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  4. LTE - Modem Works But Cannot Ping

LTE - Modem Works But Cannot Ping

Scheduled Pinned Locked Moved Cellular Modems
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  • derrick0799D derrick0799

    Ok. I wasn’t sure if I was missing a step in setting this up. I too have verified that the SIM card works and receives data in a different device. I have the V2-Modem, WP7610 Sierra Wireless. I am also connecting to the Verizon “vzwinternet” APN if this detail would further help understand my issue.

    tomT Offline
    tomT Offline
    tom
    admin
    wrote on last edited by
    #6

    @derrick0799 Are you using the LTE V2 Add-on or Stand Alone?

    derrick0799D 1 Reply Last reply
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    • tomT Offline
      tomT Offline
      tom
      admin
      wrote on last edited by tom
      #7

      @vmassague Are you using the LTE V2 Add-on or Stand Alone? And you're using the Sierra 7607 modem correct?

      vmassagueV 1 Reply Last reply
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      • tomT tom

        @derrick0799 Are you using the LTE V2 Add-on or Stand Alone?

        derrick0799D Offline
        derrick0799D Offline
        derrick0799
        Contributor
        wrote on last edited by
        #8

        @tom, I am using the add-on

        tomT 1 Reply Last reply
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        • tomT tom

          @vmassague Are you using the LTE V2 Add-on or Stand Alone? And you're using the Sierra 7607 modem correct?

          vmassagueV Offline
          vmassagueV Offline
          vmassague
          wrote on last edited by
          #9

          @tom I'm using the Add-on also and I'm using the Sierra 7607

          tomT 1 Reply Last reply
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          • derrick0799D derrick0799

            @tom, I am using the add-on

            tomT Offline
            tomT Offline
            tom
            admin
            wrote on last edited by
            #10

            @derrick0799 Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

            Then run voxl-modem-start.sh manually so I can see the full output?

            derrick0799D 2 Replies Last reply
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            • vmassagueV vmassague

              @tom I'm using the Add-on also and I'm using the Sierra 7607

              tomT Offline
              tomT Offline
              tom
              admin
              wrote on last edited by
              #11

              @vmassague Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

              Then run voxl-modem-start.sh manually so I can see the full output?

              1 Reply Last reply
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              • tomT tom

                @derrick0799 Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

                Then run voxl-modem-start.sh manually so I can see the full output?

                derrick0799D Offline
                derrick0799D Offline
                derrick0799
                Contributor
                wrote on last edited by
                #12

                @tom, sure. It will be later this evening before I am able to do so.

                tomT 1 Reply Last reply
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                • derrick0799D derrick0799

                  @tom, sure. It will be later this evening before I am able to do so.

                  tomT Offline
                  tomT Offline
                  tom
                  admin
                  wrote on last edited by
                  #13

                  @derrick0799 @vmassague Another thing for both of you to check is to see if the APN is indeed set correctly, you can do this with the following command:

                  / # echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
                  AT+CGDCONT?
                  +CGDCONT: 1,"IP","h2g2","0.0.0.0",0,0,0,0
                  +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
                  +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1
                  

                  In this case, my APN is h2g2 for GoogleFi

                  derrick0799D 1 Reply Last reply
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                  • tomT tom

                    @derrick0799 Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

                    Then run voxl-modem-start.sh manually so I can see the full output?

                    derrick0799D Offline
                    derrick0799D Offline
                    derrick0799
                    Contributor
                    wrote on last edited by
                    #14

                    @tom I ran 'systemctl disable voxl-modem' and reboot voxl then...
                    yocto:~$ voxl-modem-start.sh

                    VOXL detected...

                    Initializing v2 modem...

                    Waiting for ttyUSB2...
                    ttyUSB2

                    Initalizing cellular connection...
                    Configuring GPIO to pull modem out of reset
                    Waiting for the diag serial port(/dev/ttyUSB0) to activate
                    checking for serial port: /dev/ttyUSB0
                    /dev/ttyUSB0 is available
                    Verifying existence of QMI port(/dev/cdc-wdm0)
                    checking for serial port: /dev/cdc-wdm0
                    /dev/cdc-wdm0 is available
                    Unstick QMI countdown: 10
                    Unstick QMI countdown: 9
                    Unstick QMI countdown: 8
                    Unstick QMI countdown: 7
                    Unstick QMI countdown: 6
                    "12253379280"
                    Checking for system registration
                    Attempt: 1
                    {
                    "registration": "registered",
                    "plmn_mcc": 311,
                    "plmn_mnc": 480,
                    "plmn_description": "Verizon ",
                    "roaming": false
                    }

