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    Which LTE CARRIER SHOULD I ORDER FOR CANADA

    Cellular Modems
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    • Chad SweetC
      Chad Sweet ModalAI Team
      last edited by

      Check out the datasheet here, I assume one of the bands will be supported in Canada. Which Canadian cellular carrier are you trying to use?

      https://docs.modalai.com/lte-modem-and-usb-add-on-v2-datasheet/#radio-specification

      1 Reply Last reply Reply Quote 0
      • Chad SweetC
        Chad Sweet ModalAI Team
        last edited by

        This page seems to have good information: https://www.signalbooster.com/pages/what-are-4g-lte-frequencies-bands-of-telus-rogers-bell

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        • Chad SweetC
          Chad Sweet ModalAI Team
          last edited by

          VOXL-ACC-LTEH-7610 seems like it should work on each of those carriers

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          • Aldo Castro FreireA
            Aldo Castro Freire
            last edited by

            Yes, thank you I am trying to use a rogers SIM CARD, So I should order the LTE modem with the US Carrier (WP7610) right ?

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            • Aldo Castro FreireA
              Aldo Castro Freire
              last edited by

              Should I be worried that the US carrier does not cover B7 band?

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              • Aldo Castro FreireA
                Aldo Castro Freire
                last edited by

                I got the modem but, i am not sure it is working. I don't get any ip

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                • Chad SweetC
                  Chad Sweet ModalAI Team
                  last edited by

                  Have you followed the instructions? https://docs.modalai.com/lte-v2-modem-manual/

                  Also, you will need to know the APN for your carrier and set it properly. You can look at the voxl-modem source code for how to set the APN

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                  • Aldo Castro FreireA
                    Aldo Castro Freire
                    last edited by

                    Yes I followed the instructions. Yes I know the apn carrier of my provider. I used before. Also my wifi set up is on does it matter?

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                    • Aldo Castro FreireA
                      Aldo Castro Freire
                      last edited by

                      This is the apn I used: just type ltemobile.apn
                      When it ask for it in the configuration.

                      https://www.rogers.com/customer/support/article/rogers-lte-apn-settings

                      tomT 1 Reply Last reply Reply Quote 0
                      • tomT
                        tom admin @Aldo Castro Freire
                        last edited by

                        @Aldo-Castro-Freire Can you post the outputs of both systemctl status -l voxl-modem and ifconfig

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                        • Aldo Castro FreireA
                          Aldo Castro Freire
                          last edited by

                          these are the outputs:
                          5ec57739-dd9c-4970-87b5-21e26c4abafb-image.png

                          Aldo Castro FreireA 1 Reply Last reply Reply Quote 0
                          • Aldo Castro FreireA
                            Aldo Castro Freire @Aldo Castro Freire
                            last edited by

                            wait the first one changed:
                            d1249b29-2db4-4450-9ab6-d1ee188a0fc8-image.png

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                            • tomT
                              tom admin
                              last edited by

                              Have you tested this SIM card previously? With another phone perhaps to determine that it is activated correctly?

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                              • tomT
                                tom admin
                                last edited by tom

                                Antoher thing to try is to disable the modem startup script using systemctl disable voxl-modem and then rebooting your voxl. After you reboot, ADB back in and run voxl-modem-start.sh. This should allow you to see the script's entire output.

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                                • Aldo Castro FreireA
                                  Aldo Castro Freire
                                  last edited by

                                  okay that worked, one more question for the openVPN I am new to yocto linux, how do I know if the daemon was able to connect to the openVPN server, my IP still the same.

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                                  • tomT
                                    tom admin
                                    last edited by

                                    OpenVPN will usually create a new network interface, similar to tun or tun0 and should route traffic through there. If you run ifconfig you will see a list of network interfaces. You will also need to make sure that OpenVPN is starting after you have connected to the internet as it will most likely fail to connect to the VPN and not retry with default settings.

                                    Aldo Castro FreireA 1 Reply Last reply Reply Quote 0
                                    • Aldo Castro FreireA
                                      Aldo Castro Freire @tom
                                      last edited by

                                      @tom thanks apparently the openvpn version needed to be updated the default version that comes with voxl does not work for me

                                      modaltbM 1 Reply Last reply Reply Quote 0
                                      • modaltbM
                                        modaltb ModalAI Team @Aldo Castro Freire
                                        last edited by

                                        @Aldo-Castro-Freire thanks for the feedback, do you mind sharing the openVPN Client and Server versions you ended up using that worked?

                                        We've tested using server v2.4.8, voxl-vpn (v2.1.3 inside that), and OpenVPN Connect ver 3.2.2 on Adroid.

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