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Sentinel drone randomly reboots

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  • R rohitpillai

    @Vinny Just wanted to update you guys on this post.

    We tried using the kapton tape on the VOXL2 and making sure there is enough space between the Microhard board and the J5. It hasn't fixed the issue. Any other ideas on how to fix this? We might have to bring the drone into your office for check up.

    VinnyV Offline
    VinnyV Offline
    Vinny
    ModalAI Team
    wrote on last edited by
    #5

    @rohitpillai Hey Rohit,
    Bummer that wasn't your root cause.
    I've thrown this internally to some other folks for ideas...
    Please bear with us as we figure out the next steps.
    Thanks!

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    • R Offline
      R Offline
      rohitpillai
      Regular
      wrote on last edited by
      #6

      @Vinny sounds good. Eager for more ideas on how to fix the issue.

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      • tomT Offline
        tomT Offline
        tom
        admin
        wrote on last edited by
        #7

        @rohitpillai One thing to take a look at is the APM (power module), ensure that the cable and none of it's wires in the connectors of the MCBL-0001 (https://docs.modalai.com/cable-datasheets/#mcbl-00001) have come loose. It may also be worth replacing it as a test.

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        • R rohitpillai

          @Vinny Just wanted to update you guys on this post.

          We tried using the kapton tape on the VOXL2 and making sure there is enough space between the Microhard board and the J5. It hasn't fixed the issue. Any other ideas on how to fix this? We might have to bring the drone into your office for check up.

          Jeremy SchmidtJ Offline
          Jeremy SchmidtJ Offline
          Jeremy Schmidt
          ModalAI Team
          wrote on last edited by
          #8

          @rohitpillai Good morning,
          @Vinny filled me in on your issue and I wanted to check in with you on the status. You mentioned coming by the office and so I also wanted to discuss that option with you. Ease let me know if you're still interested in doing that.

          Thanks!

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          • R Offline
            R Offline
            rohitpillai
            Regular
            wrote on last edited by
            #9

            @tom Yep let me test this out and get back to you.

            @Jeremy-Schmidt If no other solutions work, I will bring it into the office early next week!

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            • Dobry KolaczD Offline
              Dobry KolaczD Offline
              Dobry Kolacz
              ModalAI Team
              wrote on last edited by
              #10

              @rohitpillai When you removed the extension cable, were you still plugging the tracking camera into the M0054 board directly?

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              • R Offline
                R Offline
                rohitpillai
                Regular
                wrote on last edited by
                #11

                Yes, I believe so. We plugged it back in exactly how it was when we picked the drone up.

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                • Dobry KolaczD Offline
                  Dobry KolaczD Offline
                  Dobry Kolacz
                  ModalAI Team
                  wrote on last edited by
                  #12

                  @rohitpillai do you have a spare mcbl-0001 you can try on this setup?

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                  • R Offline
                    R Offline
                    rohitpillai
                    Regular
                    wrote on last edited by
                    #13

                    I re-flashed the drone with the new VOXL2 package and it seems to have fixed itself for the time being. I will post in this thread again if the issue springs back up.

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                    • R Offline
                      R Offline
                      rohitpillai
                      Regular
                      wrote on last edited by
                      #14

                      Update: We are hitting a roadblock where adb shell is not working and the device is not showing up under adb devices. Could you help us here? We are able to SSH in fine but can't use the cable.

                      Thanks

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                      • tomT Offline
                        tomT Offline
                        tom
                        admin
                        wrote on last edited by
                        #15

                        @rohitpillai What is the output of lsusb on the host PC with the Sentinel plugged into it via. USB-C?

                        dleeD 1 Reply Last reply
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                        • tomT tom

                          @rohitpillai What is the output of lsusb on the host PC with the Sentinel plugged into it via. USB-C?

                          dleeD Offline
                          dleeD Offline
                          dlee
                          Regular
                          wrote on last edited by dlee
                          #16

                          @tom
                          lsusb2.png
                          This is the lsusb result.
                          After rebooting many times, it was detected by lsusb. But when we attach the 'VOXL Microhard Modem Add-on with USB Hub', it kept rebooting and didn't work. I think we have to bring them to your office and check it.

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                          • tomT Offline
                            tomT Offline
                            tom
                            admin
                            wrote on last edited by
                            #17

                            @dlee Any sort of reboot loop is likely to be an MCBL-0001 failure

                            dleeD 1 Reply Last reply
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                            • tomT tom

                              @dlee Any sort of reboot loop is likely to be an MCBL-0001 failure

                              dleeD Offline
                              dleeD Offline
                              dlee
                              Regular
                              wrote on last edited by dlee
                              #18

                              @tom
                              VOXL Sentinel
                              This is the reboot loop.

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                              • tomT Offline
                                tomT Offline
                                tom
                                admin
                                wrote on last edited by
                                #19

                                @dlee Yep that looks exactly like what I've seen when the MCBL-0001 from the power module goes bad. Do you have another you could try with? If not, you could try making sure all of it's wires are seated fully into their connectors. Depending on how often / how the cable was unplugged the wires may not be fully seated.

                                dleeD 1 Reply Last reply
                                1
                                • tomT tom

                                  @dlee Yep that looks exactly like what I've seen when the MCBL-0001 from the power module goes bad. Do you have another you could try with? If not, you could try making sure all of it's wires are seated fully into their connectors. Depending on how often / how the cable was unplugged the wires may not be fully seated.

                                  dleeD Offline
                                  dleeD Offline
                                  dlee
                                  Regular
                                  wrote on last edited by
                                  #20

                                  @tom Yep, I have another. What should I do. Check the power cable?

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                                  • tomT Offline
                                    tomT Offline
                                    tom
                                    admin
                                    wrote on last edited by
                                    #21

                                    @dlee Yeah I would try switching out the drone's MCBL-0001 for the spare that you have to see if it solves the issue.

                                    dleeD 1 Reply Last reply
                                    1
                                    • tomT tom

                                      @dlee Yeah I would try switching out the drone's MCBL-0001 for the spare that you have to see if it solves the issue.

                                      dleeD Offline
                                      dleeD Offline
                                      dlee
                                      Regular
                                      wrote on last edited by
                                      #22

                                      @tom Thank you. It works well

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