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    M500 will not connect to QGC, but still has shh connection

    VOXL m500 Reference Drone
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    • T
      tom admin
      last edited by 2 Dec 2022, 00:16

      @Steve-Sager If you're referring to the SSH login:

      Defaults are as follows
      user: root
      pass: oelinux123

      S 1 Reply Last reply 2 Dec 2022, 01:11 Reply Quote 1
      • S
        Steve Sager @tom
        last edited by 2 Dec 2022, 01:11

        @tom After following all the instructions and successfully flashing the new firmware onto the aircraft. I have connected to the ssh once again and set the QGC IP address to the correct laptop ip but the aircraft still isn't connecting to QGC.

        1 Reply Last reply Reply Quote 0
        • T
          tom admin
          last edited by 2 Dec 2022, 01:13

          @Steve-Sager Here's something else to look at: https://docs.qgroundcontrol.com/master/en/troubleshooting/qgc_setup.html#waiting_for_connection

          S 1 Reply Last reply 2 Dec 2022, 01:23 Reply Quote 1
          • S
            Steve Sager @tom
            last edited by 2 Dec 2022, 01:23

            @tom I will be looking to the firewall to make sure it wasn't that, but we have allowed the application past the wall. Could this be related to to something else?

            1 Reply Last reply Reply Quote 0
            • S
              Steve Sager
              last edited by 2 Dec 2022, 01:27

              it looks like the previous command you had me run:
              cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip
              is giving me a different ip address than the one we put into voxl-vision-px4. how do I change that one to the correct address?

              1 Reply Last reply Reply Quote 0
              • T
                tom admin
                last edited by 2 Dec 2022, 01:28

                @Steve-Sager That's interesting, you can use vi to modify the file and enter the correct IP in the qgc_ip field, vi /etc/modalai/voxl-vision-px4.conf

                1 Reply Last reply Reply Quote 1
                • T
                  tom admin
                  last edited by 2 Dec 2022, 01:29

                  I would also make sure that you're able to ping your PC from your drone.

                  1 Reply Last reply Reply Quote 1
                  • S
                    Steve Sager
                    last edited by 2 Dec 2022, 01:38

                    SUCCESS! we have established connection to the aircraft. everything is working. @tom thanks so much for all your help

                    The solution was to update the aircraft using a linux system instead of windows.
                    Then we had to to use ssh-keygen to reconnect to the aircraft, and used the new aircraft ip address.
                    Finally we had to manually set the qgc ip twice.
                    We are now back up and running

                    Cheers!

                    1 Reply Last reply Reply Quote 0
                    • T
                      tom admin
                      last edited by 2 Dec 2022, 01:41

                      @Steve-Sager Great to hear! Just to confirm you flashed the latest platform release, 0.9? Making a note of your issue. It's very unusual that you would have to manually edit the qgc_ip. Thank you for being patient.

                      S 1 Reply Last reply 17 Jan 2023, 20:01 Reply Quote 1
                      • S
                        Steve Sager @tom
                        last edited by 17 Jan 2023, 20:01

                        @tom Yeah I am on 0.9 platform release

                        1 Reply Last reply Reply Quote 0
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