                    response: [{
                    "registration": "registered",
                    "plmn_mcc": 311,
                    "plmn_mnc": 480,
                    "plmn_description": "Verizon ",
                    "roaming": false
                    }
                    ]
                    Successfully registered with the network
                    Starting network
                    "No effect"
                    Checking connection status
                    Connection is up
                    Using the DHCP client to get an IP address
                    udhcpc (v1.23.2) started
                    Sending discover...
                    Sending select for 100.68.239.240...
                    Lease of 100.68.239.240 obtained, lease time 7200

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                    • tomT tom

                      @derrick0799 @vmassague Another thing for both of you to check is to see if the APN is indeed set correctly, you can do this with the following command:

                      / # echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
                      AT+CGDCONT?
                      +CGDCONT: 1,"IP","h2g2","0.0.0.0",0,0,0,0
                      +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
                      +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1
                      

                      In this case, my APN is h2g2 for GoogleFi

                      derrick0799D Offline
                      derrick0799D Offline
                      derrick0799
                      Contributor
                      wrote on last edited by
                      #15

                      @tom said in LTE - Modem Works But Cannot Ping:

                      echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2

                      yocto:~$ echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
                      AT+CGDCONT?
                      +CGDCONT: 1,"IP","vzwinternet","0.0.0.0",0,0,0,0
                      +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
                      +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1

                      OK

                      tomT 1 Reply Last reply
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                      • tomT Offline
                        tomT Offline
                        tom
                        admin
                        wrote on last edited by
                        #16

                        @derrick0799 Do you have WiFi connected? If so, try disabling it with ifconfig wlan0 down and seeing if you can then ping.

                        Also, can I see the output of route -n?

                        Same for you @vmassague something to try.

                        derrick0799D 1 Reply Last reply
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                        • derrick0799D derrick0799

                          @tom said in LTE - Modem Works But Cannot Ping:

                          echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2

                          yocto:~$ echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
                          AT+CGDCONT?
                          +CGDCONT: 1,"IP","vzwinternet","0.0.0.0",0,0,0,0
                          +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
                          +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1

                          OK

                          tomT Offline
                          tomT Offline
                          tom
                          admin
                          wrote on last edited by
                          #17

                          @derrick0799 Looks like APN is setting correctly so that's good

                          1 Reply Last reply
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                          • tomT tom

                            @derrick0799 Do you have WiFi connected? If so, try disabling it with ifconfig wlan0 down and seeing if you can then ping.

                            Also, can I see the output of route -n?

                            Same for you @vmassague something to try.

                            derrick0799D Offline
                            derrick0799D Offline
                            derrick0799
                            Contributor
                            wrote on last edited by
                            #18

                            @tom after disabling wlan0,
                            / # ping 8.8.8.8
                            connect: Network is unreachable

                            / # route -n
                            Kernel IP routing table
                            Destination Gateway Genmask Flags Metric Ref Use Iface
                            172.17.0.0 0.0.0.0 255.255.0.0 U 0 0 0 docker0
                            / #

                            1 Reply Last reply
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                            • tomT Offline
                              tomT Offline
                              tom
                              admin
                              wrote on last edited by
                              #19

                              @derrick0799 What does ifconfig show?

                              derrick0799D 1 Reply Last reply
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                              • tomT tom

                                @derrick0799 What does ifconfig show?

                                derrick0799D Offline
                                derrick0799D Offline
                                derrick0799
                                Contributor
                                wrote on last edited by
                                #20

                                @tom
                                / # ifconfig
                                docker0 Link encap:Ethernet HWaddr 02:42:77:DF:4E:80
                                inet addr:172.17.0.1 Bcast:0.0.0.0 Mask:255.255.0.0
                                inet6 addr: fe80::42:77ff:fedf:4e80/64 Scope:Link
                                UP BROADCAST MULTICAST MTU:1500 Metric:1
                                RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                                TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
                                collisions:0 txqueuelen:0
                                RX bytes:0 (0.0 B) TX bytes:140 (140.0 B)

                                lo Link encap:Local Loopback
                                inet addr:127.0.0.1 Mask:255.0.0.0
                                inet6 addr: ::1/128 Scope:Host
                                UP LOOPBACK RUNNING MTU:65536 Metric:1
                                RX packets:609376 errors:0 dropped:0 overruns:0 frame:0
                                TX packets:609376 errors:0 dropped:0 overruns:0 carrier:0
                                collisions:0 txqueuelen:0
                                RX bytes:65142775 (62.1 MiB) TX bytes:65142775 (62.1 MiB)

                                / #

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                                • tomT Offline
                                  tomT Offline
                                  tom
                                  admin
                                  wrote on last edited by
                                  #21

                                  @derrick0799 Is that the output after running voxl-modem-start.sh?

