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    M500 will not connect to QGC, but still has shh connection

    VOXL m500 Reference Drone
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    • tomT
      tom admin
      last edited by tom

      @Steve-Sager Is the qgc_ip address of the form 192.168.X.Y?

      Steve SagerS 1 Reply Last reply Reply Quote 0
      • Steve SagerS
        Steve Sager @tom
        last edited by

        @tom Yes, thanks for the quick response. the current format is 192.168.x.xx

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        • tomT
          tom admin
          last edited by

          @Steve-Sager That is interesting, if you look at the qgc_ip line in the config file cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip does it show the IP address that you expect?

          Steve SagerS 1 Reply Last reply Reply Quote 0
          • Steve SagerS
            Steve Sager @tom
            last edited by Steve Sager

            @tom said in M500 will not connect to QGC, but still has shh connection:

            cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip

            after checking it again I did get an output, and it was the same ip address

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            • Steve SagerS
              Steve Sager
              last edited by

              MicrosoftTeams-image (1).png

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              • tomT
                tom admin
                last edited by

                @Steve-Sager I would update to the latest release, VOXL Platform 0.9, it can be downloaded from https://developer.modalai.com/asset/1

                and installed by following the instructions here: https://docs.modalai.com/platform-releases/

                We've made a lot of improvements recently so it wouldn't hurt to get you using the latest

                Steve SagerS 1 Reply Last reply Reply Quote 0
                • Steve SagerS
                  Steve Sager @tom
                  last edited by

                  @tom I tried following the install instructions you sent me but ran into an issue. when I try to use the ./install.sh -f command the reboot into fastboot turns off the adb connection to the voxl and fails. Any suggestions? I tried using the expander & debug kit to boot into fastboot, but that results in the same problem.

                  here are some images of what is showing up in my Git Bash prompt.MicrosoftTeams-image (2).png MicrosoftTeams-image (3).png MicrosoftTeams-image (4).png

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                  • tomT
                    tom admin
                    last edited by

                    @Steve-Sager We don't support using Windows for flashing. Do you have an Ubuntu machine you could use to flash? Preferably Ubuntu 18.04.

                    Steve SagerS 1 Reply Last reply Reply Quote 1
                    • Steve SagerS
                      Steve Sager @tom
                      last edited by

                      @tom I have a Ubuntu 20.04 machine will that be okay?

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                      • Steve SagerS
                        Steve Sager
                        last edited by

                        looks like the problem was Windows. let me double check and I'll post again what happens but it is loading now...

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                        • Steve SagerS
                          Steve Sager
                          last edited by

                          @tom would you happen to know how to get the ecdsa password for my aircraft?

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                          • tomT
                            tom admin
                            last edited by

                            @Steve-Sager If you're referring to the SSH login:

                            Defaults are as follows
                            user: root
                            pass: oelinux123

                            Steve SagerS 1 Reply Last reply Reply Quote 1
                            • Steve SagerS
                              Steve Sager @tom
                              last edited by

                              @tom After following all the instructions and successfully flashing the new firmware onto the aircraft. I have connected to the ssh once again and set the QGC IP address to the correct laptop ip but the aircraft still isn't connecting to QGC.

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                              • tomT
                                tom admin
                                last edited by

                                @Steve-Sager Here's something else to look at: https://docs.qgroundcontrol.com/master/en/troubleshooting/qgc_setup.html#waiting_for_connection

                                Steve SagerS 1 Reply Last reply Reply Quote 1
                                • Steve SagerS
                                  Steve Sager @tom
                                  last edited by

                                  @tom I will be looking to the firewall to make sure it wasn't that, but we have allowed the application past the wall. Could this be related to to something else?

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                                  • Steve SagerS
                                    Steve Sager
                                    last edited by

                                    it looks like the previous command you had me run:
                                    cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip
                                    is giving me a different ip address than the one we put into voxl-vision-px4. how do I change that one to the correct address?

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                                    • tomT
                                      tom admin
                                      last edited by

                                      @Steve-Sager That's interesting, you can use vi to modify the file and enter the correct IP in the qgc_ip field, vi /etc/modalai/voxl-vision-px4.conf

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                                      • tomT
                                        tom admin
                                        last edited by

                                        I would also make sure that you're able to ping your PC from your drone.

                                        1 Reply Last reply Reply Quote 1
                                        • Steve SagerS
                                          Steve Sager
                                          last edited by

                                          SUCCESS! we have established connection to the aircraft. everything is working. @tom thanks so much for all your help

                                          The solution was to update the aircraft using a linux system instead of windows.
                                          Then we had to to use ssh-keygen to reconnect to the aircraft, and used the new aircraft ip address.
                                          Finally we had to manually set the qgc ip twice.
                                          We are now back up and running

                                          Cheers!

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                                          • tomT
                                            tom admin
                                            last edited by

                                            @Steve-Sager Great to hear! Just to confirm you flashed the latest platform release, 0.9? Making a note of your issue. It's very unusual that you would have to manually edit the qgc_ip. Thank you for being patient.

                                            Steve SagerS 1 Reply Last reply Reply Quote 1
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