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  4. Not able to flash using debug board

Not able to flash using debug board

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  • J Offline
    J Offline
    james.wadsworth
    wrote on last edited by
    #7

    I am having the exact same problem but, running Ubuntu 18.04. My usb expansion board has EMERG boot.

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    • J jonathan

      Any update on this? I've tried the same process as @Gaurav-Borade, including the instructions here:

      Link Preview Image
      Page not found

      ModalAI technical documentation for VOXL and VOXL 2 Companion Computers for PX4 and ArduPilot Obstacle Avoidance and GPS-denied navigation, assembled in the USA

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      ModalAI Technical Docs (docs.modalai.com)

      and I also see nothing listed under sudo fastboot devices.

      Using the usb-expander-and-debug-user-guide I'm able to start a screen to /dev/ttyUSB0, but I can't get adb shell to work after the screen is started.

      I'm on Ubuntu Linux 18.04, I'll switch to another Ubuntu 18.04 machine and re-run the debricking procedure to see if anything changes.

      G Offline
      G Offline
      Gaurav Borade
      Contributor
      wrote on last edited by
      #8

      Hi Team, if anyone have the video link, please share so we can try to unbrick it.

      modaltbM 1 Reply Last reply
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      • G Gaurav Borade

        Hi Team, if anyone have the video link, please share so we can try to unbrick it.

        modaltbM Offline
        modaltbM Offline
        modaltb
        ModalAI Team
        wrote on last edited by
        #9

        @Gaurav-Borade not sure why it didn't make it to youtube yet, but here's a link for now: https://drive.google.com/file/d/1lPK5ypVNkRDaCLJSWZa_J7Cx84tZ2Q_G/view?usp=sharing

        G 1 Reply Last reply
        0
        • modaltbM modaltb

          @Gaurav-Borade not sure why it didn't make it to youtube yet, but here's a link for now: https://drive.google.com/file/d/1lPK5ypVNkRDaCLJSWZa_J7Cx84tZ2Q_G/view?usp=sharing

          G Offline
          G Offline
          Gaurav Borade
          Contributor
          wrote on last edited by
          #10

          @modaltb Thank you for this

          1 Reply Last reply
          0
          • G Offline
            G Offline
            Gaurav Borade
            Contributor
            wrote on last edited by Gaurav Borade
            #11

            Hi, @modaltb I tried with it, but still have not succeeded 😐

            terminal logs.JPG

            Two things I want to confirm

            1. Am I using the right system image? I am using VOXL Platform Release 3-3-0 0.4.6 b downloaded from https://developer.modalai.com/asset

            2. The cable, in the video I can see the cable like below cable in video.JPG
              But I am using the cable, MicrosoftTeams-image (3).png

            Is this cable will work? or do I need the same cable shown in the video? please let me know if am doing something wrong here.

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            • modaltbM Offline
              modaltbM Offline
              modaltb
              ModalAI Team
              wrote on last edited by
              #12

              Hi @Gaurav-Borade ,

              You are correct, the USB cable you have is fine and the image is also OK.

              Question: are you using an Ubuntu VM on another host machine? This is something I'm not positive about, should be OK but just not something we've tested too much.

              G 1 Reply Last reply
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              • modaltbM modaltb

                Hi @Gaurav-Borade ,

                You are correct, the USB cable you have is fine and the image is also OK.

                Question: are you using an Ubuntu VM on another host machine? This is something I'm not positive about, should be OK but just not something we've tested too much.

                G Offline
                G Offline
                Gaurav Borade
                Contributor
                wrote on last edited by
                #13

                @modaltb Thank you for the confirmation on the USB cable.
                Yes, I am using Ubuntu Virtual Box. The board was communicating fine with the Virtual Box previously (Before bricked) so unbricking on that only. I will try it on another machine as well.

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                • Jae ParkJ Offline
                  Jae ParkJ Offline
                  Jae Park
                  wrote on last edited by
                  #14

                  @tom Hi, I'm the op of this post (link) but thought I would ask my question here since it seems to belong here now.

                  Screenshot from 2022-02-08 21-32-16.png

                  I am following the Unbricking VOXL instruction. More specifically, here's what I'm doing.

                  • Before anything is plugged in, I left the FASTBOOT switch on and the Debug board is already attached.
                  • Plug in the (1) cable for power
                  • Plug in cable (3) -- just a micro-usb
                  • Wait 5 sec, turn off the FASTBOOT switch.
                  • sudo fastboot devices
                    And this returns nothing. I've also tried adding cable (2) right after I plug in power which didn't work (I've tried many things..)
                    Please advise if I'm doing anything wrong. Thank you!

