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  4. M500 will not connect to QGC, but still has shh connection

M500 will not connect to QGC, but still has shh connection

Scheduled Pinned Locked Moved VOXL m500 Reference Drone
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  • tomT tom

    @Steve-Sager We don't support using Windows for flashing. Do you have an Ubuntu machine you could use to flash? Preferably Ubuntu 18.04.

    Steve SagerS Offline
    Steve SagerS Offline
    Steve Sager
    wrote on last edited by
    #11

    @tom I have a Ubuntu 20.04 machine will that be okay?

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    • Steve SagerS Offline
      Steve SagerS Offline
      Steve Sager
      wrote on last edited by
      #12

      looks like the problem was Windows. let me double check and I'll post again what happens but it is loading now...

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      • Steve SagerS Offline
        Steve SagerS Offline
        Steve Sager
        wrote on last edited by
        #13

        @tom would you happen to know how to get the ecdsa password for my aircraft?

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        • tomT Offline
          tomT Offline
          tom
          admin
          wrote on last edited by
          #14

          @Steve-Sager If you're referring to the SSH login:

          Defaults are as follows
          user: root
          pass: oelinux123

          Steve SagerS 1 Reply Last reply
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          • tomT tom

            @Steve-Sager If you're referring to the SSH login:

            Defaults are as follows
            user: root
            pass: oelinux123

            Steve SagerS Offline
            Steve SagerS Offline
            Steve Sager
            wrote on last edited by
            #15

            @tom After following all the instructions and successfully flashing the new firmware onto the aircraft. I have connected to the ssh once again and set the QGC IP address to the correct laptop ip but the aircraft still isn't connecting to QGC.

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            • tomT Offline
              tomT Offline
              tom
              admin
              wrote on last edited by
              #16

              @Steve-Sager Here's something else to look at: https://docs.qgroundcontrol.com/master/en/troubleshooting/qgc_setup.html#waiting_for_connection

              Steve SagerS 1 Reply Last reply
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              • tomT tom

                @Steve-Sager Here's something else to look at: https://docs.qgroundcontrol.com/master/en/troubleshooting/qgc_setup.html#waiting_for_connection

                Steve SagerS Offline
                Steve SagerS Offline
                Steve Sager
                wrote on last edited by
                #17

                @tom I will be looking to the firewall to make sure it wasn't that, but we have allowed the application past the wall. Could this be related to to something else?

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                • Steve SagerS Offline
                  Steve SagerS Offline
                  Steve Sager
                  wrote on last edited by
                  #18

                  it looks like the previous command you had me run:
                  cat /etc/modalai/voxl-vision-px4.conf | grep qgc_ip
                  is giving me a different ip address than the one we put into voxl-vision-px4. how do I change that one to the correct address?

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                  • tomT Offline
                    tomT Offline
                    tom
                    admin
                    wrote on last edited by
                    #19

                    @Steve-Sager That's interesting, you can use vi to modify the file and enter the correct IP in the qgc_ip field, vi /etc/modalai/voxl-vision-px4.conf

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                    • tomT Offline
                      tomT Offline
                      tom
                      admin
                      wrote on last edited by
                      #20

                      I would also make sure that you're able to ping your PC from your drone.

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                      • Steve SagerS Offline
                        Steve SagerS Offline
                        Steve Sager
                        wrote on last edited by
                        #21

                        SUCCESS! we have established connection to the aircraft. everything is working. @tom thanks so much for all your help

                        The solution was to update the aircraft using a linux system instead of windows.
                        Then we had to to use ssh-keygen to reconnect to the aircraft, and used the new aircraft ip address.
                        Finally we had to manually set the qgc ip twice.
                        We are now back up and running

                        Cheers!

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                        • tomT Offline
                          tomT Offline
                          tom
                          admin
                          wrote on last edited by
                          #22

                          @Steve-Sager Great to hear! Just to confirm you flashed the latest platform release, 0.9? Making a note of your issue. It's very unusual that you would have to manually edit the qgc_ip. Thank you for being patient.

                          Steve SagerS 1 Reply Last reply
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                          • tomT tom

                            @Steve-Sager Great to hear! Just to confirm you flashed the latest platform release, 0.9? Making a note of your issue. It's very unusual that you would have to manually edit the qgc_ip. Thank you for being patient.

                            Steve SagerS Offline
                            Steve SagerS Offline
                            Steve Sager
                            wrote on last edited by
                            #23

                            @tom Yeah I am on 0.9 platform release

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