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  4. VOXL-2 Drone M0054-2 Boot Issue After C26 Camera Update

VOXL-2 Drone M0054-2 Boot Issue After C26 Camera Update

Scheduled Pinned Locked Moved Starling & Starling 2
voxl2starling2
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  • tomT tom

    @antenna-eng When the switch is set to OFF and the board is powered and plugged in to your machine, what do you see with lsusb?

    A Offline
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    antenna-eng
    wrote on last edited by
    #6

    @tom Is the VOXL2 board is malfunctioning? Is there any other way to test the board?

    tomT 1 Reply Last reply
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    • A antenna-eng

      @tom Is the VOXL2 board is malfunctioning? Is there any other way to test the board?

      tomT Offline
      tomT Offline
      tom
      admin
      wrote on last edited by
      #7

      @antenna-eng Are you running linux natively on your machine or are you using a VM?

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      • tomT tom

        @antenna-eng Are you running linux natively on your machine or are you using a VM?

        A Offline
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        antenna-eng
        wrote on last edited by
        #8

        @tom I'm using WSL Ubuntu to connect to it. It was working well previously.

        tomT VinnyV 2 Replies Last reply
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        • A antenna-eng

          @tom I'm using WSL Ubuntu to connect to it. It was working well previously.

          tomT Offline
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          tom
          admin
          wrote on last edited by
          #9

          @antenna-eng It's possible that the board is booting into a mode that WSL doesn't recognize. I haven't used WSL myself, I would recommend booting a linux machine or dual booting your machine if possible.

          Does the windows device manager recognize it at all? It may be enumerating as a different device type depending on the state of the board

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          • A antenna-eng

            @tom I'm using WSL Ubuntu to connect to it. It was working well previously.

            VinnyV Offline
            VinnyV Offline
            Vinny
            ModalAI Team
            wrote on last edited by
            #10

            Hi @antenna-eng
            I've tried WSL for years internally with no luck.. it just does not work!!
            It's worth buying a $300 Ubuntu laptop and know your issues may all be solved!!! I just searched AMZN and found some for less than $250!!!

            VinnyV A 3 Replies Last reply
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            • VinnyV Vinny

              Hi @antenna-eng
              I've tried WSL for years internally with no luck.. it just does not work!!
              It's worth buying a $300 Ubuntu laptop and know your issues may all be solved!!! I just searched AMZN and found some for less than $250!!!

              VinnyV Offline
              VinnyV Offline
              Vinny
              ModalAI Team
              wrote on last edited by
              #11

              @antenna-eng 17c7725c-359e-4e0d-a25f-4e693524da7d-image.png

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              • VinnyV Vinny

                Hi @antenna-eng
                I've tried WSL for years internally with no luck.. it just does not work!!
                It's worth buying a $300 Ubuntu laptop and know your issues may all be solved!!! I just searched AMZN and found some for less than $250!!!

                A Offline
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                antenna-eng
                wrote on last edited by
                #12

                @Vinny I also have other Linux systems (Ubuntu, Redhat, etc) that I can use. We were using WSL to connect to it and it was working fine. We can try some other systems to rule out that issue.

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                • VinnyV Vinny

                  Hi @antenna-eng
                  I've tried WSL for years internally with no luck.. it just does not work!!
                  It's worth buying a $300 Ubuntu laptop and know your issues may all be solved!!! I just searched AMZN and found some for less than $250!!!

                  A Offline
                  A Offline
                  antenna-eng
                  wrote on last edited by
                  #13

                  @Vinny I was reminded after my post that our team did try the system on Ubuntu. Just to check, one of my team members just tried it on a Ubuntu system we have and it doesn't show up as a USB device. What do you think we should do?

                  VinnyV tomT 2 Replies Last reply
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                  • A antenna-eng

                    @Vinny I was reminded after my post that our team did try the system on Ubuntu. Just to check, one of my team members just tried it on a Ubuntu system we have and it doesn't show up as a USB device. What do you think we should do?

