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  4. VOXL-2 Drone M0054-2 Boot Issue After C26 Camera Update

VOXL-2 Drone M0054-2 Boot Issue After C26 Camera Update

Scheduled Pinned Locked Moved Starling & Starling 2
voxl2starling2
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  • A Offline
    A Offline
    antenna-eng
    wrote on last edited by
    #3

    Hi Tom,

    I did try removing all of the cameras. Still had the same result. After removing the cameras, I next removed the Wifi board to see if that was causing an issue. Also had the same result. At that point, the only board connected to the VOXL 2 was the power board.

    tomT 1 Reply Last reply
    0
    • A antenna-eng

      Hi Tom,

      I did try removing all of the cameras. Still had the same result. After removing the cameras, I next removed the Wifi board to see if that was causing an issue. Also had the same result. At that point, the only board connected to the VOXL 2 was the power board.

      tomT Offline
      tomT Offline
      tom
      admin
      wrote on last edited by
      #4

      @antenna-eng When the switch is set to OFF and the board is powered and plugged in to your machine, what do you see with lsusb?

      A 2 Replies Last reply
      0
      • tomT tom

        @antenna-eng When the switch is set to OFF and the board is powered and plugged in to your machine, what do you see with lsusb?

        A Offline
        A Offline
        antenna-eng
        wrote on last edited by
        #5

        @tom I ran lsusb before connecting and after to see the change. Only the normal system USB devices are appearing.

        1 Reply Last reply
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        • tomT tom

          @antenna-eng When the switch is set to OFF and the board is powered and plugged in to your machine, what do you see with lsusb?

          A Offline
          A Offline
          antenna-eng
          wrote on last edited by
          #6

          @tom Is the VOXL2 board is malfunctioning? Is there any other way to test the board?

          tomT 1 Reply Last reply
          0
          • A antenna-eng

            @tom Is the VOXL2 board is malfunctioning? Is there any other way to test the board?

            tomT Offline
            tomT Offline
            tom
            admin
            wrote on last edited by
            #7

            @antenna-eng Are you running linux natively on your machine or are you using a VM?

            A 1 Reply Last reply
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            • tomT tom

              @antenna-eng Are you running linux natively on your machine or are you using a VM?

              A Offline
              A Offline
              antenna-eng
              wrote on last edited by
              #8

              @tom I'm using WSL Ubuntu to connect to it. It was working well previously.

              tomT VinnyV 2 Replies Last reply
              0
              • A antenna-eng

                @tom I'm using WSL Ubuntu to connect to it. It was working well previously.

                tomT Offline
                tomT Offline
                tom
                admin
                wrote on last edited by
                #9

                @antenna-eng It's possible that the board is booting into a mode that WSL doesn't recognize. I haven't used WSL myself, I would recommend booting a linux machine or dual booting your machine if possible.

                Does the windows device manager recognize it at all? It may be enumerating as a different device type depending on the state of the board

                1 Reply Last reply
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                • A antenna-eng

                  @tom I'm using WSL Ubuntu to connect to it. It was working well previously.

                  VinnyV Offline
                  VinnyV Offline
                  Vinny
                  ModalAI Team
                  wrote on last edited by
                  #10

                  Hi @antenna-eng
                  I've tried WSL for years internally with no luck.. it just does not work!!
                  It's worth buying a $300 Ubuntu laptop and know your issues may all be solved!!! I just searched AMZN and found some for less than $250!!!

                  VinnyV A 3 Replies Last reply
                  0
                  • VinnyV Vinny

                    Hi @antenna-eng
                    I've tried WSL for years internally with no luck.. it just does not work!!
                    It's worth buying a $300 Ubuntu laptop and know your issues may all be solved!!! I just searched AMZN and found some for less than $250!!!

                    VinnyV Offline
                    VinnyV Offline
                    Vinny
                    ModalAI Team
                    wrote on last edited by
                    #11

                    @antenna-eng 17c7725c-359e-4e0d-a25f-4e693524da7d-image.png

                    1 Reply Last reply
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                    • VinnyV Vinny

                      Hi @antenna-eng
                      I've tried WSL for years internally with no luck.. it just does not work!!
                      It's worth buying a $300 Ubuntu laptop and know your issues may all be solved!!! I just searched AMZN and found some for less than $250!!!

                      A Offline
                      A Offline
                      antenna-eng
                      wrote on last edited by
                      #12

                      @Vinny I also have other Linux systems (Ubuntu, Redhat, etc) that I can use. We were using WSL to connect to it and it was working fine. We can try some other systems to rule out that issue.

                      1 Reply Last reply
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                      • VinnyV Vinny

                        Hi @antenna-eng
                        I've tried WSL for years internally with no luck.. it just does not work!!
                        It's worth buying a $300 Ubuntu laptop and know your issues may all be solved!!! I just searched AMZN and found some for less than $250!!!

