ModalAI Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Sentinel 5G voxl-modem-start.sh error

    Ask your questions right here!
    3
    22
    1175
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      JustinDev23 @Chad Sweet
      last edited by

      @Chad-Sweet, we tried on the private 5G network first and it was a known good sim, we were able to see the modem on the networks dashboard but the ifconfig was showing no ip for it. also forced it to be a IPv4 to see if it would resolve the issue but it did not work.

      Separately we have tried a known good Verizon sim and the same issue is seen.

      I have ran the voxl-configure-modem, also tried disabling and stopping voxl-modem and used the quectel-CM -4 -s vzwnetwork for further troubleshooting. Also from the AT commands it looks like it is registering and populating everything correctly.

      1 Reply Last reply Reply Quote 0
      • Chad SweetC
        Chad Sweet ModalAI Team
        last edited by

        The maintainer is out on vacation. hopefully he can respond tomorrow.

        One other thought, are there other networks configured in ifconfig that could be colliding? wifi for instance?

        J 1 Reply Last reply Reply Quote 0
        • J
          JustinDev23 @Chad Sweet
          last edited by

          @Chad-Sweet i made sure there were no conflicts.

          1 Reply Last reply Reply Quote 0
          • tomT
            tom admin
            last edited by

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • tomT
              tom admin
              last edited by

              @JustinDev23 What do you see with quectel-CM -s vzwinternet? Do you get the same result?

              J 1 Reply Last reply Reply Quote 0
              • J
                JustinDev23 @tom
                last edited by

                @tom correct same result,

                [03-13_22:36:25:808] Quectel_QConnectManager_Linux_V1.6.0.24
                [03-13_22:36:25:811] Find /sys/bus/usb/devices/2-1.1 idVendor=0x2c7c idProduct=0x800, bus=0x002, dev=0x003
                [03-13_22:36:25:812] Auto find qmichannel = /dev/cdc-wdm0
                [03-13_22:36:25:812] Auto find usbnet_adapter = wwan0
                [03-13_22:36:25:812] netcard driver = qmi_wwan, driver version = 22-Aug-2005
                [03-13_22:36:25:812] Modem works in QMI mode
                [03-13_22:36:25:836] cdc_wdm_fd = 7
                [03-13_22:36:25:926] Get clientWDS = 15
                [03-13_22:36:25:958] Get clientDMS = 1
                [03-13_22:36:25:989] Get clientNAS = 4
                [03-13_22:36:26:022] Get clientUIM = 1
                [03-13_22:36:26:053] Get clientWDA = 1
                [03-13_22:36:26:086] requestBaseBandVersion RM502QAEAAR11A04M4G
                [03-13_22:36:26:214] requestGetSIMStatus SIMStatus: SIM_READY
                [03-13_22:36:26:214] requestSetProfile[1] vzwnetwork///0
                [03-13_22:36:26:278] requestGetProfile[1] vzwnetwork///0
                [03-13_22:36:26:310] requestRegistrationState2 MCC: 310, MNC: 260, PS: Detached, DataCap: UNKNOW
                [03-13_22:36:26:342] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
                [03-13_22:36:26:342] ifconfig wwan0 0.0.0.0
                [03-13_22:36:26:370] ifconfig wwan0 down

                1 Reply Last reply Reply Quote 0
                • tomT
                  tom admin
                  last edited by

                  @JustinDev23 Okay thanks, In the past I know Verizon didn't support this Quectel modem, I was following this thread to see if there was a resolution but it seems like there is some conflicting information: https://forums.quectel.com/t/rm502q-ae-is-not-supported-by-verizon/11882/7

                  Do you have any other SIM cards you can use? We use Google Fi for our internal use as it is quite easy to get a bunch of SIMs on data only contracts with them (it uses the T-Mobile mobile network)

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    JustinDev23 @tom
                    last edited by

                    @tom , this was what was provided to me, but we did see the same issue with a Private Celona 5G network. AT Commands showed it had registered and still didn't provide data connection.

