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    M500 will not connect to QGC, but still has shh connection

    VOXL m500 Reference Drone
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    • Steve SagerS
      Steve Sager @tom
      last edited by Steve Sager

      @tom said in M500 will not connect to QGC, but still has shh connection:

      cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip

      after checking it again I did get an output, and it was the same ip address

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      • Steve SagerS
        Steve Sager
        last edited by

        MicrosoftTeams-image (1).png

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        • tomT
          tom admin
          last edited by

          @Steve-Sager I would update to the latest release, VOXL Platform 0.9, it can be downloaded from https://developer.modalai.com/asset/1

          and installed by following the instructions here: https://docs.modalai.com/platform-releases/

          We've made a lot of improvements recently so it wouldn't hurt to get you using the latest

          Steve SagerS 1 Reply Last reply Reply Quote 0
          • Steve SagerS
            Steve Sager @tom
            last edited by

            @tom I tried following the install instructions you sent me but ran into an issue. when I try to use the ./install.sh -f command the reboot into fastboot turns off the adb connection to the voxl and fails. Any suggestions? I tried using the expander & debug kit to boot into fastboot, but that results in the same problem.

            here are some images of what is showing up in my Git Bash prompt.MicrosoftTeams-image (2).png MicrosoftTeams-image (3).png MicrosoftTeams-image (4).png

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            • tomT
              tom admin
              last edited by

              @Steve-Sager We don't support using Windows for flashing. Do you have an Ubuntu machine you could use to flash? Preferably Ubuntu 18.04.

              Steve SagerS 1 Reply Last reply Reply Quote 1
              • Steve SagerS
                Steve Sager @tom
                last edited by

                @tom I have a Ubuntu 20.04 machine will that be okay?

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                • Steve SagerS
                  Steve Sager
                  last edited by

                  looks like the problem was Windows. let me double check and I'll post again what happens but it is loading now...

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                  • Steve SagerS
                    Steve Sager
                    last edited by

                    @tom would you happen to know how to get the ecdsa password for my aircraft?

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                    • tomT
                      tom admin
                      last edited by

                      @Steve-Sager If you're referring to the SSH login:

                      Defaults are as follows
                      user: root
                      pass: oelinux123

                      Steve SagerS 1 Reply Last reply Reply Quote 1
                      • Steve SagerS
                        Steve Sager @tom
                        last edited by

                        @tom After following all the instructions and successfully flashing the new firmware onto the aircraft. I have connected to the ssh once again and set the QGC IP address to the correct laptop ip but the aircraft still isn't connecting to QGC.

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                        • tomT
                          tom admin
                          last edited by

                          @Steve-Sager Here's something else to look at: https://docs.qgroundcontrol.com/master/en/troubleshooting/qgc_setup.html#waiting_for_connection

                          Steve SagerS 1 Reply Last reply Reply Quote 1
                          • Steve SagerS
                            Steve Sager @tom
                            last edited by

                            @tom I will be looking to the firewall to make sure it wasn't that, but we have allowed the application past the wall. Could this be related to to something else?

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                            • Steve SagerS
                              Steve Sager
                              last edited by

                              it looks like the previous command you had me run:
                              cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip
                              is giving me a different ip address than the one we put into voxl-vision-px4. how do I change that one to the correct address?

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                              • tomT
                                tom admin
                                last edited by

                                @Steve-Sager That's interesting, you can use vi to modify the file and enter the correct IP in the qgc_ip field, vi /etc/modalai/voxl-vision-px4.conf

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                                • tomT
                                  tom admin
                                  last edited by

                                  I would also make sure that you're able to ping your PC from your drone.

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                                  • Steve SagerS
                                    Steve Sager
                                    last edited by

                                    SUCCESS! we have established connection to the aircraft. everything is working. @tom thanks so much for all your help

                                    The solution was to update the aircraft using a linux system instead of windows.
                                    Then we had to to use ssh-keygen to reconnect to the aircraft, and used the new aircraft ip address.
                                    Finally we had to manually set the qgc ip twice.
                                    We are now back up and running

                                    Cheers!

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                                    • tomT
                                      tom admin
                                      last edited by

                                      @Steve-Sager Great to hear! Just to confirm you flashed the latest platform release, 0.9? Making a note of your issue. It's very unusual that you would have to manually edit the qgc_ip. Thank you for being patient.

                                      Steve SagerS 1 Reply Last reply Reply Quote 1
                                      • Steve SagerS
                                        Steve Sager @tom
                                        last edited by

                                        @tom Yeah I am on 0.9 platform release

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