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    Cannot communicate over adb/fastboot after flashing image

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    • Alex KushleyevA
      Alex Kushleyev ModalAI Team @Kashish Garg 0
      last edited by

      @Kashish-Garg-0 , I understand.

      Can you try this procedure to force into fastboot and then perform SDK install?

      https://docs.modalai.com/voxl2-voxl2-mini-system-image/#force-voxl-2-into-fastboot

      Kashish Garg 0K 1 Reply Last reply Reply Quote 0
      • Kashish Garg 0K
        Kashish Garg 0 @Alex Kushleyev
        last edited by

        @Alex-Kushleyev Hey Alex, we have gone through this procedure a few times, even had a partner to make sure the button was being pressed appropriately. When running fastboot devices, no device gets identified.

        Alex KushleyevA tomT 2 Replies Last reply Reply Quote 0
        • Alex KushleyevA
          Alex Kushleyev ModalAI Team @Kashish Garg 0
          last edited by

          @Kashish-Garg-0 , I understand, thanks for clarifying.

          My colleague, who has more experience with this, was out of office last week, coming back tomorrow. I will make sure he takes a look at your post, he may have some suggestions. @tom

          Alex

          1 Reply Last reply Reply Quote 0
          • tomT
            tom admin @Kashish Garg 0
            last edited by

            @Kashish-Garg-0 With your device plugged in to your host pc via usb, what do you see with lsusb on your host PC?

            Kashish Garg 0K 1 Reply Last reply Reply Quote 0
            • Kashish Garg 0K
              Kashish Garg 0 @tom
              last edited by

              @tom

              Bus 005 Device 008: ID 05c6:900e Qualcomm, Inc.
              

              Thanks for your help!

              tomT 1 Reply Last reply Reply Quote 0
              • tomT
                tom admin @Kashish Garg 0
                last edited by

                @Kashish-Garg-0 Okay so the device is booting into EDL mode, which is what is used for QDL flashing. Can you confirm that the EDL switch is turned off?

                Kashish Garg 0K 1 Reply Last reply Reply Quote 0
                • Kashish Garg 0K
                  Kashish Garg 0 @tom
                  last edited by Kashish Garg 0

                  @tom Yes the EDL Switch is turned OFF, pointing away from the Processor

                  tomT 1 Reply Last reply Reply Quote 0
                  • tomT
                    tom admin @Kashish Garg 0
                    last edited by

                    @Kashish-Garg-0 And when you went through the QDL process did the QDL flashing complete as expected? Should take around 10 minutes to complete

                    Kashish Garg 0K 1 Reply Last reply Reply Quote 0
                    • Kashish Garg 0K
                      Kashish Garg 0 @tom
                      last edited by

                      @tom I just re ran it and it took around 7 minutes or so and gave the appropriate output:

                      FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                      <data>
                      <log value="INFO: Calling handler for setbootablestoragedrive" /></data>
                      FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                      <data>
                      <log value="INFO: Using scheme of value= 1" /></data>
                      FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                      <data>
                      <response value="ACK" rawmode="false" /></data>
                      FIREHOSE WRITE: <?xml version="1.0"?>
                      <data><power value="reset"/></data>
                      
                      FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                      <data>
                      <log value="INFO: Calling handler for power" /></data>
                      FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
                      <data>
                      <response value="ACK" rawmode="false" /></data>
                      
                      tomT 1 Reply Last reply Reply Quote 0
                      • tomT
                        tom admin @Kashish Garg 0
                        last edited by

                        @Kashish-Garg-0 And then if you remove and replace both power and usb is it still booting to that same mode?

                        Kashish Garg 0K 1 Reply Last reply Reply Quote 0
                        • Kashish Garg 0K
                          Kashish Garg 0 @tom
                          last edited by

                          @tom You mean is it going to EDL mode after replacing power/usb and moving the EDL Switch to off?

                          Bus 005 Device 011: ID 05c6:900e Qualcomm, Inc. USB2.0 Hub
                          

                          Is what is being printed with lsusb now

                          tomT 2 Replies Last reply Reply Quote 0
                          • tomT
                            tom admin @Kashish Garg 0
                            last edited by

                            @Kashish-Garg-0 Sounds like we'll have get an RMA going for this one: https://www.modalai.com/pages/rma

                            1 Reply Last reply Reply Quote 0
                            • tomT
                              tom admin @Kashish Garg 0
                              last edited by

                              @Kashish-Garg-0 It's possible your board has a QSM8250 (M0054-2) instead of a QRB5165 (M0054-1), see here for the diffs: https://docs.modalai.com/m0054-versions/#m0054-1-and-m0054-2

                              If that is the case then you will have to QDL using a different build, which you can download from downloads.modalai.com, look for M0054-2 Starling QDL Image 1.7.4 2024-02-09-1.7.4-M0054-2.zip under the "All" category

                              1 Reply Last reply Reply Quote 0
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