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Sentinel 5G voxl-modem-start.sh error

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  • Chad SweetC Chad Sweet

    The maintainer is out on vacation. hopefully he can respond tomorrow.

    One other thought, are there other networks configured in ifconfig that could be colliding? wifi for instance?

    J Offline
    J Offline
    JustinDev23
    Contributor
    wrote on last edited by
    #6

    @Chad-Sweet i made sure there were no conflicts.

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    • tomT Offline
      tomT Offline
      tom
      admin
      wrote on last edited by
      #7
      This post is deleted!
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      • tomT Offline
        tomT Offline
        tom
        admin
        wrote on last edited by
        #8

        @JustinDev23 What do you see with quectel-CM -s vzwinternet? Do you get the same result?

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        • tomT tom

          @JustinDev23 What do you see with quectel-CM -s vzwinternet? Do you get the same result?

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          JustinDev23
          Contributor
          wrote on last edited by
          #9

          @tom correct same result,

          [03-13_22:36:25:808] Quectel_QConnectManager_Linux_V1.6.0.24
          [03-13_22:36:25:811] Find /sys/bus/usb/devices/2-1.1 idVendor=0x2c7c idProduct=0x800, bus=0x002, dev=0x003
          [03-13_22:36:25:812] Auto find qmichannel = /dev/cdc-wdm0
          [03-13_22:36:25:812] Auto find usbnet_adapter = wwan0
          [03-13_22:36:25:812] netcard driver = qmi_wwan, driver version = 22-Aug-2005
          [03-13_22:36:25:812] Modem works in QMI mode
          [03-13_22:36:25:836] cdc_wdm_fd = 7
          [03-13_22:36:25:926] Get clientWDS = 15
          [03-13_22:36:25:958] Get clientDMS = 1
          [03-13_22:36:25:989] Get clientNAS = 4
          [03-13_22:36:26:022] Get clientUIM = 1
          [03-13_22:36:26:053] Get clientWDA = 1
          [03-13_22:36:26:086] requestBaseBandVersion RM502QAEAAR11A04M4G
          [03-13_22:36:26:214] requestGetSIMStatus SIMStatus: SIM_READY
          [03-13_22:36:26:214] requestSetProfile[1] vzwnetwork///0
          [03-13_22:36:26:278] requestGetProfile[1] vzwnetwork///0
          [03-13_22:36:26:310] requestRegistrationState2 MCC: 310, MNC: 260, PS: Detached, DataCap: UNKNOW
          [03-13_22:36:26:342] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
          [03-13_22:36:26:342] ifconfig wwan0 0.0.0.0
          [03-13_22:36:26:370] ifconfig wwan0 down

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          • tomT Offline
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            tom
            admin
            wrote on last edited by
            #10

            @JustinDev23 Okay thanks, In the past I know Verizon didn't support this Quectel modem, I was following this thread to see if there was a resolution but it seems like there is some conflicting information: https://forums.quectel.com/t/rm502q-ae-is-not-supported-by-verizon/11882/7

            Do you have any other SIM cards you can use? We use Google Fi for our internal use as it is quite easy to get a bunch of SIMs on data only contracts with them (it uses the T-Mobile mobile network)

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            • tomT tom

              @JustinDev23 Okay thanks, In the past I know Verizon didn't support this Quectel modem, I was following this thread to see if there was a resolution but it seems like there is some conflicting information: https://forums.quectel.com/t/rm502q-ae-is-not-supported-by-verizon/11882/7

              Do you have any other SIM cards you can use? We use Google Fi for our internal use as it is quite easy to get a bunch of SIMs on data only contracts with them (it uses the T-Mobile mobile network)

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              J Offline
              JustinDev23
              Contributor
              wrote on last edited by
              #11

              @tom , this was what was provided to me, but we did see the same issue with a Private Celona 5G network. AT Commands showed it had registered and still didn't provide data connection.

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              • tomT Offline
                tomT Offline
                tom
                admin
                wrote on last edited by
                #12

                @JustinDev23 What VOXL SDK do you have loaded for reference? If you could post the output of voxl-version

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                • tomT tom

                  @JustinDev23 What VOXL SDK do you have loaded for reference? If you could post the output of voxl-version

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                  JustinDev23
                  Contributor
                  wrote on last edited by
                  #13

