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  4. Not able to flash using debug board

Not able to flash using debug board

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  • G Offline
    G Offline
    Gaurav Borade
    Contributor
    wrote on last edited by Gaurav Borade
    #11

    Hi, @modaltb I tried with it, but still have not succeeded 😐

    terminal logs.JPG

    Two things I want to confirm

    1. Am I using the right system image? I am using VOXL Platform Release 3-3-0 0.4.6 b downloaded from https://developer.modalai.com/asset

    2. The cable, in the video I can see the cable like below cable in video.JPG
      But I am using the cable, MicrosoftTeams-image (3).png

    Is this cable will work? or do I need the same cable shown in the video? please let me know if am doing something wrong here.

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    • modaltbM Offline
      modaltbM Offline
      modaltb
      ModalAI Team
      wrote on last edited by
      #12

      Hi @Gaurav-Borade ,

      You are correct, the USB cable you have is fine and the image is also OK.

      Question: are you using an Ubuntu VM on another host machine? This is something I'm not positive about, should be OK but just not something we've tested too much.

      G 1 Reply Last reply
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      • modaltbM modaltb

        Hi @Gaurav-Borade ,

        You are correct, the USB cable you have is fine and the image is also OK.

        Question: are you using an Ubuntu VM on another host machine? This is something I'm not positive about, should be OK but just not something we've tested too much.

        G Offline
        G Offline
        Gaurav Borade
        Contributor
        wrote on last edited by
        #13

        @modaltb Thank you for the confirmation on the USB cable.
        Yes, I am using Ubuntu Virtual Box. The board was communicating fine with the Virtual Box previously (Before bricked) so unbricking on that only. I will try it on another machine as well.

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        • Jae ParkJ Offline
          Jae ParkJ Offline
          Jae Park
          wrote on last edited by
          #14

          @tom Hi, I'm the op of this post (link) but thought I would ask my question here since it seems to belong here now.

          Screenshot from 2022-02-08 21-32-16.png

          I am following the Unbricking VOXL instruction. More specifically, here's what I'm doing.

          • Before anything is plugged in, I left the FASTBOOT switch on and the Debug board is already attached.
          • Plug in the (1) cable for power
          • Plug in cable (3) -- just a micro-usb
          • Wait 5 sec, turn off the FASTBOOT switch.
          • sudo fastboot devices
            And this returns nothing. I've also tried adding cable (2) right after I plug in power which didn't work (I've tried many things..)
            Please advise if I'm doing anything wrong. Thank you!

          Jae

          tomT 1 Reply Last reply
          0
          • Jae ParkJ Jae Park

            @tom Hi, I'm the op of this post (link) but thought I would ask my question here since it seems to belong here now.

            Screenshot from 2022-02-08 21-32-16.png

            I am following the Unbricking VOXL instruction. More specifically, here's what I'm doing.

            • Before anything is plugged in, I left the FASTBOOT switch on and the Debug board is already attached.
            • Plug in the (1) cable for power
            • Plug in cable (3) -- just a micro-usb
            • Wait 5 sec, turn off the FASTBOOT switch.
            • sudo fastboot devices
              And this returns nothing. I've also tried adding cable (2) right after I plug in power which didn't work (I've tried many things..)
              Please advise if I'm doing anything wrong. Thank you!

            Jae

            tomT Offline
            tomT Offline
            tom
            admin
            wrote on last edited by
            #15

            @Jae-Park if you do a watch fastboot devices do you ever see it come up? Another thing to check, what is your output of lsusb after about 30 seconds of having the Voxl-flight powered up and plugged in to your pc?

            Also cable “2” is unrelated to this process

            Jae ParkJ 1 Reply Last reply
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            • tomT tom

              @Jae-Park if you do a watch fastboot devices do you ever see it come up? Another thing to check, what is your output of lsusb after about 30 seconds of having the Voxl-flight powered up and plugged in to your pc?

              Also cable “2” is unrelated to this process

              Jae ParkJ Offline
              Jae ParkJ Offline
              Jae Park
              wrote on last edited by Jae Park
              #16

              Screenshot from 2022-02-10 22-13-00.png

              Here is the output from lsusb. (once before attaching the power&micro-usb and again but 30 seconds after attaching them)
              Also, I retried it again, following the exact steps I had described above, while watching on watch -n 1 fastboot devices. And, nothing had showed up.

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              • tomT Offline
                tomT Offline
                tom
                admin
                wrote on last edited by
                #17

                @Jae-Park Can you do the same lsusb test without the debug board attached?

                Jae ParkJ 1 Reply Last reply
                0
                • tomT tom

                  @Jae-Park Can you do the same lsusb test without the debug board attached?

                  Jae ParkJ Offline
                  Jae ParkJ Offline
                  Jae Park
                  wrote on last edited by Jae Park
                  #18

                  @tom Screenshot from 2022-02-11 12-54-59.png

                  This is after attaching cable (1) and (3), in the order, and running lsusb (waited some time before running the command).

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                  • tomT Offline
                    tomT Offline
                    tom
                    admin
                    wrote on last edited by
                    #19

                    @Jae-Park It appears to me as though the VOXL portion of your VOXL-Flight is in a "bricked" state that is not fixable without sending it in for inspection. Refer to this RMA page for more info: https://modalai.com/rma

                    Jae ParkJ 1 Reply Last reply
                    0
                    • tomT tom

                      @Jae-Park It appears to me as though the VOXL portion of your VOXL-Flight is in a "bricked" state that is not fixable without sending it in for inspection. Refer to this RMA page for more info: https://modalai.com/rma

                      Jae ParkJ Offline
                      Jae ParkJ Offline
                      Jae Park
                      wrote on last edited by Jae Park
                      #20
                      This post is deleted!
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                      • Jae ParkJ Offline
                        Jae ParkJ Offline
                        Jae Park
                        wrote on last edited by
                        #21

                        @tom Would it be going in for RMA PCB or Drone? It seems like PCB is what I'd want to choose.
                        Also, if that is the case, can I ship out just the board, or would it have to be the entire drone itself? Thank you.

                        tomT 1 Reply Last reply
                        0
                        • Jae ParkJ Jae Park

                          @tom Would it be going in for RMA PCB or Drone? It seems like PCB is what I'd want to choose.
                          Also, if that is the case, can I ship out just the board, or would it have to be the entire drone itself? Thank you.

                          tomT Offline
                          tomT Offline
                          tom
                          admin
                          wrote on last edited by
                          #22

                          @Jae-Park You should ship out the entire drone so that the team can verify that all of the components are functional, fix anything else that you may not have seen, and do a final flight test before sending back.

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