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    Issues with Microhard connection and VOXL 2

    Microhard Modems
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    • A
      AP123
      last edited by

      We received the new parts and I am able to successfully communicate with the microhard at 192.168.168.1. How can I enter the voxl portal? I have configured the modem but the default IP does not take me to the voxl portal.

      tomT 1 Reply Last reply Reply Quote 0
      • tomT
        tom admin @AP123
        last edited by

        @aimseis Are you able to ping the voxl from your pc over the Microhard network?

        A 1 Reply Last reply Reply Quote 0
        • A
          AP123 @tom
          last edited by AP123

          @tom I can ping 192.168.168.1 only

          A 1 Reply Last reply Reply Quote 0
          • A
            AP123 @AP123
            last edited by

            I just want to enter the VOXL portal. Am I missing something?

            tomT 1 Reply Last reply Reply Quote 0
            • tomT
              tom admin @AP123
              last edited by

              @aimseis If you can't ping the voxl's IP address from your pc you won't be able to access portal

              A 1 Reply Last reply Reply Quote 0
              • A
                AP123 @tom
                last edited by

                @tom How do I get the VOXL IP? I have followed the whole QuickStart video. The Voxl 2 Sentinel has a microhard in addition to the usb board dongle. I can access the microhard portal with default IP of 192.168.168.1. When I enter adb shell and configure modem to default 192.168.168.100 shouldn’t that be the VOXL IP? If so why is it not working and showing the VOXL portal when I run it in an internet search bar.

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                • A
                  AP123 @AP123
                  last edited by

                  is there any chance we can get on a team's or zoom call? We have had this problem for over 6 months and two engineers are having ongoing issues. We would greatly appreciate resolution.

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                  • A
                    AP123 @AP123
                    last edited by

                    this topic relates to my issue https://forum.modalai.com/topic/1281/microhard-carrier-setup/6?_=1694007141902 Not sure how to do AT commands to turn on MicroHard to be Master because I believe the 10 second press is not working.

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                    • A
                      AP123
                      last edited by

                      .solved.

                      Jeremy FrederickJ 1 Reply Last reply Reply Quote 0
                      • Jeremy FrederickJ
                        Jeremy Frederick @AP123
                        last edited by

                        @AP123 What was the resolution to this issue? My team is experiencing a similar problem. Were you able to access the microhard web portal through the VOXL 2?

                        1 Reply Last reply Reply Quote 0
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