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    Issues with Microhard connection and VOXL 2

    Microhard Modems
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    • A
      AP123 @Vinny
      last edited by

      @Vinny What about the VOXL & VOXL 2 Microhard Modem Add-on with USB Hub, when this is on the VOXL does this have any voltage restrictions? Also is this compatible with the sentinel.

      VinnyV 1 Reply Last reply Reply Quote 0
      • A
        AP123 @Vinny
        last edited by

        @Vinny also how long to receive new parts to Florida if ordered today?

        1 Reply Last reply Reply Quote 0
        • VinnyV
          Vinny Dev Team @AP123
          last edited by

          Hi @aimseis
          When you use a plug-in board with Voxl or Voxl2, they and the plug-in board manage the input 5V and other voltages so all you need is to provide the correct power module to your Voxl or Voxl2, and the rest is handled.

          I'm not able to provide answers on shipping time as I am in Hardware Engineering, not shipping/production. Sorry.

          1 Reply Last reply Reply Quote 0
          • A
            AP123
            last edited by

            We received the new parts and I am able to successfully communicate with the microhard at 192.168.168.1. How can I enter the voxl portal? I have configured the modem but the default IP does not take me to the voxl portal.

            tomT 1 Reply Last reply Reply Quote 0
            • tomT
              tom admin @AP123
              last edited by

              @aimseis Are you able to ping the voxl from your pc over the Microhard network?

              A 1 Reply Last reply Reply Quote 0
              • A
                AP123 @tom
                last edited by AP123

                @tom I can ping 192.168.168.1 only

                A 1 Reply Last reply Reply Quote 0
                • A
                  AP123 @AP123
                  last edited by

                  I just want to enter the VOXL portal. Am I missing something?

                  tomT 1 Reply Last reply Reply Quote 0
                  • tomT
                    tom admin @AP123
                    last edited by

                    @aimseis If you can't ping the voxl's IP address from your pc you won't be able to access portal

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      AP123 @tom
                      last edited by

                      @tom How do I get the VOXL IP? I have followed the whole QuickStart video. The Voxl 2 Sentinel has a microhard in addition to the usb board dongle. I can access the microhard portal with default IP of 192.168.168.1. When I enter adb shell and configure modem to default 192.168.168.100 shouldn’t that be the VOXL IP? If so why is it not working and showing the VOXL portal when I run it in an internet search bar.

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        AP123 @AP123
                        last edited by

                        is there any chance we can get on a team's or zoom call? We have had this problem for over 6 months and two engineers are having ongoing issues. We would greatly appreciate resolution.

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          AP123 @AP123
                          last edited by

                          this topic relates to my issue https://forum.modalai.com/topic/1281/microhard-carrier-setup/6?_=1694007141902 Not sure how to do AT commands to turn on MicroHard to be Master because I believe the 10 second press is not working.

                          1 Reply Last reply Reply Quote 0
                          • A
                            AP123
                            last edited by

                            .solved.

                            Jeremy FrederickJ 1 Reply Last reply Reply Quote 0
                            • Jeremy FrederickJ
                              Jeremy Frederick @AP123
                              last edited by

                              @AP123 What was the resolution to this issue? My team is experiencing a similar problem. Were you able to access the microhard web portal through the VOXL 2?

                              1 Reply Last reply Reply Quote 0
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