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    1. Home
    2. VOXL Accessories
    3. Cellular Modems
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    • O

      issue with orange apn

      • 2 Oct 2020, 10:29 • Olivier GASTÉ 2 Oct 2020, 16:47
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      T 2 Oct 2020, 16:47

      Hi @Olivier-GASTÉ

      It looks as though the instructions you are following are for the "v1" LTE modem while you are using a "v2" LTE modem.

      Just yesterday I updated our modem documentation. Here is the updated documentation for getting your modem going: https://docs.modalai.com/lte-v2-modem-manual/

      These instructions require the newest version of voxl-modem which can be downloaded directly from http://voxl-packages.modalai.com/stable/voxl-modem_0.10.0.ipk

      In order to install this new ipk, you can use the following:

      # On host pc adb push voxl-modem_0.10.0.ipk /home/root/ipk/ adb shell # On VOXL opkg install /home/root/ipk/voxl-modem_0.10.0.ipk

      Once installed, you should be able to use the voxl-configure-modem script to get your modem up and running.

    • A

      Modem not working

      • 22 Jan 2021, 15:25 • Aldo Castro Freire 22 Jan 2021, 15:25
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      No one has replied

    • A

      Which LTE CARRIER SHOULD I ORDER FOR CANADA

      • 14 Jan 2021, 05:49 • Aldo Castro Freire 24 Jan 2021, 17:10
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      M 24 Jan 2021, 17:10

      @Aldo-Castro-Freire thanks for the feedback, do you mind sharing the openVPN Client and Server versions you ended up using that worked?

      We've tested using server v2.4.8, voxl-vpn (v2.1.3 inside that), and OpenVPN Connect ver 3.2.2 on Adroid.

    • S

      LTE Modem "Feather is Disabled"

      • 2 Apr 2021, 16:40 • scottesicdrone 2 Apr 2021, 20:05
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      S 2 Apr 2021, 20:05

      Sounds good, thanks!

    • A

      Speed of LTE-modem recognition

      • 30 Mar 2021, 11:44 • Arrowtec 3 Apr 2021, 14:14
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      A 3 Apr 2021, 14:14

      @Eric-Katzfey I figured that would be the case. Atm I am just letting it boot on it's own; the systemd service file is an idea that i will test and afterwards I will get back to you.

    • A

      LTE Modem v2 Registration Error

      • 6 Apr 2021, 13:34 • Arrowtec 6 Apr 2021, 16:33
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      T 6 Apr 2021, 16:33

      @Arrowtec This seems like it could be either a SIM card issue or an APN issue. Can you test the SIM card in another device such as a cellphone to confirm that it is functional? If it is, I would use voxl-configure-modem and confirm that you are using the correct APN in order to connect to the network.

    • A

      IOT Sim-card integration

      • 6 Apr 2021, 14:16 • Arrowtec 7 Apr 2021, 16:36
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      T 7 Apr 2021, 16:36

      @Arrowtec Okay this all looks normal, have you tested this SIM card in a different device to confirm that it is indeed functional?

    • A

      5G modem recommendation

      • 3 May 2021, 19:26 • Aldo Castro Freire 23 May 2021, 03:25
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      C 23 May 2021, 03:25

      We expect to have more product announcements later this summer around 5G

    • C

      LTE Modem Registration Issue

      • 22 Jul 2021, 20:21 • Chuck Bokath 23 Jul 2021, 17:00
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      T 23 Jul 2021, 17:00

      @Chuck-Bokath Are you using an LTE v1 or v2 modem? Are you using voxl-modem in order to connect to the network?

    • derrick0799D

      LTE - Modem Works But Cannot Ping

      • 18 Aug 2021, 03:46 • derrick0799 20 Aug 2021, 17:51
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      T 20 Aug 2021, 17:51

      @vmassague Awesome!

    • C

      LTE not Registered

      • 2 Nov 2021, 21:17 • Chuck Bokath 9 Nov 2021, 15:32
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      C 9 Nov 2021, 15:32

      @tom The crazy continues. The ATT sim card works at my home, though not in the office. I have an ATT phone, and it works at the office, though the data sim card does not. arrgh.

