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Sentinel 5G voxl-modem-start.sh error

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  • tomT tom

    @JustinDev23 What do you see with quectel-CM -s vzwinternet? Do you get the same result?

    J Offline
    J Offline
    JustinDev23
    Contributor
    wrote on last edited by
    #9

    @tom correct same result,

    [03-13_22:36:25:808] Quectel_QConnectManager_Linux_V1.6.0.24
    [03-13_22:36:25:811] Find /sys/bus/usb/devices/2-1.1 idVendor=0x2c7c idProduct=0x800, bus=0x002, dev=0x003
    [03-13_22:36:25:812] Auto find qmichannel = /dev/cdc-wdm0
    [03-13_22:36:25:812] Auto find usbnet_adapter = wwan0
    [03-13_22:36:25:812] netcard driver = qmi_wwan, driver version = 22-Aug-2005
    [03-13_22:36:25:812] Modem works in QMI mode
    [03-13_22:36:25:836] cdc_wdm_fd = 7
    [03-13_22:36:25:926] Get clientWDS = 15
    [03-13_22:36:25:958] Get clientDMS = 1
    [03-13_22:36:25:989] Get clientNAS = 4
    [03-13_22:36:26:022] Get clientUIM = 1
    [03-13_22:36:26:053] Get clientWDA = 1
    [03-13_22:36:26:086] requestBaseBandVersion RM502QAEAAR11A04M4G
    [03-13_22:36:26:214] requestGetSIMStatus SIMStatus: SIM_READY
    [03-13_22:36:26:214] requestSetProfile[1] vzwnetwork///0
    [03-13_22:36:26:278] requestGetProfile[1] vzwnetwork///0
    [03-13_22:36:26:310] requestRegistrationState2 MCC: 310, MNC: 260, PS: Detached, DataCap: UNKNOW
    [03-13_22:36:26:342] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
    [03-13_22:36:26:342] ifconfig wwan0 0.0.0.0
    [03-13_22:36:26:370] ifconfig wwan0 down

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    • tomT Offline
      tomT Offline
      tom
      admin
      wrote on last edited by
      #10

      @JustinDev23 Okay thanks, In the past I know Verizon didn't support this Quectel modem, I was following this thread to see if there was a resolution but it seems like there is some conflicting information: https://forums.quectel.com/t/rm502q-ae-is-not-supported-by-verizon/11882/7

      Do you have any other SIM cards you can use? We use Google Fi for our internal use as it is quite easy to get a bunch of SIMs on data only contracts with them (it uses the T-Mobile mobile network)

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      • tomT tom

        @JustinDev23 Okay thanks, In the past I know Verizon didn't support this Quectel modem, I was following this thread to see if there was a resolution but it seems like there is some conflicting information: https://forums.quectel.com/t/rm502q-ae-is-not-supported-by-verizon/11882/7

        Do you have any other SIM cards you can use? We use Google Fi for our internal use as it is quite easy to get a bunch of SIMs on data only contracts with them (it uses the T-Mobile mobile network)

        J Offline
        J Offline
        JustinDev23
        Contributor
        wrote on last edited by
        #11

        @tom , this was what was provided to me, but we did see the same issue with a Private Celona 5G network. AT Commands showed it had registered and still didn't provide data connection.

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        • tomT Offline
          tomT Offline
          tom
          admin
          wrote on last edited by
          #12

          @JustinDev23 What VOXL SDK do you have loaded for reference? If you could post the output of voxl-version

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          • tomT tom

            @JustinDev23 What VOXL SDK do you have loaded for reference? If you could post the output of voxl-version

            J Offline
            J Offline
            JustinDev23
            Contributor
            wrote on last edited by
            #13

            @tom
            voxl2:/$ voxl-version

            system-image: 1.4.1-M0054-14.1a-perf
            kernel: #1 SMP PREEMPT Thu Oct 13 17:48:16 UTC 2022 4.19.125

