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    Which LTE CARRIER SHOULD I ORDER FOR CANADA

    Cellular Modems
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    • A
      Aldo Castro Freire
      last edited by 14 Jan 2021, 05:49

      Hi I would like to know which LTE modem carrier should I order or a custom one would be needed ?

      1 Reply Last reply Reply Quote 0
      • C
        Chad Sweet ModalAI Team
        last edited by 14 Jan 2021, 05:55

        Check out the datasheet here, I assume one of the bands will be supported in Canada. Which Canadian cellular carrier are you trying to use?

        https://docs.modalai.com/lte-modem-and-usb-add-on-v2-datasheet/#radio-specification

        1 Reply Last reply Reply Quote 0
        • C
          Chad Sweet ModalAI Team
          last edited by 14 Jan 2021, 05:57

          This page seems to have good information: https://www.signalbooster.com/pages/what-are-4g-lte-frequencies-bands-of-telus-rogers-bell

          1 Reply Last reply Reply Quote 0
          • C
            Chad Sweet ModalAI Team
            last edited by 14 Jan 2021, 05:58

            VOXL-ACC-LTEH-7610 seems like it should work on each of those carriers

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            • A
              Aldo Castro Freire
              last edited by 14 Jan 2021, 13:28

              Yes, thank you I am trying to use a rogers SIM CARD, So I should order the LTE modem with the US Carrier (WP7610) right ?

              1 Reply Last reply Reply Quote 0
              • A
                Aldo Castro Freire
                last edited by 14 Jan 2021, 13:32

                Should I be worried that the US carrier does not cover B7 band?

                1 Reply Last reply Reply Quote 0
                • A
                  Aldo Castro Freire
                  last edited by 22 Jan 2021, 16:57

                  I got the modem but, i am not sure it is working. I don't get any ip

                  1 Reply Last reply Reply Quote 0
                  • C
                    Chad Sweet ModalAI Team
                    last edited by 22 Jan 2021, 17:05

                    Have you followed the instructions? https://docs.modalai.com/lte-v2-modem-manual/

                    Also, you will need to know the APN for your carrier and set it properly. You can look at the voxl-modem source code for how to set the APN

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                    • A
                      Aldo Castro Freire
                      last edited by 22 Jan 2021, 17:09

                      Yes I followed the instructions. Yes I know the apn carrier of my provider. I used before. Also my wifi set up is on does it matter?

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                      • A
                        Aldo Castro Freire
                        last edited by 22 Jan 2021, 17:17

                        This is the apn I used: just type ltemobile.apn
                        When it ask for it in the configuration.

                        https://www.rogers.com/customer/support/article/rogers-lte-apn-settings

                        T 1 Reply Last reply 22 Jan 2021, 17:20 Reply Quote 0
                        • T
                          tom admin @Aldo Castro Freire
                          last edited by 22 Jan 2021, 17:20

                          @Aldo-Castro-Freire Can you post the outputs of both systemctl status -l voxl-modem and ifconfig

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                          • A
                            Aldo Castro Freire
                            last edited by 22 Jan 2021, 17:29

                            these are the outputs:
                            5ec57739-dd9c-4970-87b5-21e26c4abafb-image.png

                            A 1 Reply Last reply 22 Jan 2021, 17:32 Reply Quote 0
                            • A
                              Aldo Castro Freire @Aldo Castro Freire
                              last edited by 22 Jan 2021, 17:32

                              wait the first one changed:
                              d1249b29-2db4-4450-9ab6-d1ee188a0fc8-image.png

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                              • T
                                tom admin
                                last edited by 22 Jan 2021, 18:05

                                Have you tested this SIM card previously? With another phone perhaps to determine that it is activated correctly?

                                1 Reply Last reply Reply Quote 0
                                • T
                                  tom admin
                                  last edited by tom 22 Jan 2021, 18:19 22 Jan 2021, 18:18

                                  Antoher thing to try is to disable the modem startup script using systemctl disable voxl-modem and then rebooting your voxl. After you reboot, ADB back in and run voxl-modem-start.sh. This should allow you to see the script's entire output.

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                                  • A
                                    Aldo Castro Freire
                                    last edited by 22 Jan 2021, 18:43

                                    okay that worked, one more question for the openVPN I am new to yocto linux, how do I know if the daemon was able to connect to the openVPN server, my IP still the same.

                                    1 Reply Last reply Reply Quote 0
                                    • T
                                      tom admin
                                      last edited by 22 Jan 2021, 20:06

                                      OpenVPN will usually create a new network interface, similar to tun or tun0 and should route traffic through there. If you run ifconfig you will see a list of network interfaces. You will also need to make sure that OpenVPN is starting after you have connected to the internet as it will most likely fail to connect to the VPN and not retry with default settings.

                                      A 1 Reply Last reply 24 Jan 2021, 00:06 Reply Quote 0
                                      • A
                                        Aldo Castro Freire @tom
                                        last edited by 24 Jan 2021, 00:06

                                        @tom thanks apparently the openvpn version needed to be updated the default version that comes with voxl does not work for me

                                        M 1 Reply Last reply 24 Jan 2021, 17:10 Reply Quote 0
                                        • M
                                          modaltb ModalAI Team @Aldo Castro Freire
                                          last edited by 24 Jan 2021, 17:10

                                          @Aldo-Castro-Freire thanks for the feedback, do you mind sharing the openVPN Client and Server versions you ended up using that worked?

                                          We've tested using server v2.4.8, voxl-vpn (v2.1.3 inside that), and OpenVPN Connect ver 3.2.2 on Adroid.

                                          1 Reply Last reply Reply Quote 0
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