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    Issues with Microhard connection and VOXL 2

    Microhard Modems
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    • A
      AP123
      last edited by

      When I connect the USB dongle holding the Microhard 2450 to the PC via Microhard pDDL Carrier USB Dongle, i get the code 10 error as I explained above. The PC does not detect it properly. Am I missing something? Drivers?

      tomT 1 Reply Last reply Reply Quote 0
      • tomT
        tom admin @AP123
        last edited by

        @aimseis Can you post a picture of your setup?

        A 1 Reply Last reply Reply Quote 0
        • A
          AP123
          last edited by

          This post is deleted!
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          • A
            AP123 @tom
            last edited by

            @tom the drone is also connected to the same PC via usb hub outside of the image.

            ModeratorM 1 Reply Last reply Reply Quote 0
            • ModeratorM
              Moderator ModalAI Team @AP123
              last edited by

              @aimseis which operating system is your PC running? If it's Linux, can you type lsusb ?

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              • A
                AP123 @Moderator
                last edited by

                @Moderator Windows 10Pro

                tomT 1 Reply Last reply Reply Quote 0
                • tomT
                  tom admin @AP123
                  last edited by

                  @aimseis You likely have to install a LAN7500 driver on your windows machine

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    AP123 @tom
                    last edited by

                    @tom Any particular one? I have downloaded a few and no good outcome so far.

                    tomT 1 Reply Last reply Reply Quote 0
                    • tomT
                      tom admin @AP123
                      last edited by

                      @aimseis We can only really help with support on linux, I specifically recommend with Ubuntu 22.04.

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        AP123 @tom
                        last edited by

                        @tom I have just downloaded ubuntu. I have two more questions.

                        1.) When I set voxl-configure-modem to microhard and then default IP. I can see through the command voxl-inspect-services that the modem is Enabled but a moment later when I refresh the command voxl-inspect-services the modem becomes disabled, why is that?

                        2.) If a voltage over the recommended 5v enters the Carrier USB Dongle Holding the Microhard pDDL, is the Microhard at risk of being damaged at all?

                        Thank You

                        tomT 1 Reply Last reply Reply Quote 0
                        • tomT
                          tom admin @AP123
                          last edited by

                          @aimseis

                          1. The voxl-modem service doesn't need to keep running for the entire time. All it does is a run a few initialization steps and then exits, so that's not an issue.

                          2. I'll get someone from the hardware team to comment

                          VinnyV 1 Reply Last reply Reply Quote 0
                          • VinnyV
                            Vinny ModalAI Team @tom
                            last edited by Vinny

                            @tom said in Issues with Microhard connection and VOXL 2:

                            @aimseis

                            1. I'll get someone from the hardware team to comment

                            Per Microhard the ABS max of the 5V rail is +10% consistent with USB specs, so 5.5V.
                            Anything above that will risk damage to your device.
                            There are other components on our M0048 design that will be damaged at 6V.

                            What voltage did you apply to this board @aimseis ?

                            A 2 Replies Last reply Reply Quote 0
                            • A
                              AP123 @Vinny
                              last edited by

                              @Vinny What about the VOXL & VOXL 2 Microhard Modem Add-on with USB Hub, when this is on the VOXL does this have any voltage restrictions? Also is this compatible with the sentinel.

                              VinnyV 1 Reply Last reply Reply Quote 0
                              • A
                                AP123 @Vinny
                                last edited by

                                @Vinny also how long to receive new parts to Florida if ordered today?

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                                • VinnyV
                                  Vinny ModalAI Team @AP123
                                  last edited by

                                  Hi @aimseis
                                  When you use a plug-in board with Voxl or Voxl2, they and the plug-in board manage the input 5V and other voltages so all you need is to provide the correct power module to your Voxl or Voxl2, and the rest is handled.

                                  I'm not able to provide answers on shipping time as I am in Hardware Engineering, not shipping/production. Sorry.

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                                  • A
                                    AP123
                                    last edited by

                                    We received the new parts and I am able to successfully communicate with the microhard at 192.168.168.1. How can I enter the voxl portal? I have configured the modem but the default IP does not take me to the voxl portal.

                                    tomT 1 Reply Last reply Reply Quote 0
                                    • tomT
                                      tom admin @AP123
                                      last edited by

                                      @aimseis Are you able to ping the voxl from your pc over the Microhard network?

                                      A 1 Reply Last reply Reply Quote 0
                                      • A
                                        AP123 @tom
                                        last edited by AP123

                                        @tom I can ping 192.168.168.1 only

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                                        • A
                                          AP123 @AP123
                                          last edited by

                                          I just want to enter the VOXL portal. Am I missing something?

                                          tomT 1 Reply Last reply Reply Quote 0
                                          • tomT
                                            tom admin @AP123
                                            last edited by

                                            @aimseis If you can't ping the voxl's IP address from your pc you won't be able to access portal

                                            A 1 Reply Last reply Reply Quote 0
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