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    Issues with Microhard connection and VOXL 2

    Microhard Modems
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    • tomT
      tom admin @AP123
      last edited by

      @aimseis

      1. The voxl-modem service doesn't need to keep running for the entire time. All it does is a run a few initialization steps and then exits, so that's not an issue.

      2. I'll get someone from the hardware team to comment

      VinnyV 1 Reply Last reply Reply Quote 0
      • VinnyV
        Vinny ModalAI Team @tom
        last edited by Vinny

        @tom said in Issues with Microhard connection and VOXL 2:

        @aimseis

        1. I'll get someone from the hardware team to comment

        Per Microhard the ABS max of the 5V rail is +10% consistent with USB specs, so 5.5V.
        Anything above that will risk damage to your device.
        There are other components on our M0048 design that will be damaged at 6V.

        What voltage did you apply to this board @aimseis ?

        A 2 Replies Last reply Reply Quote 0
        • A
          AP123 @Vinny
          last edited by

          @Vinny What about the VOXL & VOXL 2 Microhard Modem Add-on with USB Hub, when this is on the VOXL does this have any voltage restrictions? Also is this compatible with the sentinel.

          VinnyV 1 Reply Last reply Reply Quote 0
          • A
            AP123 @Vinny
            last edited by

            @Vinny also how long to receive new parts to Florida if ordered today?

            1 Reply Last reply Reply Quote 0
            • VinnyV
              Vinny ModalAI Team @AP123
              last edited by

              Hi @aimseis
              When you use a plug-in board with Voxl or Voxl2, they and the plug-in board manage the input 5V and other voltages so all you need is to provide the correct power module to your Voxl or Voxl2, and the rest is handled.

              I'm not able to provide answers on shipping time as I am in Hardware Engineering, not shipping/production. Sorry.

              1 Reply Last reply Reply Quote 0
              • A
                AP123
                last edited by

                We received the new parts and I am able to successfully communicate with the microhard at 192.168.168.1. How can I enter the voxl portal? I have configured the modem but the default IP does not take me to the voxl portal.

                tomT 1 Reply Last reply Reply Quote 0
                • tomT
                  tom admin @AP123
                  last edited by

                  @aimseis Are you able to ping the voxl from your pc over the Microhard network?

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    AP123 @tom
                    last edited by AP123

                    @tom I can ping 192.168.168.1 only

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      AP123 @AP123
                      last edited by

                      I just want to enter the VOXL portal. Am I missing something?

                      tomT 1 Reply Last reply Reply Quote 0
                      • tomT
                        tom admin @AP123
                        last edited by

                        @aimseis If you can't ping the voxl's IP address from your pc you won't be able to access portal

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          AP123 @tom
                          last edited by

                          @tom How do I get the VOXL IP? I have followed the whole QuickStart video. The Voxl 2 Sentinel has a microhard in addition to the usb board dongle. I can access the microhard portal with default IP of 192.168.168.1. When I enter adb shell and configure modem to default 192.168.168.100 shouldn’t that be the VOXL IP? If so why is it not working and showing the VOXL portal when I run it in an internet search bar.

                          A 1 Reply Last reply Reply Quote 0
                          • A
                            AP123 @AP123
                            last edited by

                            is there any chance we can get on a team's or zoom call? We have had this problem for over 6 months and two engineers are having ongoing issues. We would greatly appreciate resolution.

                            A 1 Reply Last reply Reply Quote 0
                            • A
                              AP123 @AP123
                              last edited by

                              this topic relates to my issue https://forum.modalai.com/topic/1281/microhard-carrier-setup/6?_=1694007141902 Not sure how to do AT commands to turn on MicroHard to be Master because I believe the 10 second press is not working.

                              1 Reply Last reply Reply Quote 0
                              • A
                                AP123
                                last edited by

                                .solved.

                                Jeremy FrederickJ 1 Reply Last reply Reply Quote 0
                                • Jeremy FrederickJ
                                  Jeremy Frederick @AP123
                                  last edited by

                                  @AP123 What was the resolution to this issue? My team is experiencing a similar problem. Were you able to access the microhard web portal through the VOXL 2?

                                  1 Reply Last reply Reply Quote 0
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