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    Which LTE CARRIER SHOULD I ORDER FOR CANADA

    Cellular Modems
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    • Aldo Castro FreireA
      Aldo Castro Freire
      last edited by

      Hi I would like to know which LTE modem carrier should I order or a custom one would be needed ?

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      • Chad SweetC
        Chad Sweet ModalAI Team
        last edited by

        Check out the datasheet here, I assume one of the bands will be supported in Canada. Which Canadian cellular carrier are you trying to use?

        https://docs.modalai.com/lte-modem-and-usb-add-on-v2-datasheet/#radio-specification

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        • Chad SweetC
          Chad Sweet ModalAI Team
          last edited by

          This page seems to have good information: https://www.signalbooster.com/pages/what-are-4g-lte-frequencies-bands-of-telus-rogers-bell

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          • Chad SweetC
            Chad Sweet ModalAI Team
            last edited by

            VOXL-ACC-LTEH-7610 seems like it should work on each of those carriers

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            • Aldo Castro FreireA
              Aldo Castro Freire
              last edited by

              Yes, thank you I am trying to use a rogers SIM CARD, So I should order the LTE modem with the US Carrier (WP7610) right ?

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              • Aldo Castro FreireA
                Aldo Castro Freire
                last edited by

                Should I be worried that the US carrier does not cover B7 band?

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                • Aldo Castro FreireA
                  Aldo Castro Freire
                  last edited by

                  I got the modem but, i am not sure it is working. I don't get any ip

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                  • Chad SweetC
                    Chad Sweet ModalAI Team
                    last edited by

                    Have you followed the instructions? https://docs.modalai.com/lte-v2-modem-manual/

                    Also, you will need to know the APN for your carrier and set it properly. You can look at the voxl-modem source code for how to set the APN

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                    • Aldo Castro FreireA
                      Aldo Castro Freire
                      last edited by

                      Yes I followed the instructions. Yes I know the apn carrier of my provider. I used before. Also my wifi set up is on does it matter?

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                      • Aldo Castro FreireA
                        Aldo Castro Freire
                        last edited by

                        This is the apn I used: just type ltemobile.apn
                        When it ask for it in the configuration.

                        https://www.rogers.com/customer/support/article/rogers-lte-apn-settings

                        tomT 1 Reply Last reply Reply Quote 0
                        • tomT
                          tom admin @Aldo Castro Freire
                          last edited by

                          @Aldo-Castro-Freire Can you post the outputs of both systemctl status -l voxl-modem and ifconfig

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                          • Aldo Castro FreireA
                            Aldo Castro Freire
                            last edited by

                            these are the outputs:
                            5ec57739-dd9c-4970-87b5-21e26c4abafb-image.png

                            Aldo Castro FreireA 1 Reply Last reply Reply Quote 0
                            • Aldo Castro FreireA
                              Aldo Castro Freire @Aldo Castro Freire
                              last edited by

                              wait the first one changed:
                              d1249b29-2db4-4450-9ab6-d1ee188a0fc8-image.png

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                              • tomT
                                tom admin
                                last edited by

                                Have you tested this SIM card previously? With another phone perhaps to determine that it is activated correctly?

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                                • tomT
                                  tom admin
                                  last edited by tom

                                  Antoher thing to try is to disable the modem startup script using systemctl disable voxl-modem and then rebooting your voxl. After you reboot, ADB back in and run voxl-modem-start.sh. This should allow you to see the script's entire output.

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                                  • Aldo Castro FreireA
                                    Aldo Castro Freire
                                    last edited by

                                    okay that worked, one more question for the openVPN I am new to yocto linux, how do I know if the daemon was able to connect to the openVPN server, my IP still the same.

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                                    • tomT
                                      tom admin
                                      last edited by

                                      OpenVPN will usually create a new network interface, similar to tun or tun0 and should route traffic through there. If you run ifconfig you will see a list of network interfaces. You will also need to make sure that OpenVPN is starting after you have connected to the internet as it will most likely fail to connect to the VPN and not retry with default settings.

                                      Aldo Castro FreireA 1 Reply Last reply Reply Quote 0
                                      • Aldo Castro FreireA
                                        Aldo Castro Freire @tom
                                        last edited by

                                        @tom thanks apparently the openvpn version needed to be updated the default version that comes with voxl does not work for me

                                        modaltbM 1 Reply Last reply Reply Quote 0
                                        • modaltbM
                                          modaltb ModalAI Team @Aldo Castro Freire
                                          last edited by

                                          @Aldo-Castro-Freire thanks for the feedback, do you mind sharing the openVPN Client and Server versions you ended up using that worked?

                                          We've tested using server v2.4.8, voxl-vpn (v2.1.3 inside that), and OpenVPN Connect ver 3.2.2 on Adroid.

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