                    VinnyV Offline
                    VinnyV Offline
                    Vinny
                    ModalAI Team
                    wrote on last edited by
                    #14

                    Hi @antenna-eng ,
                    @tom has you covered, I was just expressing my experiences with WSL in the hopes it helped.
                    Thanks!

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                    • A antenna-eng

                      @Vinny I was reminded after my post that our team did try the system on Ubuntu. Just to check, one of my team members just tried it on a Ubuntu system we have and it doesn't show up as a USB device. What do you think we should do?

                      tomT Offline
                      tomT Offline
                      tom
                      admin
                      wrote on last edited by
                      #15

                      @antenna-eng What do you see with lsusb?

                      A 1 Reply Last reply
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                      • tomT tom

                        @antenna-eng What do you see with lsusb?

                        A Offline
                        A Offline
                        antenna-eng
                        wrote on last edited by
                        #16

                        @tom
                        The VOXL board isn't appearing when connected. I'm just seeing the system USB bus devices and things like the mouse/keyboard. Below is the output of lsusb

                        drone@ubuntu:~$ lsusb
                        Bus 002 Device 002: ID 2109:0822 VIA Labs, Inc. USB3.1 Hub
                        Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
                        Bus 001 Device 005: ID 0bda:c811 Realtek Semiconductor Corp. 802.11ac NIC
                        Bus 001 Device 004: ID 046d:c31c Logitech, Inc. Keyboard K120
                        Bus 001 Device 003: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
                        Bus 001 Device 002: ID 2109:2822 VIA Labs, Inc. USB2.0 Hub
                        Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

                        tomT 1 Reply Last reply
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                        • A antenna-eng

                          @tom
                          The VOXL board isn't appearing when connected. I'm just seeing the system USB bus devices and things like the mouse/keyboard. Below is the output of lsusb

                          drone@ubuntu:~$ lsusb
                          Bus 002 Device 002: ID 2109:0822 VIA Labs, Inc. USB3.1 Hub
                          Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
                          Bus 001 Device 005: ID 0bda:c811 Realtek Semiconductor Corp. 802.11ac NIC
                          Bus 001 Device 004: ID 046d:c31c Logitech, Inc. Keyboard K120
                          Bus 001 Device 003: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
                          Bus 001 Device 002: ID 2109:2822 VIA Labs, Inc. USB2.0 Hub
                          Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

                          tomT Offline
                          tomT Offline
                          tom
                          admin
                          wrote on last edited by
                          #17

                          @antenna-eng Can you run sudo dmesg -wH and then plug in the board to your machine and see if it's enumerating?

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                          • tomT tom

                            @antenna-eng Can you run sudo dmesg -wH and then plug in the board to your machine and see if it's enumerating?

                            A Offline
                            A Offline
                            antenna-eng
                            wrote on last edited by
                            #18

                            @tom Using the dmesg -wH command you provided, I can't see the device enumerating after plugging it in. I also tried different USB cables just to check. Still no change.

                            tomT 1 Reply Last reply
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                            • A antenna-eng

                              @tom Using the dmesg -wH command you provided, I can't see the device enumerating after plugging it in. I also tried different USB cables just to check. Still no change.

                              tomT Offline
                              tomT Offline
                              tom
                              admin
                              wrote on last edited by
                              #19

                              @antenna-eng How are you powering the board?

                              A 1 Reply Last reply
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                              • tomT tom

                                @antenna-eng How are you powering the board?

                                A Offline
                                A Offline
                                antenna-eng
                                wrote on last edited by
                                #20

                                @tom I connected it to the battery. I made sure the battery was charged.

                                tomT 1 Reply Last reply
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                                • A antenna-eng

                                  @tom I connected it to the battery. I made sure the battery was charged.

                                  tomT Offline
                                  tomT Offline
                                  tom
                                  admin
                                  wrote on last edited by
                                  #21

                                  @antenna-eng What hardware do you have connected to the VOXL 2 board? Cameras etc.

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