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  4. LTE - Modem Works But Cannot Ping

LTE - Modem Works But Cannot Ping

Scheduled Pinned Locked Moved Cellular Modems
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  • vmassagueV vmassague

    @tom I'm using the Add-on also and I'm using the Sierra 7607

    tomT Offline
    tomT Offline
    tom
    admin
    wrote on last edited by
    #11

    @vmassague Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

    Then run voxl-modem-start.sh manually so I can see the full output?

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    • tomT tom

      @derrick0799 Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

      Then run voxl-modem-start.sh manually so I can see the full output?

      derrick0799D Offline
      derrick0799D Offline
      derrick0799
      Contributor
      wrote on last edited by
      #12

      @tom, sure. It will be later this evening before I am able to do so.

      tomT 1 Reply Last reply
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      • derrick0799D derrick0799

        @tom, sure. It will be later this evening before I am able to do so.

        tomT Offline
        tomT Offline
        tom
        admin
        wrote on last edited by
        #13

        @derrick0799 @vmassague Another thing for both of you to check is to see if the APN is indeed set correctly, you can do this with the following command:

        / # echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
        AT+CGDCONT?
        +CGDCONT: 1,"IP","h2g2","0.0.0.0",0,0,0,0
        +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
        +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1
        

        In this case, my APN is h2g2 for GoogleFi

        derrick0799D 1 Reply Last reply
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        • tomT tom

          @derrick0799 Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

          Then run voxl-modem-start.sh manually so I can see the full output?

          derrick0799D Offline
          derrick0799D Offline
          derrick0799
          Contributor
          wrote on last edited by
          #14

          @tom I ran 'systemctl disable voxl-modem' and reboot voxl then...
          yocto:~$ voxl-modem-start.sh

          VOXL detected...

          Initializing v2 modem...

          Waiting for ttyUSB2...
          ttyUSB2

          Initalizing cellular connection...
          Configuring GPIO to pull modem out of reset
          Waiting for the diag serial port(/dev/ttyUSB0) to activate
          checking for serial port: /dev/ttyUSB0
          /dev/ttyUSB0 is available
          Verifying existence of QMI port(/dev/cdc-wdm0)
          checking for serial port: /dev/cdc-wdm0
          /dev/cdc-wdm0 is available
          Unstick QMI countdown: 10
          Unstick QMI countdown: 9
          Unstick QMI countdown: 8
          Unstick QMI countdown: 7
          Unstick QMI countdown: 6
          "12253379280"
          Checking for system registration
          Attempt: 1
          {
          "registration": "registered",
          "plmn_mcc": 311,
          "plmn_mnc": 480,
          "plmn_description": "Verizon ",
          "roaming": false
          }

          response: [{
          "registration": "registered",
          "plmn_mcc": 311,
          "plmn_mnc": 480,
          "plmn_description": "Verizon ",
          "roaming": false
          }
          ]
          Successfully registered with the network
          Starting network
          "No effect"
          Checking connection status
          Connection is up
          Using the DHCP client to get an IP address
          udhcpc (v1.23.2) started
          Sending discover...
          Sending select for 100.68.239.240...
          Lease of 100.68.239.240 obtained, lease time 7200

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          • tomT tom

            @derrick0799 @vmassague Another thing for both of you to check is to see if the APN is indeed set correctly, you can do this with the following command:

            / # echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
            AT+CGDCONT?
            +CGDCONT: 1,"IP","h2g2","0.0.0.0",0,0,0,0
            +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
            +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1
            

            In this case, my APN is h2g2 for GoogleFi

            derrick0799D Offline
            derrick0799D Offline
            derrick0799
            Contributor
            wrote on last edited by
            #15

            @tom said in LTE - Modem Works But Cannot Ping:

            echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2

            yocto:~$ echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
            AT+CGDCONT?
            +CGDCONT: 1,"IP","vzwinternet","0.0.0.0",0,0,0,0
            +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
            +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1

            OK

            tomT 1 Reply Last reply
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            • tomT Offline
              tomT Offline
              tom
              admin
              wrote on last edited by
              #16

              @derrick0799 Do you have WiFi connected? If so, try disabling it with ifconfig wlan0 down and seeing if you can then ping.

              Also, can I see the output of route -n?

              Same for you @vmassague something to try.

              derrick0799D 1 Reply Last reply
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              • derrick0799D derrick0799

                @tom said in LTE - Modem Works But Cannot Ping:

                echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2

                yocto:~$ echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
                AT+CGDCONT?
                +CGDCONT: 1,"IP","vzwinternet","0.0.0.0",0,0,0,0
                +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
                +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1

                OK

                tomT Offline
                tomT Offline
                tom
                admin
                wrote on last edited by
                #17

                @derrick0799 Looks like APN is setting correctly so that's good

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                • tomT tom

                  @derrick0799 Do you have WiFi connected? If so, try disabling it with ifconfig wlan0 down and seeing if you can then ping.

                  Also, can I see the output of route -n?

