@Zachary-Lowell-0
Additionally, when I push the left stick on the controller up or down, it stays in that position after I release it, instead of returning to the center. Is this by design? It behaves differently from the right stick, which returns to the center automatically.

@ijones2 This is great news! It looks like everything is functioning as expected so no need to go through the unbricking process at this point.

It does appear that there is a fairly old SDK loaded on there so I would recommend flashing the latest SDK (1.3.3) from downloads.modalai.com under "VOXL 2 Platform Releases"

Just follow the instructions here to do so: https://docs.modalai.com/flash-system-image/#flashing-a-voxl-sdk-release