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  4. LTE - Modem Works But Cannot Ping

LTE - Modem Works But Cannot Ping

Scheduled Pinned Locked Moved Cellular Modems
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  • tomT tom

    @derrick0799 Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

    Then run voxl-modem-start.sh manually so I can see the full output?

    derrick0799D Offline
    derrick0799D Offline
    derrick0799
    Contributor
    wrote on last edited by
    #12

    @tom, sure. It will be later this evening before I am able to do so.

    tomT 1 Reply Last reply
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    • derrick0799D derrick0799

      @tom, sure. It will be later this evening before I am able to do so.

      tomT Offline
      tomT Offline
      tom
      admin
      wrote on last edited by
      #13

      @derrick0799 @vmassague Another thing for both of you to check is to see if the APN is indeed set correctly, you can do this with the following command:

      / # echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
      AT+CGDCONT?
      +CGDCONT: 1,"IP","h2g2","0.0.0.0",0,0,0,0
      +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
      +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1
      

      In this case, my APN is h2g2 for GoogleFi

      derrick0799D 1 Reply Last reply
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      • tomT tom

        @derrick0799 Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

        Then run voxl-modem-start.sh manually so I can see the full output?

        derrick0799D Offline
        derrick0799D Offline
        derrick0799
        Contributor
        wrote on last edited by
        #14

        @tom I ran 'systemctl disable voxl-modem' and reboot voxl then...
        yocto:~$ voxl-modem-start.sh

        VOXL detected...

        Initializing v2 modem...

        Waiting for ttyUSB2...
        ttyUSB2

        Initalizing cellular connection...
        Configuring GPIO to pull modem out of reset
        Waiting for the diag serial port(/dev/ttyUSB0) to activate
        checking for serial port: /dev/ttyUSB0
        /dev/ttyUSB0 is available
        Verifying existence of QMI port(/dev/cdc-wdm0)
        checking for serial port: /dev/cdc-wdm0
        /dev/cdc-wdm0 is available
        Unstick QMI countdown: 10
        Unstick QMI countdown: 9
        Unstick QMI countdown: 8
        Unstick QMI countdown: 7
        Unstick QMI countdown: 6
        "12253379280"
        Checking for system registration
        Attempt: 1
        {
        "registration": "registered",
        "plmn_mcc": 311,
        "plmn_mnc": 480,
        "plmn_description": "Verizon ",
        "roaming": false
        }

        response: [{
        "registration": "registered",
        "plmn_mcc": 311,
        "plmn_mnc": 480,
        "plmn_description": "Verizon ",
        "roaming": false
        }
        ]
        Successfully registered with the network
        Starting network
        "No effect"
        Checking connection status
        Connection is up
        Using the DHCP client to get an IP address
        udhcpc (v1.23.2) started
        Sending discover...
        Sending select for 100.68.239.240...
        Lease of 100.68.239.240 obtained, lease time 7200

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        • tomT tom

          @derrick0799 @vmassague Another thing for both of you to check is to see if the APN is indeed set correctly, you can do this with the following command:

          / # echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
          AT+CGDCONT?
          +CGDCONT: 1,"IP","h2g2","0.0.0.0",0,0,0,0
          +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
          +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1
          

          In this case, my APN is h2g2 for GoogleFi

          derrick0799D Offline
          derrick0799D Offline
          derrick0799
          Contributor
          wrote on last edited by
          #15

          @tom said in LTE - Modem Works But Cannot Ping:

          echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2

          yocto:~$ echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
          AT+CGDCONT?
          +CGDCONT: 1,"IP","vzwinternet","0.0.0.0",0,0,0,0
          +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
          +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1

          OK

          tomT 1 Reply Last reply
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          • tomT Offline
            tomT Offline
            tom
            admin
            wrote on last edited by
            #16

            @derrick0799 Do you have WiFi connected? If so, try disabling it with ifconfig wlan0 down and seeing if you can then ping.

            Also, can I see the output of route -n?

            Same for you @vmassague something to try.

            derrick0799D 1 Reply Last reply
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            • derrick0799D derrick0799

              @tom said in LTE - Modem Works But Cannot Ping:

              echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2

              yocto:~$ echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
              AT+CGDCONT?
              +CGDCONT: 1,"IP","vzwinternet","0.0.0.0",0,0,0,0
              +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
              +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1

              OK

              tomT Offline
              tomT Offline
              tom
              admin
              wrote on last edited by
              #17

              @derrick0799 Looks like APN is setting correctly so that's good

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              • tomT tom

                @derrick0799 Do you have WiFi connected? If so, try disabling it with ifconfig wlan0 down and seeing if you can then ping.

                Also, can I see the output of route -n?

                Same for you @vmassague something to try.

                derrick0799D Offline
                derrick0799D Offline
                derrick0799
                Contributor
                wrote on last edited by
                #18

                @tom after disabling wlan0,
                / # ping 8.8.8.8
                connect: Network is unreachable

                / # route -n
                Kernel IP routing table
                Destination Gateway Genmask Flags Metric Ref Use Iface
                172.17.0.0 0.0.0.0 255.255.0.0 U 0 0 0 docker0
                / #

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                • tomT Offline
                  tomT Offline
                  tom
                  admin
                  wrote on last edited by
                  #19

                  @derrick0799 What does ifconfig show?

                  derrick0799D 1 Reply Last reply
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                  • tomT tom

                    @derrick0799 What does ifconfig show?

                    derrick0799D Offline
                    derrick0799D Offline
                    derrick0799
                    Contributor
                    wrote on last edited by
                    #20

