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    LTE - Modem Works But Cannot Ping

    Cellular Modems
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    • derrick0799D
      derrick0799 @tom
      last edited by

      @tom, I am using the add-on

      tomT 1 Reply Last reply Reply Quote 0
      • vmassagueV
        vmassague @tom
        last edited by

        @tom I'm using the Add-on also and I'm using the Sierra 7607

        tomT 1 Reply Last reply Reply Quote 0
        • tomT
          tom admin @derrick0799
          last edited by

          @derrick0799 Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

          Then run voxl-modem-start.sh manually so I can see the full output?

          derrick0799D 2 Replies Last reply Reply Quote 0
          • tomT
            tom admin @vmassague
            last edited by

            @vmassague Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

            Then run voxl-modem-start.sh manually so I can see the full output?

            1 Reply Last reply Reply Quote 0
            • derrick0799D
              derrick0799 @tom
              last edited by

              @tom, sure. It will be later this evening before I am able to do so.

              tomT 1 Reply Last reply Reply Quote 0
              • tomT
                tom admin @derrick0799
                last edited by

                @derrick0799 @vmassague Another thing for both of you to check is to see if the APN is indeed set correctly, you can do this with the following command:

                / # echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
                AT+CGDCONT?
                +CGDCONT: 1,"IP","h2g2","0.0.0.0",0,0,0,0
                +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
                +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1
                

                In this case, my APN is h2g2 for GoogleFi

                derrick0799D 1 Reply Last reply Reply Quote 0
                • derrick0799D
                  derrick0799 @tom
                  last edited by

                  @tom I ran 'systemctl disable voxl-modem' and reboot voxl then...
                  yocto:~$ voxl-modem-start.sh

                  VOXL detected...

                  Initializing v2 modem...

                  Waiting for ttyUSB2...
                  ttyUSB2

                  Initalizing cellular connection...
                  Configuring GPIO to pull modem out of reset
                  Waiting for the diag serial port(/dev/ttyUSB0) to activate
                  checking for serial port: /dev/ttyUSB0
                  /dev/ttyUSB0 is available
                  Verifying existence of QMI port(/dev/cdc-wdm0)
                  checking for serial port: /dev/cdc-wdm0
                  /dev/cdc-wdm0 is available
                  Unstick QMI countdown: 10
                  Unstick QMI countdown: 9
                  Unstick QMI countdown: 8
                  Unstick QMI countdown: 7
                  Unstick QMI countdown: 6
                  "12253379280"
                  Checking for system registration
                  Attempt: 1
                  {
                  "registration": "registered",
                  "plmn_mcc": 311,
                  "plmn_mnc": 480,
                  "plmn_description": "Verizon ",
                  "roaming": false
                  }

                  response: [{
                  "registration": "registered",
                  "plmn_mcc": 311,
                  "plmn_mnc": 480,
                  "plmn_description": "Verizon ",
                  "roaming": false
                  }
                  ]
                  Successfully registered with the network
                  Starting network
                  "No effect"
                  Checking connection status
                  Connection is up
                  Using the DHCP client to get an IP address
                  udhcpc (v1.23.2) started
                  Sending discover...
                  Sending select for 100.68.239.240...
                  Lease of 100.68.239.240 obtained, lease time 7200

                  1 Reply Last reply Reply Quote 0
                  • derrick0799D
                    derrick0799 @tom
                    last edited by

                    @tom said in LTE - Modem Works But Cannot Ping:

                    echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2

                    yocto:~$ echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
                    AT+CGDCONT?
                    +CGDCONT: 1,"IP","vzwinternet","0.0.0.0",0,0,0,0
                    +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
                    +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1

                    OK

                    tomT 1 Reply Last reply Reply Quote 0
                    • tomT
                      tom admin
                      last edited by

                      @derrick0799 Do you have WiFi connected? If so, try disabling it with ifconfig wlan0 down and seeing if you can then ping.

                      Also, can I see the output of route -n?

                      Same for you @vmassague something to try.

                      derrick0799D 1 Reply Last reply Reply Quote 0
                      • tomT
                        tom admin @derrick0799
                        last edited by

                        @derrick0799 Looks like APN is setting correctly so that's good

                        1 Reply Last reply Reply Quote 0
                        • derrick0799D
                          derrick0799 @tom
                          last edited by

                          @tom after disabling wlan0,
                          / # ping 8.8.8.8
                          connect: Network is unreachable

                          / # route -n
                          Kernel IP routing table
                          Destination Gateway Genmask Flags Metric Ref Use Iface
                          172.17.0.0 0.0.0.0 255.255.0.0 U 0 0 0 docker0
                          / #

                          1 Reply Last reply Reply Quote 0
                          • tomT
                            tom admin
                            last edited by

                            @derrick0799 What does ifconfig show?

