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    M500 will not connect to QGC, but still has shh connection

    VOXL m500 Reference Drone
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    • Steve SagerS
      Steve Sager @tom
      last edited by

      @tom Yes, thanks for the quick response. the current format is 192.168.x.xx

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      • tomT
        tom admin
        last edited by

        @Steve-Sager That is interesting, if you look at the qgc_ip line in the config file cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip does it show the IP address that you expect?

        Steve SagerS 1 Reply Last reply Reply Quote 0
        • Steve SagerS
          Steve Sager @tom
          last edited by Steve Sager

          @tom said in M500 will not connect to QGC, but still has shh connection:

          cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip

          after checking it again I did get an output, and it was the same ip address

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          • Steve SagerS
            Steve Sager
            last edited by

            MicrosoftTeams-image (1).png

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            • tomT
              tom admin
              last edited by

              @Steve-Sager I would update to the latest release, VOXL Platform 0.9, it can be downloaded from https://developer.modalai.com/asset/1

              and installed by following the instructions here: https://docs.modalai.com/platform-releases/

              We've made a lot of improvements recently so it wouldn't hurt to get you using the latest

              Steve SagerS 1 Reply Last reply Reply Quote 0
              • Steve SagerS
                Steve Sager @tom
                last edited by

                @tom I tried following the install instructions you sent me but ran into an issue. when I try to use the ./install.sh -f command the reboot into fastboot turns off the adb connection to the voxl and fails. Any suggestions? I tried using the expander & debug kit to boot into fastboot, but that results in the same problem.

                here are some images of what is showing up in my Git Bash prompt.MicrosoftTeams-image (2).png MicrosoftTeams-image (3).png MicrosoftTeams-image (4).png

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                • tomT
                  tom admin
                  last edited by

                  @Steve-Sager We don't support using Windows for flashing. Do you have an Ubuntu machine you could use to flash? Preferably Ubuntu 18.04.

                  Steve SagerS 1 Reply Last reply Reply Quote 1
                  • Steve SagerS
                    Steve Sager @tom
                    last edited by

                    @tom I have a Ubuntu 20.04 machine will that be okay?

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                    • Steve SagerS
                      Steve Sager
                      last edited by

                      looks like the problem was Windows. let me double check and I'll post again what happens but it is loading now...

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                      • Steve SagerS
                        Steve Sager
                        last edited by

                        @tom would you happen to know how to get the ecdsa password for my aircraft?

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                        • tomT
                          tom admin
                          last edited by

                          @Steve-Sager If you're referring to the SSH login:

                          Defaults are as follows
                          user: root
                          pass: oelinux123

                          Steve SagerS 1 Reply Last reply Reply Quote 1
                          • Steve SagerS
                            Steve Sager @tom
                            last edited by

                            @tom After following all the instructions and successfully flashing the new firmware onto the aircraft. I have connected to the ssh once again and set the QGC IP address to the correct laptop ip but the aircraft still isn't connecting to QGC.

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                            • tomT
                              tom admin
                              last edited by

                              @Steve-Sager Here's something else to look at: https://docs.qgroundcontrol.com/master/en/troubleshooting/qgc_setup.html#waiting_for_connection

                              Steve SagerS 1 Reply Last reply Reply Quote 1
                              • Steve SagerS
                                Steve Sager @tom
                                last edited by

                                @tom I will be looking to the firewall to make sure it wasn't that, but we have allowed the application past the wall. Could this be related to to something else?

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                                • Steve SagerS
                                  Steve Sager
                                  last edited by

                                  it looks like the previous command you had me run:
                                  cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip
                                  is giving me a different ip address than the one we put into voxl-vision-px4. how do I change that one to the correct address?

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                                  • tomT
                                    tom admin
                                    last edited by

                                    @Steve-Sager That's interesting, you can use vi to modify the file and enter the correct IP in the qgc_ip field, vi /etc/modalai/voxl-vision-px4.conf

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                                    • tomT
                                      tom admin
                                      last edited by

                                      I would also make sure that you're able to ping your PC from your drone.

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                                      • Steve SagerS
                                        Steve Sager
                                        last edited by

                                        SUCCESS! we have established connection to the aircraft. everything is working. @tom thanks so much for all your help

                                        The solution was to update the aircraft using a linux system instead of windows.
                                        Then we had to to use ssh-keygen to reconnect to the aircraft, and used the new aircraft ip address.
                                        Finally we had to manually set the qgc ip twice.
                                        We are now back up and running

                                        Cheers!

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                                        • tomT
                                          tom admin
                                          last edited by

                                          @Steve-Sager Great to hear! Just to confirm you flashed the latest platform release, 0.9? Making a note of your issue. It's very unusual that you would have to manually edit the qgc_ip. Thank you for being patient.

                                          Steve SagerS 1 Reply Last reply Reply Quote 1
                                          • Steve SagerS
                                            Steve Sager @tom
                                            last edited by

                                            @tom Yeah I am on 0.9 platform release

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