Request Support: VOXL 2 Mini No USB Power / Dim LED Issue
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Hi ModalAI Support,
I am experiencing an issue with my VOXL 2 Mini.
I had the VOXL 2 Mini running from the 12 V power module and simultaneously connected to my laptop over USB-C. Everything had been working normally, but suddenly my laptop shut down. After that event, the USB-C port on the VOXL 2 Mini stopped functioning.
Current behavior:
When connected through USB-C only, the board does not power on (no LED, no ADB connection).
When powered using the 12 V adapter, I only see a dim green LED. The board does not fully boot and does not appear over USB when connected to a laptop.
It seems that either the USB-C port or part of the power/USB circuitry may have been damaged.
Could you please advise on next steps or whether this board needs repair or replacement?
Thank you,
Ashish Kumar
