Hello @evigdorchik,

Could you try a different usb. We have seen that by changing the usb sometimes that works. If that doesn't work, try another computer. There have been a few instances where changing workstations fixes the issue.
LMK how those go

Hello @blakekrpec,

You can find our dampeners here: https://www.amazon.com/HONBAY-Vibration-Rubber-Fright-Controller/dp/B073LPTHCL

Hope that helps

Link to set up & first flight: https://docs.modalai.com/voxl-m500-getting-started/
There is no app, only url for this forum

Tomorrow at 12ET, 0900PT works perfectly!
Talk soon

@Ward-Javoronok Let me know when's a good time and we can chat

@Ward-Javoronok I'd be more than happy to do a video call with you. We can do a google meet if that works with you. You can join me here:
To join the video meeting, click this link: https://meet.google.com/omu-vzvt-bhb
Otherwise, to join by phone, dial +1 585-286-3199 and enter this PIN: 465 086 254#
To view more phone numbers, click this link: https://tel.meet/omu-vzvt-bhb?hs=5

Welcome aboard Chris! Looking forward to helping out.

Hello Arrowtec, was the fastboot switch turned off after ~5 seconds & then immediately launching into the install script with factory install? It does take a couple of seconds for the device to reboot to then install voxl-suite. However, if it lingers there, you may have to power cycle & restart the process again.
We have this page to follow: https://docs.modalai.com/unbrick-voxl/
With a video coming soon.