            hw version: M0054

            voxl-suite: 0.9.4

            Packages:
            Repo: http://voxl-packages.modalai.com/ ./dists/qrb5165/sdk-0.9/binary-arm64/
            Last Updated: 2023-03-13 21:50:05
            List:
            libmodal-cv 0.2.3
            libmodal-exposure 0.0.7
            libmodal-journal 0.2.1
            libmodal-json 0.4.3
            libmodal-pipe 2.8.2
            libqrb5165-io 0.1.0
            libvoxl-cci-direct 0.1.5
            libvoxl-cutils 0.1.1
            mv-voxl 0.1-r0
            qrb5165-bind 0.1-r0
            qrb5165-dfs-server 0.1.0
            qrb5165-imu-server 0.5.0
            qrb5165-slpi-test-sig 01-r0
            qrb5165-system-tweaks 0.1.5
            qrb5165-tflite 2.8.0-2
            voxl-bind 0.0.1
            voxl-camera-calibration 0.2.3
            voxl-camera-server 1.3.5
            voxl-cpu-monitor 0.3.0
            voxl-docker-support 1.2.4
            voxl-gphoto2-server 0.0.10
            voxl-jpeg-turbo 2.1.3-4
            voxl-libgphoto2 0.0.4
            voxl-libuvc 1.0.7
            voxl-logger 0.3.4
            voxl-mavlink 0.1.0
            voxl-mavlink-server 0.3.0
            voxl-modem 0.16.2-202210261800
            voxl-mongoose 7.7.0-1
            voxl-mpa-to-ros 0.3.6
            voxl-mpa-tools 0.7.6
            voxl-opencv 4.5.5-1
            voxl-portal 0.4.2
            voxl-px4 1.12.31
            voxl-px4-imu-server 0.1.2
            voxl-qvio-server 0.8.2
            voxl-remote-id 0.0.5
            voxl-streamer 0.4.1
            voxl-suite 0.9.4
            voxl-tag-detector 0.0.4
            voxl-tflite-server 0.3.1
            voxl-utils 1.2.2
            voxl-uvc-server 0.1.3
            voxl-vision-px4 1.4.0
            voxl2-system-image 1.4.1-r0
            voxl2-wlan 1.0-r0

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            • J Offline
              J Offline
              JustinDev23
              Contributor
              wrote on last edited by
              #14

              I just loaded the voxl-modem package to a raspberry pi 3 with a sixfab carrier/quectel EG25G modem with the same verizon sim and it connected.

              Not sure if that helps but i feel like it is a step in the right direction.

              Is there a way to flush the voxl-modem package from voxl2 and reinstall it?

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              • tomT Offline
                tomT Offline
                tom
                admin
                wrote on last edited by
                #15

                @JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

                I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

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                • tomT tom

                  @JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

                  I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

                  J Offline
                  J Offline
                  JustinDev23
                  Contributor
                  wrote on last edited by
                  #16

                  @tom is there a way to force this removal?

                  voxl2:/$ dpkg -r voxl-modem
                  dpkg: dependency problems prevent removal of voxl-modem:
                  voxl-suite depends on voxl-modem (>= 0.16.1).

                  dpkg: error processing package voxl-modem (--remove):
                  dependency problems - not removing
                  Errors were encountered while processing:
                  voxl-modem

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                  • J JustinDev23

                    @tom is there a way to force this removal?

                    voxl2:/$ dpkg -r voxl-modem
                    dpkg: dependency problems prevent removal of voxl-modem:
                    voxl-suite depends on voxl-modem (>= 0.16.1).

                    dpkg: error processing package voxl-modem (--remove):
                    dependency problems - not removing
                    Errors were encountered while processing:
                    voxl-modem

                    J Offline
                    J Offline
                    JustinDev23
                    Contributor
                    wrote on last edited by
                    #17

                    @tom i got it to remove with a force-all -r

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                    • tomT tom

                      @JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

                      I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

                      J Offline
                      J Offline
                      JustinDev23
                      Contributor
                      wrote on last edited by
                      #18

                      @tom this resolved the issue. i also used the newer voxl-modem 0.16.2

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                      • tomT Offline
                        tomT Offline
                        tom
                        admin
                        wrote on last edited by
                        #19

                        @JustinDev23 So you are able to get a network connection going now?

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                        • tomT Offline
                          tomT Offline
                          tom
                          admin
                          wrote on last edited by
                          #20

                          @JustinDev23 v0.16.2 had a ton of Quectel related updates so it would makes since that things are working better now (I had timelines screwed up in my head so thought those were in 0.16.1)

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                          • J Offline
                            J Offline
                            JustinDev23
                            Contributor
                            wrote on last edited by
                            #21

                            good connection, tailscale is working, and all seems well on the benchtesting. thanks for the assist!

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                            • tomT Offline
                              tomT Offline
                              tom
                              admin
                              wrote on last edited by
                              #22

                              @JustinDev23 Great! Thanks for your patience, I just generated an official release of v0.16.2 to ensure that it makes it into our next SDK release.

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