@somalley @Alex-Kushleyev Thanks for referring to my March 1, 2025 post regarding the GPS problem:
https://forum.modalai.com/topic/4226/starling-2-max-no-gps-data
Overall I'm a big fan of ModalAI, but in my opinion this product contains a fundamental design flaw (complete loss of GPS position data due to EMI) that should have been detected and corrected early in the design testing phase. Moreover, that fatal design flaw has remained uncorrected for many months now, and I have received no information about if/when a permanent fix will be available. Our company spent over $5,000 on a Starling 2 Max, and it remains largely unusable due to this problem.
Alex Kushleyev at ModalAI has in general been very responsive, and has developed a temporary fix that customers can implement on their own, which I genuinely appreciate. But the fact remains that ModalAI inexcusably sold a product with a fundamental design flaw, and has not offered a permanent fix for many months now. In my opinion, at this point a permanent fix should be one of ModalAI's highest priority if they want to avoid a significant loss of customer confidence.
I would suggest that, as a first step, ModalAI should create a new post dedicated to providing ongoing fix updates and timelines, and to systematically update that post on the same day and time each week until a permanent fix is made available.
Thank you for your consideration.
Robert Judd