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  3. Cannot communicate over adb/fastboot after flashing image

Cannot communicate over adb/fastboot after flashing image

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  • Kashish Garg 0K Kashish Garg 0

    @Alex-Kushleyev Hey Alex, we have gone through this procedure a few times, even had a partner to make sure the button was being pressed appropriately. When running fastboot devices, no device gets identified.

    Alex KushleyevA Offline
    Alex KushleyevA Offline
    Alex Kushleyev
    ModalAI Team
    wrote on last edited by
    #10

    @Kashish-Garg-0 , I understand, thanks for clarifying.

    My colleague, who has more experience with this, was out of office last week, coming back tomorrow. I will make sure he takes a look at your post, he may have some suggestions. @tom

    Alex

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    • Kashish Garg 0K Kashish Garg 0

      @Alex-Kushleyev Hey Alex, we have gone through this procedure a few times, even had a partner to make sure the button was being pressed appropriately. When running fastboot devices, no device gets identified.

      tomT Offline
      tomT Offline
      tom
      admin
      wrote on last edited by
      #11

      @Kashish-Garg-0 With your device plugged in to your host pc via usb, what do you see with lsusb on your host PC?

      Kashish Garg 0K 1 Reply Last reply
      0
      • tomT tom

        @Kashish-Garg-0 With your device plugged in to your host pc via usb, what do you see with lsusb on your host PC?

        Kashish Garg 0K Offline
        Kashish Garg 0K Offline
        Kashish Garg 0
        Contributor
        wrote on last edited by
        #12

        @tom

        Bus 005 Device 008: ID 05c6:900e Qualcomm, Inc.
        

        Thanks for your help!

        tomT 1 Reply Last reply
        0
        • Kashish Garg 0K Kashish Garg 0

          @tom

          Bus 005 Device 008: ID 05c6:900e Qualcomm, Inc.
          

          Thanks for your help!

          tomT Offline
          tomT Offline
          tom
          admin
          wrote on last edited by
          #13

          @Kashish-Garg-0 Okay so the device is booting into EDL mode, which is what is used for QDL flashing. Can you confirm that the EDL switch is turned off?

          Kashish Garg 0K 1 Reply Last reply
          0
          • tomT tom

            @Kashish-Garg-0 Okay so the device is booting into EDL mode, which is what is used for QDL flashing. Can you confirm that the EDL switch is turned off?

            Kashish Garg 0K Offline
            Kashish Garg 0K Offline
            Kashish Garg 0
            Contributor
            wrote on last edited by Kashish Garg 0
            #14

            @tom Yes the EDL Switch is turned OFF, pointing away from the Processor

            tomT 1 Reply Last reply
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            • Kashish Garg 0K Kashish Garg 0

              @tom Yes the EDL Switch is turned OFF, pointing away from the Processor

              tomT Offline
              tomT Offline
              tom
              admin
              wrote on last edited by
              #15

              @Kashish-Garg-0 And when you went through the QDL process did the QDL flashing complete as expected? Should take around 10 minutes to complete

              Kashish Garg 0K 1 Reply Last reply
              0
              • tomT tom

                @Kashish-Garg-0 And when you went through the QDL process did the QDL flashing complete as expected? Should take around 10 minutes to complete

                Kashish Garg 0K Offline
                Kashish Garg 0K Offline
                Kashish Garg 0
                Contributor
                wrote on last edited by
                #16

                @tom I just re ran it and it took around 7 minutes or so and gave the appropriate output:

                FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                <data>
                <log value="INFO: Calling handler for setbootablestoragedrive" /></data>
                FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                <data>
                <log value="INFO: Using scheme of value= 1" /></data>
                FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                <data>
                <response value="ACK" rawmode="false" /></data>
                FIREHOSE WRITE: <?xml version="1.0"?>
                <data><power value="reset"/></data>
                
                FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                <data>
                <log value="INFO: Calling handler for power" /></data>
                FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                <data>
                <response value="ACK" rawmode="false" /></data>
                
                tomT 1 Reply Last reply
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                • Kashish Garg 0K Kashish Garg 0

                  @tom I just re ran it and it took around 7 minutes or so and gave the appropriate output:

                  FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                  <data>
                  <log value="INFO: Calling handler for setbootablestoragedrive" /></data>
                  FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                  <data>
                  <log value="INFO: Using scheme of value= 1" /></data>
                  FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                  <data>
                  <response value="ACK" rawmode="false" /></data>
                  FIREHOSE WRITE: <?xml version="1.0"?>
                  <data><power value="reset"/></data>
                  
                  FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                  <data>
                  <log value="INFO: Calling handler for power" /></data>
                  FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                  <data>
                  <response value="ACK" rawmode="false" /></data>
                  
                  tomT Offline
                  tomT Offline
                  tom
                  admin
                  wrote on last edited by
                  #17

                  @Kashish-Garg-0 And then if you remove and replace both power and usb is it still booting to that same mode?

                  Kashish Garg 0K 1 Reply Last reply
                  0
                  • tomT tom

                    @Kashish-Garg-0 And then if you remove and replace both power and usb is it still booting to that same mode?

                    Kashish Garg 0K Offline
                    Kashish Garg 0K Offline
                    Kashish Garg 0
                    Contributor
                    wrote on last edited by
                    #18

                    @tom You mean is it going to EDL mode after replacing power/usb and moving the EDL Switch to off?

                    Bus 005 Device 011: ID 05c6:900e Qualcomm, Inc. USB2.0 Hub
                    

                    Is what is being printed with lsusb now

                    tomT 2 Replies Last reply
                    0
                    • Kashish Garg 0K Kashish Garg 0

                      @tom You mean is it going to EDL mode after replacing power/usb and moving the EDL Switch to off?

                      Bus 005 Device 011: ID 05c6:900e Qualcomm, Inc. USB2.0 Hub
                      

                      Is what is being printed with lsusb now

                      tomT Offline
                      tomT Offline
                      tom
                      admin
                      wrote on last edited by
                      #19

                      @Kashish-Garg-0 Sounds like we'll have get an RMA going for this one: https://www.modalai.com/pages/rma

                      1 Reply Last reply
                      0
                      • Kashish Garg 0K Kashish Garg 0

                        @tom You mean is it going to EDL mode after replacing power/usb and moving the EDL Switch to off?

                        Bus 005 Device 011: ID 05c6:900e Qualcomm, Inc. USB2.0 Hub
                        

                        Is what is being printed with lsusb now

                        tomT Offline
                        tomT Offline
                        tom
                        admin
                        wrote on last edited by
                        #20

                        @Kashish-Garg-0 It's possible your board has a QSM8250 (M0054-2) instead of a QRB5165 (M0054-1), see here for the diffs: https://docs.modalai.com/m0054-versions/#m0054-1-and-m0054-2

                        If that is the case then you will have to QDL using a different build, which you can download from downloads.modalai.com, look for M0054-2 Starling QDL Image 1.7.4 2024-02-09-1.7.4-M0054-2.zip under the "All" category

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