@張為超 You are correct about the Original Order Number. In your case it would be 2838.
First step for the RMA process is to fill out the RMA form and send it to rma@modalai.com
Second is to purchase the RMA diagnostic (In this case you would choose drone diagnostic).
Third would be to ship the drone back to ModalAI Headquarters.
When we receive it we will look it over and email you a report of our findings and how to proceed.
Step five usually is only after the team has looked over the RMA and we have discussed how to proceed.
@Amber-Elaine-Parker I think our Seeker was doing something similar but it is a little bit difficult to identify because of the viewing angle of the video. I can't find our original video but our Seeker was oscillating around X-axis (FRD reference frame) like this:
@Adrian-Hidalgo@Dobry-Kolacz Thanks for your reply, so the drone uses QVIO to control the altitude (I think it uses barometer or something else) which perfectly explains why the altitude sometimes drifts as our floors are a bit lacking in texture. I'll try adding some texture to the floor and give it a try. Thanks.
Yeah it looks like seeker have it's own landing gear. Since we lose and break M500's landing gear before... so, I wonder if there any spare landing gear that I can buy, just in case. 😉
