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  4. M500 will not connect to QGC, but still has shh connection

M500 will not connect to QGC, but still has shh connection

Scheduled Pinned Locked Moved VOXL m500 Reference Drone
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  • tomT tom

    @Steve-Sager I would update to the latest release, VOXL Platform 0.9, it can be downloaded from https://developer.modalai.com/asset/1

    and installed by following the instructions here: https://docs.modalai.com/platform-releases/

    We've made a lot of improvements recently so it wouldn't hurt to get you using the latest

    Steve SagerS Offline
    Steve SagerS Offline
    Steve Sager
    wrote on last edited by
    #9

    @tom I tried following the install instructions you sent me but ran into an issue. when I try to use the ./install.sh -f command the reboot into fastboot turns off the adb connection to the voxl and fails. Any suggestions? I tried using the expander & debug kit to boot into fastboot, but that results in the same problem.

    here are some images of what is showing up in my Git Bash prompt.MicrosoftTeams-image (2).png MicrosoftTeams-image (3).png MicrosoftTeams-image (4).png

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    • tomT Offline
      tomT Offline
      tom
      admin
      wrote on last edited by
      #10

      @Steve-Sager We don't support using Windows for flashing. Do you have an Ubuntu machine you could use to flash? Preferably Ubuntu 18.04.

      Steve SagerS 1 Reply Last reply
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      • tomT tom

        @Steve-Sager We don't support using Windows for flashing. Do you have an Ubuntu machine you could use to flash? Preferably Ubuntu 18.04.

        Steve SagerS Offline
        Steve SagerS Offline
        Steve Sager
        wrote on last edited by
        #11

        @tom I have a Ubuntu 20.04 machine will that be okay?

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        • Steve SagerS Offline
          Steve SagerS Offline
          Steve Sager
          wrote on last edited by
          #12

          looks like the problem was Windows. let me double check and I'll post again what happens but it is loading now...

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          • Steve SagerS Offline
            Steve SagerS Offline
            Steve Sager
            wrote on last edited by
            #13

            @tom would you happen to know how to get the ecdsa password for my aircraft?

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            • tomT Offline
              tomT Offline
              tom
              admin
              wrote on last edited by
              #14

              @Steve-Sager If you're referring to the SSH login:

              Defaults are as follows
              user: root
              pass: oelinux123

              Steve SagerS 1 Reply Last reply
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              • tomT tom

                @Steve-Sager If you're referring to the SSH login:

                Defaults are as follows
                user: root
                pass: oelinux123

                Steve SagerS Offline
                Steve SagerS Offline
                Steve Sager
                wrote on last edited by
                #15

                @tom After following all the instructions and successfully flashing the new firmware onto the aircraft. I have connected to the ssh once again and set the QGC IP address to the correct laptop ip but the aircraft still isn't connecting to QGC.

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                • tomT Offline
                  tomT Offline
                  tom
                  admin
                  wrote on last edited by
                  #16

                  @Steve-Sager Here's something else to look at: https://docs.qgroundcontrol.com/master/en/troubleshooting/qgc_setup.html#waiting_for_connection

                  Steve SagerS 1 Reply Last reply
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                  • tomT tom

                    @Steve-Sager Here's something else to look at: https://docs.qgroundcontrol.com/master/en/troubleshooting/qgc_setup.html#waiting_for_connection

                    Steve SagerS Offline
                    Steve SagerS Offline
                    Steve Sager
                    wrote on last edited by
                    #17

                    @tom I will be looking to the firewall to make sure it wasn't that, but we have allowed the application past the wall. Could this be related to to something else?

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                    • Steve SagerS Offline
                      Steve SagerS Offline
                      Steve Sager
                      wrote on last edited by
                      #18

                      it looks like the previous command you had me run:
                      cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip
                      is giving me a different ip address than the one we put into voxl-vision-px4. how do I change that one to the correct address?

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                      • tomT Offline
                        tomT Offline
                        tom
                        admin
                        wrote on last edited by
                        #19

                        @Steve-Sager That's interesting, you can use vi to modify the file and enter the correct IP in the qgc_ip field, vi /etc/modalai/voxl-vision-px4.conf

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                        • tomT Offline
                          tomT Offline
                          tom
                          admin
                          wrote on last edited by
                          #20

                          I would also make sure that you're able to ping your PC from your drone.

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                          • Steve SagerS Offline
                            Steve SagerS Offline
                            Steve Sager
                            wrote on last edited by
                            #21

                            SUCCESS! we have established connection to the aircraft. everything is working. @tom thanks so much for all your help

                            The solution was to update the aircraft using a linux system instead of windows.
                            Then we had to to use ssh-keygen to reconnect to the aircraft, and used the new aircraft ip address.
                            Finally we had to manually set the qgc ip twice.
                            We are now back up and running

                            Cheers!

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                            • tomT Offline
                              tomT Offline
                              tom
                              admin
                              wrote on last edited by
                              #22

                              @Steve-Sager Great to hear! Just to confirm you flashed the latest platform release, 0.9? Making a note of your issue. It's very unusual that you would have to manually edit the qgc_ip. Thank you for being patient.

                              Steve SagerS 1 Reply Last reply
                              1
                              • tomT tom

                                @Steve-Sager Great to hear! Just to confirm you flashed the latest platform release, 0.9? Making a note of your issue. It's very unusual that you would have to manually edit the qgc_ip. Thank you for being patient.

                                Steve SagerS Offline
                                Steve SagerS Offline
                                Steve Sager
                                wrote on last edited by
                                #23

                                @tom Yeah I am on 0.9 platform release

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