                    1 Reply Last reply Reply Quote 0
                    • tomT
                      tom admin
                      last edited by

                      @JustinDev23 What VOXL SDK do you have loaded for reference? If you could post the output of voxl-version

                      J 1 Reply Last reply Reply Quote 0
                      • J
                        JustinDev23 @tom
                        last edited by

                        @tom
                        voxl2:/$ voxl-version

                        system-image: 1.4.1-M0054-14.1a-perf
                        kernel: #1 SMP PREEMPT Thu Oct 13 17:48:16 UTC 2022 4.19.125

                        hw version: M0054

                        voxl-suite: 0.9.4

                        Packages:
                        Repo: http://voxl-packages.modalai.com/ ./dists/qrb5165/sdk-0.9/binary-arm64/
                        Last Updated: 2023-03-13 21:50:05
                        List:
                        libmodal-cv 0.2.3
                        libmodal-exposure 0.0.7
                        libmodal-journal 0.2.1
                        libmodal-json 0.4.3
                        libmodal-pipe 2.8.2
                        libqrb5165-io 0.1.0
                        libvoxl-cci-direct 0.1.5
                        libvoxl-cutils 0.1.1
                        mv-voxl 0.1-r0
                        qrb5165-bind 0.1-r0
                        qrb5165-dfs-server 0.1.0
                        qrb5165-imu-server 0.5.0
                        qrb5165-slpi-test-sig 01-r0
                        qrb5165-system-tweaks 0.1.5
                        qrb5165-tflite 2.8.0-2
                        voxl-bind 0.0.1
                        voxl-camera-calibration 0.2.3
                        voxl-camera-server 1.3.5
                        voxl-cpu-monitor 0.3.0
                        voxl-docker-support 1.2.4
                        voxl-gphoto2-server 0.0.10
                        voxl-jpeg-turbo 2.1.3-4
                        voxl-libgphoto2 0.0.4
                        voxl-libuvc 1.0.7
                        voxl-logger 0.3.4
                        voxl-mavlink 0.1.0
                        voxl-mavlink-server 0.3.0
                        voxl-modem 0.16.2-202210261800
                        voxl-mongoose 7.7.0-1
                        voxl-mpa-to-ros 0.3.6
                        voxl-mpa-tools 0.7.6
                        voxl-opencv 4.5.5-1
                        voxl-portal 0.4.2
                        voxl-px4 1.12.31
                        voxl-px4-imu-server 0.1.2
                        voxl-qvio-server 0.8.2
                        voxl-remote-id 0.0.5
                        voxl-streamer 0.4.1
                        voxl-suite 0.9.4
                        voxl-tag-detector 0.0.4
                        voxl-tflite-server 0.3.1
                        voxl-utils 1.2.2
                        voxl-uvc-server 0.1.3
                        voxl-vision-px4 1.4.0
                        voxl2-system-image 1.4.1-r0
                        voxl2-wlan 1.0-r0

                        1 Reply Last reply Reply Quote 0
                        • J
                          JustinDev23
                          last edited by

                          I just loaded the voxl-modem package to a raspberry pi 3 with a sixfab carrier/quectel EG25G modem with the same verizon sim and it connected.

                          Not sure if that helps but i feel like it is a step in the right direction.

                          Is there a way to flush the voxl-modem package from voxl2 and reinstall it?

                          1 Reply Last reply Reply Quote 0
                          • tomT
                            tom admin
                            last edited by

                            @JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

                            I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

                            J 2 Replies Last reply Reply Quote 0
                            • J
                              JustinDev23 @tom
                              last edited by

                              @tom is there a way to force this removal?

                              voxl2:/$ dpkg -r voxl-modem
                              dpkg: dependency problems prevent removal of voxl-modem:
                              voxl-suite depends on voxl-modem (>= 0.16.1).

                              dpkg: error processing package voxl-modem (--remove):
                              dependency problems - not removing
                              Errors were encountered while processing:
                              voxl-modem

                              J 1 Reply Last reply Reply Quote 0
                              • J
                                JustinDev23 @JustinDev23
                                last edited by

                                @tom i got it to remove with a force-all -r

                                1 Reply Last reply Reply Quote 0
                                • J
                                  JustinDev23 @tom
                                  last edited by

                                  @tom this resolved the issue. i also used the newer voxl-modem 0.16.2

                                  1 Reply Last reply Reply Quote 0
                                  • tomT
                                    tom admin
                                    last edited by

                                    @JustinDev23 So you are able to get a network connection going now?

                                    1 Reply Last reply Reply Quote 0
                                    • tomT
                                      tom admin
                                      last edited by

                                      @JustinDev23 v0.16.2 had a ton of Quectel related updates so it would makes since that things are working better now (I had timelines screwed up in my head so thought those were in 0.16.1)

                                      1 Reply Last reply Reply Quote 0
                                      • J
                                        JustinDev23
                                        last edited by

                                        good connection, tailscale is working, and all seems well on the benchtesting. thanks for the assist!

                                        1 Reply Last reply Reply Quote 0
                                        • tomT
                                          tom admin
                                          last edited by

                                          @JustinDev23 Great! Thanks for your patience, I just generated an official release of v0.16.2 to ensure that it makes it into our next SDK release.

                                          1 Reply Last reply Reply Quote 0
                                          • First post
                                            Last post
                                          Powered by NodeBB | Contributors