                        A Offline
                        A Offline
                        antenna-eng
                        wrote on last edited by
                        #13

                        @Vinny I was reminded after my post that our team did try the system on Ubuntu. Just to check, one of my team members just tried it on a Ubuntu system we have and it doesn't show up as a USB device. What do you think we should do?

                        VinnyV tomT 2 Replies Last reply
                        0
                        • A antenna-eng

                          @Vinny I was reminded after my post that our team did try the system on Ubuntu. Just to check, one of my team members just tried it on a Ubuntu system we have and it doesn't show up as a USB device. What do you think we should do?

                          VinnyV Offline
                          VinnyV Offline
                          Vinny
                          ModalAI Team
                          wrote on last edited by
                          #14

                          Hi @antenna-eng ,
                          @tom has you covered, I was just expressing my experiences with WSL in the hopes it helped.
                          Thanks!

                          1 Reply Last reply
                          0
                          • A antenna-eng

                            @Vinny I was reminded after my post that our team did try the system on Ubuntu. Just to check, one of my team members just tried it on a Ubuntu system we have and it doesn't show up as a USB device. What do you think we should do?

                            tomT Offline
                            tomT Offline
                            tom
                            admin
                            wrote on last edited by
                            #15

                            @antenna-eng What do you see with lsusb?

                            A 1 Reply Last reply
                            0
                            • tomT tom

                              @antenna-eng What do you see with lsusb?

                              A Offline
                              A Offline
                              antenna-eng
                              wrote on last edited by
                              #16

                              @tom
                              The VOXL board isn't appearing when connected. I'm just seeing the system USB bus devices and things like the mouse/keyboard. Below is the output of lsusb

                              drone@ubuntu:~$ lsusb
                              Bus 002 Device 002: ID 2109:0822 VIA Labs, Inc. USB3.1 Hub
                              Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
                              Bus 001 Device 005: ID 0bda:c811 Realtek Semiconductor Corp. 802.11ac NIC
                              Bus 001 Device 004: ID 046d:c31c Logitech, Inc. Keyboard K120
                              Bus 001 Device 003: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
                              Bus 001 Device 002: ID 2109:2822 VIA Labs, Inc. USB2.0 Hub
                              Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

                              tomT 1 Reply Last reply
                              0
                              • A antenna-eng

                                @tom
                                The VOXL board isn't appearing when connected. I'm just seeing the system USB bus devices and things like the mouse/keyboard. Below is the output of lsusb

                                drone@ubuntu:~$ lsusb
                                Bus 002 Device 002: ID 2109:0822 VIA Labs, Inc. USB3.1 Hub
                                Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
                                Bus 001 Device 005: ID 0bda:c811 Realtek Semiconductor Corp. 802.11ac NIC
                                Bus 001 Device 004: ID 046d:c31c Logitech, Inc. Keyboard K120
                                Bus 001 Device 003: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
                                Bus 001 Device 002: ID 2109:2822 VIA Labs, Inc. USB2.0 Hub
                                Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

                                tomT Offline
                                tomT Offline
                                tom
                                admin
                                wrote on last edited by
                                #17

                                @antenna-eng Can you run sudo dmesg -wH and then plug in the board to your machine and see if it's enumerating?

                                A 1 Reply Last reply
                                0
                                • tomT tom

                                  @antenna-eng Can you run sudo dmesg -wH and then plug in the board to your machine and see if it's enumerating?

                                  A Offline
                                  A Offline
                                  antenna-eng
                                  wrote on last edited by
                                  #18

                                  @tom Using the dmesg -wH command you provided, I can't see the device enumerating after plugging it in. I also tried different USB cables just to check. Still no change.

                                  tomT 1 Reply Last reply
                                  0
                                  • A antenna-eng

                                    @tom Using the dmesg -wH command you provided, I can't see the device enumerating after plugging it in. I also tried different USB cables just to check. Still no change.

                                    tomT Offline
                                    tomT Offline
                                    tom
                                    admin
                                    wrote on last edited by
                                    #19

                                    @antenna-eng How are you powering the board?

                                    A 1 Reply Last reply
                                    0
                                    • tomT tom

                                      @antenna-eng How are you powering the board?

                                      A Offline
                                      A Offline
                                      antenna-eng
                                      wrote on last edited by
                                      #20

                                      @tom I connected it to the battery. I made sure the battery was charged.

                                      tomT 1 Reply Last reply
                                      0
                                      • A antenna-eng

                                        @tom I connected it to the battery. I made sure the battery was charged.

                                        tomT Offline
                                        tomT Offline
                                        tom
                                        admin
                                        wrote on last edited by
                                        #21

                                        @antenna-eng What hardware do you have connected to the VOXL 2 board? Cameras etc.

                                        1 Reply Last reply
                                        0

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