                            derrick0799D 1 Reply Last reply Reply Quote 0
                            • derrick0799D
                              derrick0799 @tom
                              last edited by

                              @tom
                              / # ifconfig
                              docker0 Link encap:Ethernet HWaddr 02:42:77:DF:4E:80
                              inet addr:172.17.0.1 Bcast:0.0.0.0 Mask:255.255.0.0
                              inet6 addr: fe80::42:77ff:fedf:4e80/64 Scope:Link
                              UP BROADCAST MULTICAST MTU:1500 Metric:1
                              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                              TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
                              collisions:0 txqueuelen:0
                              RX bytes:0 (0.0 B) TX bytes:140 (140.0 B)

                              lo Link encap:Local Loopback
                              inet addr:127.0.0.1 Mask:255.0.0.0
                              inet6 addr: ::1/128 Scope:Host
                              UP LOOPBACK RUNNING MTU:65536 Metric:1
                              RX packets:609376 errors:0 dropped:0 overruns:0 frame:0
                              TX packets:609376 errors:0 dropped:0 overruns:0 carrier:0
                              collisions:0 txqueuelen:0
                              RX bytes:65142775 (62.1 MiB) TX bytes:65142775 (62.1 MiB)

                              / #

                              1 Reply Last reply Reply Quote 0
                              • tomT
                                tom admin
                                last edited by

                                @derrick0799 Is that the output after running voxl-modem-start.sh?

                                1 Reply Last reply Reply Quote 0
                                • tomT
                                  tom admin
                                  last edited by

                                  At that point, you should be seeing something similar to:

                                  wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                            inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                            UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                            RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                            TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                            collisions:0 txqueuelen:1000 
                                            RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                                  
                                  derrick0799D 2 Replies Last reply Reply Quote 0
                                  • derrick0799D
                                    derrick0799 @tom
                                    last edited by

                                    @tom I think my problem was that the wifi was connected when I ran the voxl-modem-start.sh
                                    Now that I am connect with adb everything started working when I re-ran voxl-modem-start.sh. It is pinging as it should.

                                    1 Reply Last reply Reply Quote 0
                                    • derrick0799D
                                      derrick0799 @tom
                                      last edited by

                                      @tom
                                      / # ifconfig
                                      docker0 Link encap:Ethernet HWaddr 02:42:77:DF:4E:80
                                      inet addr:172.17.0.1 Bcast:0.0.0.0 Mask:255.255.0.0
                                      inet6 addr: fe80::42:77ff:fedf:4e80/64 Scope:Link
                                      UP BROADCAST MULTICAST MTU:1500 Metric:1
                                      RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                                      TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
                                      collisions:0 txqueuelen:0
                                      RX bytes:0 (0.0 B) TX bytes:140 (140.0 B)

                                      lo Link encap:Local Loopback
                                      inet addr:127.0.0.1 Mask:255.0.0.0
                                      inet6 addr: ::1/128 Scope:Host
                                      UP LOOPBACK RUNNING MTU:65536 Metric:1
                                      RX packets:1472332 errors:0 dropped:0 overruns:0 frame:0
                                      TX packets:1472332 errors:0 dropped:0 overruns:0 carrier:0
                                      collisions:0 txqueuelen:0
                                      RX bytes:155328799 (148.1 MiB) TX bytes:155328799 (148.1 MiB)

                                      wwan0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
                                      inet addr:100.76.95.21 P-t-P:100.76.95.21 Mask:255.255.255.252
                                      UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
                                      RX packets:2 errors:0 dropped:0 overruns:0 frame:0
                                      TX packets:2713 errors:0 dropped:0 overruns:0 carrier:0
                                      collisions:0 txqueuelen:1000
                                      RX bytes:612 (612.0 B) TX bytes:1304344 (1.2 MiB)

                                      / # ping 8.8.8.8
                                      PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
                                      64 bytes from 8.8.8.8: icmp_req=1 ttl=113 time=34.3 ms
                                      64 bytes from 8.8.8.8: icmp_req=2 ttl=113 time=35.1 ms
                                      64 bytes from 8.8.8.8: icmp_req=3 ttl=113 time=34.0 ms
                                      64 bytes from 8.8.8.8: icmp_req=4 ttl=113 time=27.1 ms
                                      64 bytes from 8.8.8.8: icmp_req=5 ttl=113 time=31.1 ms
                                      64 bytes from 8.8.8.8: icmp_req=6 ttl=113 time=36.5 ms
                                      64 bytes from 8.8.8.8: icmp_req=7 ttl=113 time=24.0 ms

                                      Thanks @Tom

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                                      • tomT
                                        tom admin
                                        last edited by

                                        @derrick0799 Great to hear!

                                        1 Reply Last reply Reply Quote 0
                                        • vmassagueV
                                          vmassague
                                          last edited by

                                          Problem solved for me too! I think it was also the wlan0 being up. Thanks a lot for the support @tom

                                          tomT 1 Reply Last reply Reply Quote 0
                                          • tomT
                                            tom admin @vmassague
                                            last edited by

                                            @vmassague Awesome!

                                            1 Reply Last reply Reply Quote 0
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