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    Not able to flash using debug board

    VOXL
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    • G
      Gaurav Borade
      last edited by Gaurav Borade

      Hi, @modaltb I tried with it, but still have not succeeded 😐

      terminal logs.JPG

      Two things I want to confirm

      1. Am I using the right system image? I am using VOXL Platform Release 3-3-0 0.4.6 b downloaded from https://developer.modalai.com/asset

      2. The cable, in the video I can see the cable like below cable in video.JPG
        But I am using the cable, MicrosoftTeams-image (3).png

      Is this cable will work? or do I need the same cable shown in the video? please let me know if am doing something wrong here.

      1 Reply Last reply Reply Quote 0
      • modaltbM
        modaltb ModalAI Team
        last edited by

        Hi @Gaurav-Borade ,

        You are correct, the USB cable you have is fine and the image is also OK.

        Question: are you using an Ubuntu VM on another host machine? This is something I'm not positive about, should be OK but just not something we've tested too much.

        G 1 Reply Last reply Reply Quote 0
        • G
          Gaurav Borade @modaltb
          last edited by

          @modaltb Thank you for the confirmation on the USB cable.
          Yes, I am using Ubuntu Virtual Box. The board was communicating fine with the Virtual Box previously (Before bricked) so unbricking on that only. I will try it on another machine as well.

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          • Jae ParkJ
            Jae Park
            last edited by

            @tom Hi, I'm the op of this post (link) but thought I would ask my question here since it seems to belong here now.

            Screenshot from 2022-02-08 21-32-16.png

            I am following the Unbricking VOXL instruction. More specifically, here's what I'm doing.

            • Before anything is plugged in, I left the FASTBOOT switch on and the Debug board is already attached.
            • Plug in the (1) cable for power
            • Plug in cable (3) -- just a micro-usb
            • Wait 5 sec, turn off the FASTBOOT switch.
            • sudo fastboot devices
              And this returns nothing. I've also tried adding cable (2) right after I plug in power which didn't work (I've tried many things..)
              Please advise if I'm doing anything wrong. Thank you!

            Jae

            tomT 1 Reply Last reply Reply Quote 0
            • tomT
              tom admin @Jae Park
              last edited by

              @Jae-Park if you do a watch fastboot devices do you ever see it come up? Another thing to check, what is your output of lsusb after about 30 seconds of having the Voxl-flight powered up and plugged in to your pc?

              Also cable “2” is unrelated to this process

              Jae ParkJ 1 Reply Last reply Reply Quote 0
              • Jae ParkJ
                Jae Park @tom
                last edited by Jae Park

                Screenshot from 2022-02-10 22-13-00.png

                Here is the output from lsusb. (once before attaching the power&micro-usb and again but 30 seconds after attaching them)
                Also, I retried it again, following the exact steps I had described above, while watching on watch -n 1 fastboot devices. And, nothing had showed up.

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                • tomT
                  tom admin
                  last edited by

                  @Jae-Park Can you do the same lsusb test without the debug board attached?

                  Jae ParkJ 1 Reply Last reply Reply Quote 0
                  • Jae ParkJ
                    Jae Park @tom
                    last edited by Jae Park

                    @tom Screenshot from 2022-02-11 12-54-59.png

                    This is after attaching cable (1) and (3), in the order, and running lsusb (waited some time before running the command).

                    1 Reply Last reply Reply Quote 0
                    • tomT
                      tom admin
                      last edited by

                      @Jae-Park It appears to me as though the VOXL portion of your VOXL-Flight is in a "bricked" state that is not fixable without sending it in for inspection. Refer to this RMA page for more info: https://modalai.com/rma

                      Jae ParkJ 1 Reply Last reply Reply Quote 0
                      • Jae ParkJ
                        Jae Park @tom
                        last edited by Jae Park

                        This post is deleted!
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                        • Jae ParkJ
                          Jae Park
                          last edited by

                          @tom Would it be going in for RMA PCB or Drone? It seems like PCB is what I'd want to choose.
                          Also, if that is the case, can I ship out just the board, or would it have to be the entire drone itself? Thank you.

                          tomT 1 Reply Last reply Reply Quote 0
                          • tomT
                            tom admin @Jae Park
                            last edited by

                            @Jae-Park You should ship out the entire drone so that the team can verify that all of the components are functional, fix anything else that you may not have seen, and do a final flight test before sending back.

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