                  Same for you @vmassague something to try.

                  derrick0799D Offline
                  derrick0799D Offline
                  derrick0799
                  Contributor
                  wrote on last edited by
                  #18

                  @tom after disabling wlan0,
                  / # ping 8.8.8.8
                  connect: Network is unreachable

                  / # route -n
                  Kernel IP routing table
                  Destination Gateway Genmask Flags Metric Ref Use Iface
                  172.17.0.0 0.0.0.0 255.255.0.0 U 0 0 0 docker0
                  / #

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                  • tomT Offline
                    tomT Offline
                    tom
                    admin
                    wrote on last edited by
                    #19

                    @derrick0799 What does ifconfig show?

                    derrick0799D 1 Reply Last reply
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                    • tomT tom

                      @derrick0799 What does ifconfig show?

                      derrick0799D Offline
                      derrick0799D Offline
                      derrick0799
                      Contributor
                      wrote on last edited by
                      #20

                      @tom
                      / # ifconfig
                      docker0 Link encap:Ethernet HWaddr 02:42:77:DF:4E:80
                      inet addr:172.17.0.1 Bcast:0.0.0.0 Mask:255.255.0.0
                      inet6 addr: fe80::42:77ff:fedf:4e80/64 Scope:Link
                      UP BROADCAST MULTICAST MTU:1500 Metric:1
                      RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                      TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
                      collisions:0 txqueuelen:0
                      RX bytes:0 (0.0 B) TX bytes:140 (140.0 B)

                      lo Link encap:Local Loopback
                      inet addr:127.0.0.1 Mask:255.0.0.0
                      inet6 addr: ::1/128 Scope:Host
                      UP LOOPBACK RUNNING MTU:65536 Metric:1
                      RX packets:609376 errors:0 dropped:0 overruns:0 frame:0
                      TX packets:609376 errors:0 dropped:0 overruns:0 carrier:0
                      collisions:0 txqueuelen:0
                      RX bytes:65142775 (62.1 MiB) TX bytes:65142775 (62.1 MiB)

                      / #

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                      • tomT Offline
                        tomT Offline
                        tom
                        admin
                        wrote on last edited by
                        #21

                        @derrick0799 Is that the output after running voxl-modem-start.sh?

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                        • tomT Offline
                          tomT Offline
                          tom
                          admin
                          wrote on last edited by
                          #22

                          At that point, you should be seeing something similar to:

                          wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                    inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                    UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                    RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                    TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                    collisions:0 txqueuelen:1000 
                                    RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                          
                          derrick0799D 2 Replies Last reply
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                          • tomT tom

                            At that point, you should be seeing something similar to:

                            wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                      inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                      UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                      RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                      TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                      collisions:0 txqueuelen:1000 
                                      RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                            
                            derrick0799D Offline
                            derrick0799D Offline
                            derrick0799
                            Contributor
                            wrote on last edited by
                            #23

                            @tom I think my problem was that the wifi was connected when I ran the voxl-modem-start.sh
                            Now that I am connect with adb everything started working when I re-ran voxl-modem-start.sh. It is pinging as it should.

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                            • tomT tom

                              At that point, you should be seeing something similar to:

                              wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                        inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                        UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                        RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                        TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                        collisions:0 txqueuelen:1000 
                                        RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                              
                              derrick0799D Offline
                              derrick0799D Offline
                              derrick0799
                              Contributor
                              wrote on last edited by
                              #24

                              @tom
                              / # ifconfig
                              docker0 Link encap:Ethernet HWaddr 02:42:77:DF:4E:80
                              inet addr:172.17.0.1 Bcast:0.0.0.0 Mask:255.255.0.0
                              inet6 addr: fe80::42:77ff:fedf:4e80/64 Scope:Link
                              UP BROADCAST MULTICAST MTU:1500 Metric:1
                              RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                              TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
                              collisions:0 txqueuelen:0
                              RX bytes:0 (0.0 B) TX bytes:140 (140.0 B)

                              lo Link encap:Local Loopback
                              inet addr:127.0.0.1 Mask:255.0.0.0
                              inet6 addr: ::1/128 Scope:Host
                              UP LOOPBACK RUNNING MTU:65536 Metric:1
                              RX packets:1472332 errors:0 dropped:0 overruns:0 frame:0
                              TX packets:1472332 errors:0 dropped:0 overruns:0 carrier:0
                              collisions:0 txqueuelen:0
                              RX bytes:155328799 (148.1 MiB) TX bytes:155328799 (148.1 MiB)

                              wwan0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
                              inet addr:100.76.95.21 P-t-P:100.76.95.21 Mask:255.255.255.252
                              UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
                              RX packets:2 errors:0 dropped:0 overruns:0 frame:0
                              TX packets:2713 errors:0 dropped:0 overruns:0 carrier:0
                              collisions:0 txqueuelen:1000
                              RX bytes:612 (612.0 B) TX bytes:1304344 (1.2 MiB)

                              / # ping 8.8.8.8
                              PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
                              64 bytes from 8.8.8.8: icmp_req=1 ttl=113 time=34.3 ms
                              64 bytes from 8.8.8.8: icmp_req=2 ttl=113 time=35.1 ms
                              64 bytes from 8.8.8.8: icmp_req=3 ttl=113 time=34.0 ms
                              64 bytes from 8.8.8.8: icmp_req=4 ttl=113 time=27.1 ms
                              64 bytes from 8.8.8.8: icmp_req=5 ttl=113 time=31.1 ms
                              64 bytes from 8.8.8.8: icmp_req=6 ttl=113 time=36.5 ms
                              64 bytes from 8.8.8.8: icmp_req=7 ttl=113 time=24.0 ms

                              Thanks @Tom

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                              • tomT Offline
                                tomT Offline
                                tom
                                admin
                                wrote on last edited by
                                #25

                                @derrick0799 Great to hear!

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                                • vmassagueV Offline
                                  vmassagueV Offline
                                  vmassague
                                  wrote on last edited by
                                  #26

                                  Problem solved for me too! I think it was also the wlan0 being up. Thanks a lot for the support @tom

                                  tomT 1 Reply Last reply
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                                  • vmassagueV vmassague

                                    Problem solved for me too! I think it was also the wlan0 being up. Thanks a lot for the support @tom

                                    tomT Offline
                                    tomT Offline
                                    tom
                                    admin
                                    wrote on last edited by
                                    #27

                                    @vmassague Awesome!

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