                  Jae

                  tomT 1 Reply Last reply
                  0
                  • Jae ParkJ Jae Park

                    @tom Hi, I'm the op of this post (link) but thought I would ask my question here since it seems to belong here now.

                    Screenshot from 2022-02-08 21-32-16.png

                    I am following the Unbricking VOXL instruction. More specifically, here's what I'm doing.

                    • Before anything is plugged in, I left the FASTBOOT switch on and the Debug board is already attached.
                    • Plug in the (1) cable for power
                    • Plug in cable (3) -- just a micro-usb
                    • Wait 5 sec, turn off the FASTBOOT switch.
                    • sudo fastboot devices
                      And this returns nothing. I've also tried adding cable (2) right after I plug in power which didn't work (I've tried many things..)
                      Please advise if I'm doing anything wrong. Thank you!

                    Jae

                    tomT Offline
                    tomT Offline
                    tom
                    admin
                    wrote on last edited by
                    #15

                    @Jae-Park if you do a watch fastboot devices do you ever see it come up? Another thing to check, what is your output of lsusb after about 30 seconds of having the Voxl-flight powered up and plugged in to your pc?

                    Also cable “2” is unrelated to this process

                    Jae ParkJ 1 Reply Last reply
                    0
                    • tomT tom

                      @Jae-Park if you do a watch fastboot devices do you ever see it come up? Another thing to check, what is your output of lsusb after about 30 seconds of having the Voxl-flight powered up and plugged in to your pc?

                      Also cable “2” is unrelated to this process

                      Jae ParkJ Offline
                      Jae ParkJ Offline
                      Jae Park
                      wrote on last edited by Jae Park
                      #16

                      Screenshot from 2022-02-10 22-13-00.png

                      Here is the output from lsusb. (once before attaching the power&micro-usb and again but 30 seconds after attaching them)
                      Also, I retried it again, following the exact steps I had described above, while watching on watch -n 1 fastboot devices. And, nothing had showed up.

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                      • tomT Offline
                        tomT Offline
                        tom
                        admin
                        wrote on last edited by
                        #17

                        @Jae-Park Can you do the same lsusb test without the debug board attached?

                        Jae ParkJ 1 Reply Last reply
                        0
                        • tomT tom

                          @Jae-Park Can you do the same lsusb test without the debug board attached?

                          Jae ParkJ Offline
                          Jae ParkJ Offline
                          Jae Park
                          wrote on last edited by Jae Park
                          #18

                          @tom Screenshot from 2022-02-11 12-54-59.png

                          This is after attaching cable (1) and (3), in the order, and running lsusb (waited some time before running the command).

                          1 Reply Last reply
                          0
                          • tomT Offline
                            tomT Offline
                            tom
                            admin
                            wrote on last edited by
                            #19

                            @Jae-Park It appears to me as though the VOXL portion of your VOXL-Flight is in a "bricked" state that is not fixable without sending it in for inspection. Refer to this RMA page for more info: https://modalai.com/rma

                            Jae ParkJ 1 Reply Last reply
                            0
                            • tomT tom

                              @Jae-Park It appears to me as though the VOXL portion of your VOXL-Flight is in a "bricked" state that is not fixable without sending it in for inspection. Refer to this RMA page for more info: https://modalai.com/rma

                              Jae ParkJ Offline
                              Jae ParkJ Offline
                              Jae Park
                              wrote on last edited by Jae Park
                              #20
                              This post is deleted!
                              1 Reply Last reply
                              0
                              • Jae ParkJ Offline
                                Jae ParkJ Offline
                                Jae Park
                                wrote on last edited by
                                #21

                                @tom Would it be going in for RMA PCB or Drone? It seems like PCB is what I'd want to choose.
                                Also, if that is the case, can I ship out just the board, or would it have to be the entire drone itself? Thank you.

                                tomT 1 Reply Last reply
                                0
                                • Jae ParkJ Jae Park

                                  @tom Would it be going in for RMA PCB or Drone? It seems like PCB is what I'd want to choose.
                                  Also, if that is the case, can I ship out just the board, or would it have to be the entire drone itself? Thank you.

                                  tomT Offline
                                  tomT Offline
                                  tom
                                  admin
                                  wrote on last edited by
                                  #22

                                  @Jae-Park You should ship out the entire drone so that the team can verify that all of the components are functional, fix anything else that you may not have seen, and do a final flight test before sending back.

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