sager · 1 Dec 2022, 23:16

@tom I have a Ubuntu 20.04 machine will that be okay?

Steve Sager · 1 Dec 2022, 23:27

looks like the problem was Windows. let me double check and I'll post again what happens but it is loading now...

Steve Sager · 1 Dec 2022, 23:52

@tom would you happen to know how to get the ecdsa password for my aircraft?

tom · 2 Dec 2022, 00:16

@Steve-Sager If you're referring to the SSH login:

Defaults are as follows
user: root
pass: oelinux123

Steve Sager · 2 Dec 2022, 01:11

@tom After following all the instructions and successfully flashing the new firmware onto the aircraft. I have connected to the ssh once again and set the QGC IP address to the correct laptop ip but the aircraft still isn't connecting to QGC.

tom · 2 Dec 2022, 01:13

@Steve-Sager Here's something else to look at: https://docs.qgroundcontrol.com/master/en/troubleshooting/qgc_setup.html#waiting_for_connection

Steve Sager · 2 Dec 2022, 01:23

@tom I will be looking to the firewall to make sure it wasn't that, but we have allowed the application past the wall. Could this be related to to something else?

Steve Sager · 2 Dec 2022, 01:27

it looks like the previous command you had me run:
cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip
is giving me a different ip address than the one we put into voxl-vision-px4. how do I change that one to the correct address?

tom · 2 Dec 2022, 01:28

@Steve-Sager That's interesting, you can use vi to modify the file and enter the correct IP in the qgc_ip field, vi /etc/modalai/voxl-vision-px4.conf

tom · 2 Dec 2022, 01:29

I would also make sure that you're able to ping your PC from your drone.

Steve Sager · 2 Dec 2022, 01:38

SUCCESS! we have established connection to the aircraft. everything is working. @tom thanks so much for all your help

The solution was to update the aircraft using a linux system instead of windows.
Then we had to to use ssh-keygen to reconnect to the aircraft, and used the new aircraft ip address.
Finally we had to manually set the qgc ip twice.
We are now back up and running

Cheers!

tom · 2 Dec 2022, 01:41

@Steve-Sager Great to hear! Just to confirm you flashed the latest platform release, 0.9? Making a note of your issue. It's very unusual that you would have to manually edit the qgc_ip. Thank you for being patient.

Steve Sager · 17 Jan 2023, 20:01

@tom Yeah I am on 0.9 platform release