Hey Adrian, thanks for the reply! Chad also replied this morning affirming the inverted image in the portal is normal. I was afraid to fly it until I could confirm that. On the SIM, like I said in the other post, after inserting the new EIOT SIM I ordered and A: Killing the voxl modem service temporarily then B: booting up and killing the WiFi then running the shell script to configure the modem with the new custom APN for the new sim (which, by the way, is running on the same ATT network as the prepaid ATT phone sim I was trying to use.. it has to be the provisioning on the carrier side that keeps it from working in the modem) thus making the WWAN gateway the default gateway, I can now get a response to any ping I throw at the internet through the wan. I believe the issue with the SIM card socket that makes me have to take things apart to get the sim to actually click into place properly has to do with board "tweakage" or flexing just enough to make the rather delicate sim card locking mechanism bind. You know the board is basically held in position by the two corner silicone grommets and the B2B connector... it doesn't have any kind of screws or standoffs holding it precisely where you want it against the frame. It's just kind of sandwiched in there. if you were to continue to develop the product, I'd look into screwing it down,, Anyway, now that I have a working SIM, all I have to do is keep it active and hopefully never take the Voxl Cam apart again!