                  @tom
                  voxl2:/$ voxl-version

                  system-image: 1.4.1-M0054-14.1a-perf
                  kernel: #1 SMP PREEMPT Thu Oct 13 17:48:16 UTC 2022 4.19.125

                  hw version: M0054

                  voxl-suite: 0.9.4

                  Packages:
                  Repo: http://voxl-packages.modalai.com/ ./dists/qrb5165/sdk-0.9/binary-arm64/
                  Last Updated: 2023-03-13 21:50:05
                  List:
                  libmodal-cv 0.2.3
                  libmodal-exposure 0.0.7
                  libmodal-journal 0.2.1
                  libmodal-json 0.4.3
                  libmodal-pipe 2.8.2
                  libqrb5165-io 0.1.0
                  libvoxl-cci-direct 0.1.5
                  libvoxl-cutils 0.1.1
                  mv-voxl 0.1-r0
                  qrb5165-bind 0.1-r0
                  qrb5165-dfs-server 0.1.0
                  qrb5165-imu-server 0.5.0
                  qrb5165-slpi-test-sig 01-r0
                  qrb5165-system-tweaks 0.1.5
                  qrb5165-tflite 2.8.0-2
                  voxl-bind 0.0.1
                  voxl-camera-calibration 0.2.3
                  voxl-camera-server 1.3.5
                  voxl-cpu-monitor 0.3.0
                  voxl-docker-support 1.2.4
                  voxl-gphoto2-server 0.0.10
                  voxl-jpeg-turbo 2.1.3-4
                  voxl-libgphoto2 0.0.4
                  voxl-libuvc 1.0.7
                  voxl-logger 0.3.4
                  voxl-mavlink 0.1.0
                  voxl-mavlink-server 0.3.0
                  voxl-modem 0.16.2-202210261800
                  voxl-mongoose 7.7.0-1
                  voxl-mpa-to-ros 0.3.6
                  voxl-mpa-tools 0.7.6
                  voxl-opencv 4.5.5-1
                  voxl-portal 0.4.2
                  voxl-px4 1.12.31
                  voxl-px4-imu-server 0.1.2
                  voxl-qvio-server 0.8.2
                  voxl-remote-id 0.0.5
                  voxl-streamer 0.4.1
                  voxl-suite 0.9.4
                  voxl-tag-detector 0.0.4
                  voxl-tflite-server 0.3.1
                  voxl-utils 1.2.2
                  voxl-uvc-server 0.1.3
                  voxl-vision-px4 1.4.0
                  voxl2-system-image 1.4.1-r0
                  voxl2-wlan 1.0-r0

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                  • J Offline
                    J Offline
                    JustinDev23
                    Contributor
                    wrote on last edited by
                    #14

                    I just loaded the voxl-modem package to a raspberry pi 3 with a sixfab carrier/quectel EG25G modem with the same verizon sim and it connected.

                    Not sure if that helps but i feel like it is a step in the right direction.

                    Is there a way to flush the voxl-modem package from voxl2 and reinstall it?

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                    • tomT Offline
                      tomT Offline
                      tom
                      admin
                      wrote on last edited by
                      #15

                      @JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

                      I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

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                      • tomT tom

                        @JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

                        I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

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                        J Offline
                        JustinDev23
                        Contributor
                        wrote on last edited by
                        #16

                        @tom is there a way to force this removal?

                        voxl2:/$ dpkg -r voxl-modem
                        dpkg: dependency problems prevent removal of voxl-modem:
                        voxl-suite depends on voxl-modem (>= 0.16.1).

                        dpkg: error processing package voxl-modem (--remove):
                        dependency problems - not removing
                        Errors were encountered while processing:
                        voxl-modem

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                        • J JustinDev23

                          @tom is there a way to force this removal?

                          voxl2:/$ dpkg -r voxl-modem
                          dpkg: dependency problems prevent removal of voxl-modem:
                          voxl-suite depends on voxl-modem (>= 0.16.1).

                          dpkg: error processing package voxl-modem (--remove):
                          dependency problems - not removing
                          Errors were encountered while processing:
                          voxl-modem

                          J Offline
                          J Offline
                          JustinDev23
                          Contributor
                          wrote on last edited by
                          #17

                          @tom i got it to remove with a force-all -r

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                          • tomT tom

                            @JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

                            I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

                            J Offline
                            J Offline
                            JustinDev23
                            Contributor
                            wrote on last edited by
                            #18

                            @tom this resolved the issue. i also used the newer voxl-modem 0.16.2

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                            • tomT Offline
                              tomT Offline
                              tom
                              admin
                              wrote on last edited by
                              #19

                              @JustinDev23 So you are able to get a network connection going now?

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                              • tomT Offline
                                tomT Offline
                                tom
                                admin
                                wrote on last edited by
                                #20

                                @JustinDev23 v0.16.2 had a ton of Quectel related updates so it would makes since that things are working better now (I had timelines screwed up in my head so thought those were in 0.16.1)

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                                • J Offline
                                  J Offline
                                  JustinDev23
                                  Contributor
                                  wrote on last edited by
                                  #21

                                  good connection, tailscale is working, and all seems well on the benchtesting. thanks for the assist!

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                                  • tomT Offline
                                    tomT Offline
                                    tom
                                    admin
                                    wrote on last edited by
                                    #22

                                    @JustinDev23 Great! Thanks for your patience, I just generated an official release of v0.16.2 to ensure that it makes it into our next SDK release.

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