                                  1 Reply Last reply
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                                  • tomT Offline
                                    tomT Offline
                                    tom
                                    admin
                                    wrote on last edited by
                                    #22

                                    At that point, you should be seeing something similar to:

                                    wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                              inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                              UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                              RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                              TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                              collisions:0 txqueuelen:1000 
                                              RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                                    
                                    derrick0799D 2 Replies Last reply
                                    0
                                    • tomT tom

                                      At that point, you should be seeing something similar to:

                                      wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                                inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                                UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                                RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                                TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                                collisions:0 txqueuelen:1000 
                                                RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                                      
                                      derrick0799D Offline
                                      derrick0799D Offline
                                      derrick0799
                                      Contributor
                                      wrote on last edited by
                                      #23

                                      @tom I think my problem was that the wifi was connected when I ran the voxl-modem-start.sh
                                      Now that I am connect with adb everything started working when I re-ran voxl-modem-start.sh. It is pinging as it should.

                                      1 Reply Last reply
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                                      • tomT tom

                                        At that point, you should be seeing something similar to:

                                        wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                                  inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                                  UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                                  RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                                  TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                                  collisions:0 txqueuelen:1000 
                                                  RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                                        
                                        derrick0799D Offline
                                        derrick0799D Offline
                                        derrick0799
                                        Contributor
                                        wrote on last edited by
                                        #24

                                        @tom
                                        / # ifconfig
                                        docker0 Link encap:Ethernet HWaddr 02:42:77:DF:4E:80
                                        inet addr:172.17.0.1 Bcast:0.0.0.0 Mask:255.255.0.0
                                        inet6 addr: fe80::42:77ff:fedf:4e80/64 Scope:Link
                                        UP BROADCAST MULTICAST MTU:1500 Metric:1
                                        RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                                        TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
                                        collisions:0 txqueuelen:0
                                        RX bytes:0 (0.0 B) TX bytes:140 (140.0 B)

                                        lo Link encap:Local Loopback
                                        inet addr:127.0.0.1 Mask:255.0.0.0
                                        inet6 addr: ::1/128 Scope:Host
                                        UP LOOPBACK RUNNING MTU:65536 Metric:1
                                        RX packets:1472332 errors:0 dropped:0 overruns:0 frame:0
                                        TX packets:1472332 errors:0 dropped:0 overruns:0 carrier:0
                                        collisions:0 txqueuelen:0
                                        RX bytes:155328799 (148.1 MiB) TX bytes:155328799 (148.1 MiB)

                                        wwan0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
                                        inet addr:100.76.95.21 P-t-P:100.76.95.21 Mask:255.255.255.252
                                        UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
                                        RX packets:2 errors:0 dropped:0 overruns:0 frame:0
                                        TX packets:2713 errors:0 dropped:0 overruns:0 carrier:0
                                        collisions:0 txqueuelen:1000
                                        RX bytes:612 (612.0 B) TX bytes:1304344 (1.2 MiB)

                                        / # ping 8.8.8.8
                                        PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
                                        64 bytes from 8.8.8.8: icmp_req=1 ttl=113 time=34.3 ms
                                        64 bytes from 8.8.8.8: icmp_req=2 ttl=113 time=35.1 ms
                                        64 bytes from 8.8.8.8: icmp_req=3 ttl=113 time=34.0 ms
                                        64 bytes from 8.8.8.8: icmp_req=4 ttl=113 time=27.1 ms
                                        64 bytes from 8.8.8.8: icmp_req=5 ttl=113 time=31.1 ms
                                        64 bytes from 8.8.8.8: icmp_req=6 ttl=113 time=36.5 ms
                                        64 bytes from 8.8.8.8: icmp_req=7 ttl=113 time=24.0 ms

                                        Thanks @Tom

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                                        • tomT Offline
                                          tomT Offline
                                          tom
                                          admin
                                          wrote on last edited by
                                          #25

                                          @derrick0799 Great to hear!

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