    • ModeratorM

      Which controller are you using in the LTE demo video?

      • 8 Dec 2021, 04:58 • Moderator 11 Dec 2021, 13:09
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      yu zhangY 11 Dec 2021, 13:09

      @RichieRich said in Which controller are you using in the LTE demo video?:

      https://www.razer.com/mobile-controllers/razer-raiju-mobile/RZ06-02800100-R3U1

      Thanks!

    • David SmythD

      SIM card pin issue for LTE v2 module

      • 3 Mar 2022, 15:23 • David Smyth 3 Mar 2022, 16:41
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      C 3 Mar 2022, 16:41

      Thank you very much for sharing!

    • local adL

      Required antenna

      • 18 May 2022, 17:02 • local ad 20 May 2022, 01:42
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      local adL 20 May 2022, 01:42

      @modalab Thanks, starting my assembly and verifying parts. I didn't recall any antenna with the kit, will have to get some in the mail. Thanks for the reply

    • Philemon BennerP

      LTE stops working after some time

      • 10 Jun 2022, 15:11 • Philemon Benner 14 Jun 2022, 16:53
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      Philemon BennerP 14 Jun 2022, 16:53

      @Chad-Sweet Ok thanks for your time.

    • ModeratorM

      Access kernel debug serial port from M0090 5G modem

      • 21 Jul 2022, 16:08 • Moderator 21 Jul 2022, 18:17
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      VinnyV 21 Jul 2022, 18:17

      By default on all M0090 variants, all the transceiver/buffer circuits which take the 1.8V Kernel Debug UART to 3.3V TTL for J6 are DNI'd (not populated).
      The only thing that can be done is to probe on raw circuit pad locations for TX and RX to get the signals at a 1.8V level.
      Here are those snapshots to help guide you should you wish to pursue that route:
      637f7086-e575-4be7-a94f-4eaea8658da8-image.png
      However, the ICs are located on the bottom side of the PCB, so when mated with Voxl2, you cannot probe directly, which would require soldering on wires to the PCB pads. That would likely violate any warranties on this specific PCB if you did that.
      0049d0fe-caea-4884-8da0-2364d45c2302-image.png

    • ?

      "UIM Uninitialized" error even when SIM Card is not locked

      • 30 Sept 2022, 02:28 • A Former User 30 Sept 2022, 17:35
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      ? 30 Sept 2022, 17:35

      @Chad-Sweet My region operating bands in India are 4,30 and 1. All these bands match with modem since I was using the modem since past few months successfully. All of sudden it has stopped working.
      What inference can we derive from above logs? My region code are getting fetched correctly but registration isn't happening for Sim cards. I have tried multiple sim cards as well but no success.
      Can it be hardware issue?
      Is there any way to factory reset modem?
      How to debug this further?

    • Henry CappelH

      LTE v2 no connector

      • 13 Oct 2022, 17:36 • Henry Cappel 17 Oct 2022, 17:34
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      M 17 Oct 2022, 17:34

      @Henry-Cappel let me send an email to kick things off

    • E

      PCIe M.2 E-Key Wifi compatibility with 5G Modem Carrier

      • 31 Oct 2022, 13:19 • Eloi 31 Oct 2022, 16:31
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      VinnyV 31 Oct 2022, 16:31

      @Eloi Hi Eloi,
      We only support B key on that design and do not support any plug in adapters like your link.
      There is strong certainty that it will not work.
      B key vs A/E key is not just a pin block difference, but several electrical differences exist as well (voltage settings and port options).
      B key is largely defined for modem devices which run on 1S "vbat" and A/E key devices largely for WiFi or I/O devices which run at 3.3V.

    • Henry CappelH

      USB leds not illuminating

      • 10 Jan 2023, 22:42 • Henry Cappel 11 Jan 2023, 17:32
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      Henry CappelH 11 Jan 2023, 17:32

      @Vinny Thanks that does! So I made a new wire and it worked! It turns out my issue was that because I created a custom USB 2.0 to 4 pin JST connector I had too much exposed wiring. USB apparently requires a ton of shielding around all the wires to work which I did not know until now. Thanks for all the help with clarification

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