@bensusana That'll cause the error for sure.
I can assure you that the barometer cap and foam are not glued to the barometer. There would have had to been a significant force applied to have it ripped off. A crash could inflict the above, but not regular disassembly.
We apologize for the inconvenience this has caused you. Please fill out our RMA form with all prevalent information and send it to: contact@modalai.com where one of our representatives will reach out.
Once again, we apologize for the inconvenience and hope to resolve this in a timely manner.