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    Not able to flash using debug board

    VOXL
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    • modaltbM
      modaltb ModalAI Team @Gaurav Borade
      last edited by

      @Gaurav-Borade not sure why it didn't make it to youtube yet, but here's a link for now: https://drive.google.com/file/d/1lPK5ypVNkRDaCLJSWZa_J7Cx84tZ2Q_G/view?usp=sharing

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      • G
        Gaurav Borade @modaltb
        last edited by

        @modaltb Thank you for this

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        • G
          Gaurav Borade
          last edited by Gaurav Borade

          Hi, @modaltb I tried with it, but still have not succeeded 😐

          terminal logs.JPG

          Two things I want to confirm

          1. Am I using the right system image? I am using VOXL Platform Release 3-3-0 0.4.6 b downloaded from https://developer.modalai.com/asset

          2. The cable, in the video I can see the cable like below cable in video.JPG
            But I am using the cable, MicrosoftTeams-image (3).png

          Is this cable will work? or do I need the same cable shown in the video? please let me know if am doing something wrong here.

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          • modaltbM
            modaltb ModalAI Team
            last edited by

            Hi @Gaurav-Borade ,

            You are correct, the USB cable you have is fine and the image is also OK.

            Question: are you using an Ubuntu VM on another host machine? This is something I'm not positive about, should be OK but just not something we've tested too much.

            G 1 Reply Last reply Reply Quote 0
            • G
              Gaurav Borade @modaltb
              last edited by

              @modaltb Thank you for the confirmation on the USB cable.
              Yes, I am using Ubuntu Virtual Box. The board was communicating fine with the Virtual Box previously (Before bricked) so unbricking on that only. I will try it on another machine as well.

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              • Jae ParkJ
                Jae Park
                last edited by

                @tom Hi, I'm the op of this post (link) but thought I would ask my question here since it seems to belong here now.

                Screenshot from 2022-02-08 21-32-16.png

                I am following the Unbricking VOXL instruction. More specifically, here's what I'm doing.

                • Before anything is plugged in, I left the FASTBOOT switch on and the Debug board is already attached.
                • Plug in the (1) cable for power
                • Plug in cable (3) -- just a micro-usb
                • Wait 5 sec, turn off the FASTBOOT switch.
                • sudo fastboot devices
                  And this returns nothing. I've also tried adding cable (2) right after I plug in power which didn't work (I've tried many things..)
                  Please advise if I'm doing anything wrong. Thank you!

                Jae

                tomT 1 Reply Last reply Reply Quote 0
                • tomT
                  tom admin @Jae Park
                  last edited by

                  @Jae-Park if you do a watch fastboot devices do you ever see it come up? Another thing to check, what is your output of lsusb after about 30 seconds of having the Voxl-flight powered up and plugged in to your pc?

                  Also cable “2” is unrelated to this process

                  Jae ParkJ 1 Reply Last reply Reply Quote 0
                  • Jae ParkJ
                    Jae Park @tom
                    last edited by Jae Park

                    Screenshot from 2022-02-10 22-13-00.png

                    Here is the output from lsusb. (once before attaching the power&micro-usb and again but 30 seconds after attaching them)
                    Also, I retried it again, following the exact steps I had described above, while watching on watch -n 1 fastboot devices. And, nothing had showed up.

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                    • tomT
                      tom admin
                      last edited by

                      @Jae-Park Can you do the same lsusb test without the debug board attached?

                      Jae ParkJ 1 Reply Last reply Reply Quote 0
                      • Jae ParkJ
                        Jae Park @tom
                        last edited by Jae Park

                        @tom Screenshot from 2022-02-11 12-54-59.png

                        This is after attaching cable (1) and (3), in the order, and running lsusb (waited some time before running the command).

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                        • tomT
                          tom admin
                          last edited by

                          @Jae-Park It appears to me as though the VOXL portion of your VOXL-Flight is in a "bricked" state that is not fixable without sending it in for inspection. Refer to this RMA page for more info: https://modalai.com/rma

                          Jae ParkJ 1 Reply Last reply Reply Quote 0
                          • Jae ParkJ
                            Jae Park @tom
                            last edited by Jae Park

                            This post is deleted!
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                            • Jae ParkJ
                              Jae Park
                              last edited by

                              @tom Would it be going in for RMA PCB or Drone? It seems like PCB is what I'd want to choose.
                              Also, if that is the case, can I ship out just the board, or would it have to be the entire drone itself? Thank you.

                              tomT 1 Reply Last reply Reply Quote 0
                              • tomT
                                tom admin @Jae Park
                                last edited by

                                @Jae-Park You should ship out the entire drone so that the team can verify that all of the components are functional, fix anything else that you may not have seen, and do a final flight test before sending back.

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