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    Issues with Microhard connection and VOXL 2

    Microhard Modems
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    • ?
      A Former User
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      • tomT
        tom admin @Guest
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        @aimseis Can you post a picture of your setup?

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        • ?
          A Former User
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            A Former User @tom
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              Moderator ModalAI Team @Guest
              last edited by

              @aimseis which operating system is your PC running? If it's Linux, can you type lsusb ?

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              • ?
                A Former User @Moderator
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                • tomT
                  tom admin @Guest
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                  @aimseis You likely have to install a LAN7500 driver on your windows machine

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                  • ?
                    A Former User @tom
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                    • tomT
                      tom admin @Guest
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                      @aimseis We can only really help with support on linux, I specifically recommend with Ubuntu 22.04.

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                      • ?
                        A Former User @tom
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                        • tomT
                          tom admin @Guest
                          last edited by

                          @aimseis

                          1. The voxl-modem service doesn't need to keep running for the entire time. All it does is a run a few initialization steps and then exits, so that's not an issue.

                          2. I'll get someone from the hardware team to comment

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                          • VinnyV
                            Vinny ModalAI Team @tom
                            last edited by Vinny

                            @tom said in Issues with Microhard connection and VOXL 2:

                            @aimseis

                            1. I'll get someone from the hardware team to comment

                            Per Microhard the ABS max of the 5V rail is +10% consistent with USB specs, so 5.5V.
                            Anything above that will risk damage to your device.
                            There are other components on our M0048 design that will be damaged at 6V.

                            What voltage did you apply to this board @aimseis ?

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                              A Former User @Vinny
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                                A Former User @Vinny
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                                • VinnyV
                                  Vinny ModalAI Team @Guest
                                  last edited by

                                  Hi @aimseis
                                  When you use a plug-in board with Voxl or Voxl2, they and the plug-in board manage the input 5V and other voltages so all you need is to provide the correct power module to your Voxl or Voxl2, and the rest is handled.

                                  I'm not able to provide answers on shipping time as I am in Hardware Engineering, not shipping/production. Sorry.

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                                    A Former User
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                                    • tomT
                                      tom admin @Guest
                                      last edited by

                                      @aimseis Are you able to ping the voxl from your pc over the Microhard network?

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                                        A Former User @tom
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                                          A Former User @Guest
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                                          • tomT
                                            tom admin @Guest
                                            last edited by

                                            @aimseis If you can't ping the voxl's IP address from your pc you won't be able to access portal

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