                    @tom
                    / # ifconfig
                    docker0 Link encap:Ethernet HWaddr 02:42:77:DF:4E:80
                    inet addr:172.17.0.1 Bcast:0.0.0.0 Mask:255.255.0.0
                    inet6 addr: fe80::42:77ff:fedf:4e80/64 Scope:Link
                    UP BROADCAST MULTICAST MTU:1500 Metric:1
                    RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                    TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
                    collisions:0 txqueuelen:0
                    RX bytes:0 (0.0 B) TX bytes:140 (140.0 B)

                    lo Link encap:Local Loopback
                    inet addr:127.0.0.1 Mask:255.0.0.0
                    inet6 addr: ::1/128 Scope:Host
                    UP LOOPBACK RUNNING MTU:65536 Metric:1
                    RX packets:609376 errors:0 dropped:0 overruns:0 frame:0
                    TX packets:609376 errors:0 dropped:0 overruns:0 carrier:0
                    collisions:0 txqueuelen:0
                    RX bytes:65142775 (62.1 MiB) TX bytes:65142775 (62.1 MiB)

                    / #

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                    • tomT Offline
                      tomT Offline
                      tom
                      admin
                      wrote on last edited by
                      #21

                      @derrick0799 Is that the output after running voxl-modem-start.sh?

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                      • tomT Offline
                        tomT Offline
                        tom
                        admin
                        wrote on last edited by
                        #22

                        At that point, you should be seeing something similar to:

                        wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                  inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                  UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                  RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                  TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                  collisions:0 txqueuelen:1000 
                                  RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                        
                        derrick0799D 2 Replies Last reply
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                        • tomT tom

                          At that point, you should be seeing something similar to:

                          wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                    inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                    UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                    RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                    TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                    collisions:0 txqueuelen:1000 
                                    RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                          
                          derrick0799D Offline
                          derrick0799D Offline
                          derrick0799
                          Contributor
                          wrote on last edited by
                          #23

                          @tom I think my problem was that the wifi was connected when I ran the voxl-modem-start.sh
                          Now that I am connect with adb everything started working when I re-ran voxl-modem-start.sh. It is pinging as it should.

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                          • tomT tom

                            At that point, you should be seeing something similar to:

                            wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                      inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                      UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                      RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                      TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                      collisions:0 txqueuelen:1000 
                                      RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                            
                            derrick0799D Offline
                            derrick0799D Offline
                            derrick0799
                            Contributor
                            wrote on last edited by
                            #24

                            @tom
                            / # ifconfig
                            docker0 Link encap:Ethernet HWaddr 02:42:77:DF:4E:80
                            inet addr:172.17.0.1 Bcast:0.0.0.0 Mask:255.255.0.0
                            inet6 addr: fe80::42:77ff:fedf:4e80/64 Scope:Link
                            UP BROADCAST MULTICAST MTU:1500 Metric:1
                            RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                            TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
                            collisions:0 txqueuelen:0
                            RX bytes:0 (0.0 B) TX bytes:140 (140.0 B)

                            lo Link encap:Local Loopback
                            inet addr:127.0.0.1 Mask:255.0.0.0
                            inet6 addr: ::1/128 Scope:Host
                            UP LOOPBACK RUNNING MTU:65536 Metric:1
                            RX packets:1472332 errors:0 dropped:0 overruns:0 frame:0
                            TX packets:1472332 errors:0 dropped:0 overruns:0 carrier:0
                            collisions:0 txqueuelen:0
                            RX bytes:155328799 (148.1 MiB) TX bytes:155328799 (148.1 MiB)

                            wwan0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
                            inet addr:100.76.95.21 P-t-P:100.76.95.21 Mask:255.255.255.252
                            UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
                            RX packets:2 errors:0 dropped:0 overruns:0 frame:0
                            TX packets:2713 errors:0 dropped:0 overruns:0 carrier:0
                            collisions:0 txqueuelen:1000
                            RX bytes:612 (612.0 B) TX bytes:1304344 (1.2 MiB)

                            / # ping 8.8.8.8
                            PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
                            64 bytes from 8.8.8.8: icmp_req=1 ttl=113 time=34.3 ms
                            64 bytes from 8.8.8.8: icmp_req=2 ttl=113 time=35.1 ms
                            64 bytes from 8.8.8.8: icmp_req=3 ttl=113 time=34.0 ms
                            64 bytes from 8.8.8.8: icmp_req=4 ttl=113 time=27.1 ms
                            64 bytes from 8.8.8.8: icmp_req=5 ttl=113 time=31.1 ms
                            64 bytes from 8.8.8.8: icmp_req=6 ttl=113 time=36.5 ms
                            64 bytes from 8.8.8.8: icmp_req=7 ttl=113 time=24.0 ms

                            Thanks @Tom

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                            • tomT Offline
                              tomT Offline
                              tom
                              admin
                              wrote on last edited by
                              #25

                              @derrick0799 Great to hear!

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                              • vmassagueV Offline
                                vmassagueV Offline
                                vmassague
                                wrote on last edited by
                                #26

                                Problem solved for me too! I think it was also the wlan0 being up. Thanks a lot for the support @tom

                                tomT 1 Reply Last reply
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                                • vmassagueV vmassague

                                  Problem solved for me too! I think it was also the wlan0 being up. Thanks a lot for the support @tom

                                  tomT Offline
                                  tomT Offline
                                  tom
                                  admin
                                  wrote on last edited by
                                  #27

                                  @vmassague Awesome!

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