ADB Connecting Issue with VOXL2 Board

[Chad Sweet]

Hopefully you are following the handling instructions and used ESD protection when handling the PCB? https://modalai.com/handling

[dlee]

@Chad-Sweet Yepp, I followed ESD protection when handling the PCB. It worked few times only after flashing. But some times after, ADB connection didn't work. New voxl2 board and other board got a same problem. Do you have any solution?

[Adrian Hidalgo]

@dlee What steps were done before the board wouldn't ADB? Did the board go through the whole flashing procedure before "waiting for ADB"? What we've seen is after a hard reset, the fast boot switch on the Voxl2 needs to be pushed for either 25 seconds or boot the board holding the button down for 4 seconds. If you've already attempted this, what was the outcome?

[dlee]

@Adrian-Hidalgo The board went through the whole flashing procedure. I checked the voxl-suite is running. So I did my works. But after reboot, voxl2 adb couldn't connet to my companion pc.

[tom]

@dlee What OS are you running on your host PC? (We recommend Ubuntu 18)

[Adrian Hidalgo]

@dlee what's the output if you type

lsusb

[dlee]

@Adrian-Hidalgo This is the output.

@tom And I am using ubuntu 20.04. It worked before well.

[tom]

@dlee This is with VOXL2 powered and plugged in via. USB-C? Are you running Ubuntu natively or in a VM?

[dlee]

@tom Yepp, powered by power adapter. ADB connected by USB-C. Ubuntu natively, not VM.

[tom]

@dlee What do you see come through when you run dmesg -wH, then plug in power and USB to VOXL2.

It also doesn't hurt to try a different port on your host PC, i.e. going from USB3 to USB2

[dlee]

@tom Nothing changed. I did USB-C and USB-B(3.0), already.

[tom]

@dlee If nothing changed it's likely a cable or port issue. If there's LEDs going on VOXL2 when powered then it is booting.

[dlee]

@tom I changed port and cables. It didn't work, too. I tried everything.

[tom]

@dlee Is it detected when forced into emergency boot mode via. the switch? Or can you force it into fastboot via. the button?

[dlee]

@tom I did flashing and QDL, again. Re-flashing was successful. But when I reboot it, connection problem occur. I checked status using dmesg -wH and lsusb. This is the output.

lsusb

Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 018: ID 05c6:901d Qualcomm, Inc. QUSB_BULK_SN:73AD68FF
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0c45:6a09 Microdia Integrated_Webcam_HD
Bus 001 Device 002: ID 8087:0029 Intel Corp. 
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

dmesg -wH

[Feb 7 10:07] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
[  +9.642102] wlp4s0: deauthenticating from e6:f5:32:36:39:23 by local choice (Reason: 3=DEAUTH_LEAVING)
[Feb 7 10:08] wlp4s0: authenticate with 5e:5b:69:67:36:b5
[  +0.007679] wlp4s0: send auth to 5e:5b:69:67:36:b5 (try 1/3)
[  +0.149577] wlp4s0: authenticate with 5e:5b:69:67:36:b5
[  +0.000009] wlp4s0: send auth to 5e:5b:69:67:36:b5 (try 1/3)
[  +0.002812] wlp4s0: authenticated
[  +0.006113] wlp4s0: associate with 5e:5b:69:67:36:b5 (try 1/3)
[  +0.006320] wlp4s0: RX AssocResp from 5e:5b:69:67:36:b5 (capab=0x431 status=0 aid=2)
[  +0.021818] wlp4s0: associated
[  +0.086613] wlp4s0: Limiting TX power to 30 (30 - 0) dBm as advertised by 5e:5b:69:67:36:b5
[  +0.072842] IPv6: ADDRCONF(NETDEV_CHANGE): wlp4s0: link becomes ready
[Feb 7 10:09] Lockdown: systemd-logind: hibernation is restricted; see man kernel_lockdown.7
[Feb 7 10:17] usb 2-1: USB disconnect, device number 9
[Feb 7 10:19] xhci_hcd 0000:05:00.3: Timeout while waiting for setup device command
[  +5.375225] xhci_hcd 0000:05:00.3: Timeout while waiting for setup device command
[  +0.207982] usb 2-1: device not accepting address 10, error -62
[ +11.183109] usb 2-1: new SuperSpeed Plus Gen 2x1 USB device number 12 using xhci_hcd
[  +0.025567] usb 2-1: New USB device found, idVendor=05c6, idProduct=901d, bcdDevice= 0.00
[  +0.000008] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  +0.000002] usb 2-1: Product: QUSB_BULK_SN:73AD68FF
[  +0.000002] usb 2-1: Manufacturer: Qualcomm CDMA Technologies MSM
[  +0.000001] usb 2-1: SerialNumber: 8cc63c2c
[Feb 7 10:20] usb 2-1: USB disconnect, device number 12
[ +19.466698] xhci_hcd 0000:05:00.3: Timeout while waiting for setup device command
[  +5.375457] xhci_hcd 0000:05:00.3: Timeout while waiting for setup device command
[  +0.207938] usb 2-1: device not accepting address 13, error -62
[ +11.099012] usb 2-1: new SuperSpeed Plus Gen 2x1 USB device number 15 using xhci_hcd
[  +0.026684] usb 2-1: New USB device found, idVendor=05c6, idProduct=901d, bcdDevice= 0.00
[  +0.000013] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[  +0.000005] usb 2-1: Product: QUSB_BULK_SN:73AD68FF
[  +0.000003] usb 2-1: Manufacturer: Qualcomm CDMA Technologies MSM
[  +0.000003] usb 2-1: SerialNumber: 8cc63c2c
[Feb 7 10:22] usb 2-1: USB disconnect, device number 15
[ +25.073739] xhci_hcd 0000:05:00.3: Timeout while waiting for setup device command

[  +5.375419] xhci_hcd 0000:05:00.3: Timeout while waiting for setup device command
[  +0.208126] usb 2-1: device not accepting address 16, error -62

[tom]

@dlee Are you able to force it into fastboot with the button?

[dlee]

@tom I can use fastboot mode above the board.
And I got a different problem another voxl2 board (I have 3 of voxl2 boards) video link. When I connected board to my companion pc using adb cable, the connection is maintained for a very short time and disconnected. Do you know about this problem?

[tom]

@dlee I haven't seen that behavior before. Try adb kill-server then adb shell again

[dlee]

@tom Same. Anyway, can I do something using fastboot?

[tom]

@dlee Yes, that is how the system image is flashed, which is required after a QDL flash. See here: https://docs.modalai.com/platform-releases/#4-run-install-script

The install script can be run while the board is in fastboot mode. Look for it with fastboot devices