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    Sentinel drone randomly reboots

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    • Daniel RyuD
      Daniel Ryu @Vinny
      last edited by

      @Vinny Will look into it, thanks!

      1 Reply Last reply Reply Quote 0
      • R
        rohitpillai
        last edited by

        @Vinny Just wanted to update you guys on this post.

        We tried using the kapton tape on the VOXL2 and making sure there is enough space between the Microhard board and the J5. It hasn't fixed the issue. Any other ideas on how to fix this? We might have to bring the drone into your office for check up.

        VinnyV Jeremy SchmidtJ 2 Replies Last reply Reply Quote 0
        • VinnyV
          Vinny ModalAI Team @rohitpillai
          last edited by

          @rohitpillai Hey Rohit,
          Bummer that wasn't your root cause.
          I've thrown this internally to some other folks for ideas...
          Please bear with us as we figure out the next steps.
          Thanks!

          1 Reply Last reply Reply Quote 0
          • R
            rohitpillai
            last edited by

            @Vinny sounds good. Eager for more ideas on how to fix the issue.

            1 Reply Last reply Reply Quote 0
            • tomT
              tom admin
              last edited by

              @rohitpillai One thing to take a look at is the APM (power module), ensure that the cable and none of it's wires in the connectors of the MCBL-0001 (https://docs.modalai.com/cable-datasheets/#mcbl-00001) have come loose. It may also be worth replacing it as a test.

              1 Reply Last reply Reply Quote 0
              • Jeremy SchmidtJ
                Jeremy Schmidt ModalAI Team @rohitpillai
                last edited by

                @rohitpillai Good morning,
                @Vinny filled me in on your issue and I wanted to check in with you on the status. You mentioned coming by the office and so I also wanted to discuss that option with you. Ease let me know if you're still interested in doing that.

                Thanks!

                1 Reply Last reply Reply Quote 0
                • R
                  rohitpillai
                  last edited by

                  @tom Yep let me test this out and get back to you.

                  @Jeremy-Schmidt If no other solutions work, I will bring it into the office early next week!

                  1 Reply Last reply Reply Quote 0
                  • Dobry KolaczD
                    Dobry Kolacz ModalAI Team
                    last edited by

                    @rohitpillai When you removed the extension cable, were you still plugging the tracking camera into the M0054 board directly?

                    1 Reply Last reply Reply Quote 0
                    • R
                      rohitpillai
                      last edited by

                      Yes, I believe so. We plugged it back in exactly how it was when we picked the drone up.

                      1 Reply Last reply Reply Quote 0
                      • Dobry KolaczD
                        Dobry Kolacz ModalAI Team
                        last edited by

                        @rohitpillai do you have a spare mcbl-0001 you can try on this setup?

                        1 Reply Last reply Reply Quote 0
                        • R
                          rohitpillai
                          last edited by

                          I re-flashed the drone with the new VOXL2 package and it seems to have fixed itself for the time being. I will post in this thread again if the issue springs back up.

                          1 Reply Last reply Reply Quote 1
                          • R
                            rohitpillai
                            last edited by

                            Update: We are hitting a roadblock where adb shell is not working and the device is not showing up under adb devices. Could you help us here? We are able to SSH in fine but can't use the cable.

                            Thanks

                            1 Reply Last reply Reply Quote 0
                            • tomT
                              tom admin
                              last edited by

                              @rohitpillai What is the output of lsusb on the host PC with the Sentinel plugged into it via. USB-C?

                              dleeD 1 Reply Last reply Reply Quote 0
                              • dleeD
                                dlee @tom
                                last edited by dlee

                                @tom
                                lsusb2.png
                                This is the lsusb result.
                                After rebooting many times, it was detected by lsusb. But when we attach the 'VOXL Microhard Modem Add-on with USB Hub', it kept rebooting and didn't work. I think we have to bring them to your office and check it.

                                1 Reply Last reply Reply Quote 0
                                • tomT
                                  tom admin
                                  last edited by

                                  @dlee Any sort of reboot loop is likely to be an MCBL-0001 failure

                                  dleeD 1 Reply Last reply Reply Quote 0
                                  • dleeD
                                    dlee @tom
                                    last edited by dlee

                                    @tom
                                    VOXL Sentinel
                                    This is the reboot loop.

                                    1 Reply Last reply Reply Quote 0
                                    • tomT
                                      tom admin
                                      last edited by

                                      @dlee Yep that looks exactly like what I've seen when the MCBL-0001 from the power module goes bad. Do you have another you could try with? If not, you could try making sure all of it's wires are seated fully into their connectors. Depending on how often / how the cable was unplugged the wires may not be fully seated.

                                      dleeD 1 Reply Last reply Reply Quote 1
                                      • dleeD
                                        dlee @tom
                                        last edited by

                                        @tom Yep, I have another. What should I do. Check the power cable?

                                        1 Reply Last reply Reply Quote 0
                                        • tomT
                                          tom admin
                                          last edited by

                                          @dlee Yeah I would try switching out the drone's MCBL-0001 for the spare that you have to see if it solves the issue.

                                          dleeD 1 Reply Last reply Reply Quote 1
                                          • dleeD
                                            dlee @tom
                                            last edited by

                                            @tom Thank you. It works well

                                            1 Reply Last reply Reply Quote 1
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