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    M500 will not connect to QGC, but still has shh connection

    VOXL m500 Reference Drone
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    • tomT
      tom admin
      last edited by

      @Steve-Sager We don't support using Windows for flashing. Do you have an Ubuntu machine you could use to flash? Preferably Ubuntu 18.04.

      Steve SagerS 1 Reply Last reply Reply Quote 1
      • Steve SagerS
        Steve Sager @tom
        last edited by

        @tom I have a Ubuntu 20.04 machine will that be okay?

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        • Steve SagerS
          Steve Sager
          last edited by

          looks like the problem was Windows. let me double check and I'll post again what happens but it is loading now...

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          • Steve SagerS
            Steve Sager
            last edited by

            @tom would you happen to know how to get the ecdsa password for my aircraft?

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            • tomT
              tom admin
              last edited by

              @Steve-Sager If you're referring to the SSH login:

              Defaults are as follows
              user: root
              pass: oelinux123

              Steve SagerS 1 Reply Last reply Reply Quote 1
              • Steve SagerS
                Steve Sager @tom
                last edited by

                @tom After following all the instructions and successfully flashing the new firmware onto the aircraft. I have connected to the ssh once again and set the QGC IP address to the correct laptop ip but the aircraft still isn't connecting to QGC.

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                • tomT
                  tom admin
                  last edited by

                  @Steve-Sager Here's something else to look at: https://docs.qgroundcontrol.com/master/en/troubleshooting/qgc_setup.html#waiting_for_connection

                  Steve SagerS 1 Reply Last reply Reply Quote 1
                  • Steve SagerS
                    Steve Sager @tom
                    last edited by

                    @tom I will be looking to the firewall to make sure it wasn't that, but we have allowed the application past the wall. Could this be related to to something else?

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                    • Steve SagerS
                      Steve Sager
                      last edited by

                      it looks like the previous command you had me run:
                      cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip
                      is giving me a different ip address than the one we put into voxl-vision-px4. how do I change that one to the correct address?

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                      • tomT
                        tom admin
                        last edited by

                        @Steve-Sager That's interesting, you can use vi to modify the file and enter the correct IP in the qgc_ip field, vi /etc/modalai/voxl-vision-px4.conf

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                        • tomT
                          tom admin
                          last edited by

                          I would also make sure that you're able to ping your PC from your drone.

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                          • Steve SagerS
                            Steve Sager
                            last edited by

                            SUCCESS! we have established connection to the aircraft. everything is working. @tom thanks so much for all your help

                            The solution was to update the aircraft using a linux system instead of windows.
                            Then we had to to use ssh-keygen to reconnect to the aircraft, and used the new aircraft ip address.
                            Finally we had to manually set the qgc ip twice.
                            We are now back up and running

                            Cheers!

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                            • tomT
                              tom admin
                              last edited by

                              @Steve-Sager Great to hear! Just to confirm you flashed the latest platform release, 0.9? Making a note of your issue. It's very unusual that you would have to manually edit the qgc_ip. Thank you for being patient.

                              Steve SagerS 1 Reply Last reply Reply Quote 1
                              • Steve SagerS
                                Steve Sager @tom
                                last edited by

                                @tom Yeah I am on 0.9 platform release

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