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Sentinel 5G voxl-modem-start.sh error

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  • tomT tom

    @JustinDev23 Okay thanks, In the past I know Verizon didn't support this Quectel modem, I was following this thread to see if there was a resolution but it seems like there is some conflicting information: https://forums.quectel.com/t/rm502q-ae-is-not-supported-by-verizon/11882/7

    Do you have any other SIM cards you can use? We use Google Fi for our internal use as it is quite easy to get a bunch of SIMs on data only contracts with them (it uses the T-Mobile mobile network)

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    J Offline
    JustinDev23
    Contributor
    wrote on last edited by
    #11

    @tom , this was what was provided to me, but we did see the same issue with a Private Celona 5G network. AT Commands showed it had registered and still didn't provide data connection.

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    • tomT Offline
      tomT Offline
      tom
      admin
      wrote on last edited by
      #12

      @JustinDev23 What VOXL SDK do you have loaded for reference? If you could post the output of voxl-version

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      • tomT tom

        @JustinDev23 What VOXL SDK do you have loaded for reference? If you could post the output of voxl-version

        J Offline
        J Offline
        JustinDev23
        Contributor
        wrote on last edited by
        #13

        @tom
        voxl2:/$ voxl-version

        system-image: 1.4.1-M0054-14.1a-perf
        kernel: #1 SMP PREEMPT Thu Oct 13 17:48:16 UTC 2022 4.19.125

        hw version: M0054

        voxl-suite: 0.9.4

        Packages:
        Repo: http://voxl-packages.modalai.com/ ./dists/qrb5165/sdk-0.9/binary-arm64/
        Last Updated: 2023-03-13 21:50:05
        List:
        libmodal-cv 0.2.3
        libmodal-exposure 0.0.7
        libmodal-journal 0.2.1
        libmodal-json 0.4.3
        libmodal-pipe 2.8.2
        libqrb5165-io 0.1.0
        libvoxl-cci-direct 0.1.5
        libvoxl-cutils 0.1.1
        mv-voxl 0.1-r0
        qrb5165-bind 0.1-r0
        qrb5165-dfs-server 0.1.0
        qrb5165-imu-server 0.5.0
        qrb5165-slpi-test-sig 01-r0
        qrb5165-system-tweaks 0.1.5
        qrb5165-tflite 2.8.0-2
        voxl-bind 0.0.1
        voxl-camera-calibration 0.2.3
        voxl-camera-server 1.3.5
        voxl-cpu-monitor 0.3.0
        voxl-docker-support 1.2.4
        voxl-gphoto2-server 0.0.10
        voxl-jpeg-turbo 2.1.3-4
        voxl-libgphoto2 0.0.4
        voxl-libuvc 1.0.7
        voxl-logger 0.3.4
        voxl-mavlink 0.1.0
        voxl-mavlink-server 0.3.0
        voxl-modem 0.16.2-202210261800
        voxl-mongoose 7.7.0-1
        voxl-mpa-to-ros 0.3.6
        voxl-mpa-tools 0.7.6
        voxl-opencv 4.5.5-1
        voxl-portal 0.4.2
        voxl-px4 1.12.31
        voxl-px4-imu-server 0.1.2
        voxl-qvio-server 0.8.2
        voxl-remote-id 0.0.5
        voxl-streamer 0.4.1
        voxl-suite 0.9.4
        voxl-tag-detector 0.0.4
        voxl-tflite-server 0.3.1
        voxl-utils 1.2.2
        voxl-uvc-server 0.1.3
        voxl-vision-px4 1.4.0
        voxl2-system-image 1.4.1-r0
        voxl2-wlan 1.0-r0

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        • J Offline
          J Offline
          JustinDev23
          Contributor
          wrote on last edited by
          #14

          I just loaded the voxl-modem package to a raspberry pi 3 with a sixfab carrier/quectel EG25G modem with the same verizon sim and it connected.

          Not sure if that helps but i feel like it is a step in the right direction.

          Is there a way to flush the voxl-modem package from voxl2 and reinstall it?

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          • tomT Offline
            tomT Offline
            tom
            admin
            wrote on last edited by
            #15

            @JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

            I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

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            • tomT tom

              @JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

              I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

              J Offline
              J Offline
              JustinDev23
              Contributor
              wrote on last edited by
              #16

              @tom is there a way to force this removal?

              voxl2:/$ dpkg -r voxl-modem
              dpkg: dependency problems prevent removal of voxl-modem:
              voxl-suite depends on voxl-modem (>= 0.16.1).

              dpkg: error processing package voxl-modem (--remove):
              dependency problems - not removing
              Errors were encountered while processing:
              voxl-modem

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              • J JustinDev23

                @tom is there a way to force this removal?

                voxl2:/$ dpkg -r voxl-modem
                dpkg: dependency problems prevent removal of voxl-modem:
                voxl-suite depends on voxl-modem (>= 0.16.1).

                dpkg: error processing package voxl-modem (--remove):
                dependency problems - not removing
                Errors were encountered while processing:
                voxl-modem

                J Offline
                J Offline
                JustinDev23
                Contributor
                wrote on last edited by
                #17

                @tom i got it to remove with a force-all -r

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                • tomT tom

                  @JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

                  I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

                  J Offline
                  J Offline
                  JustinDev23
                  Contributor
                  wrote on last edited by
                  #18

                  @tom this resolved the issue. i also used the newer voxl-modem 0.16.2

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                  • tomT Offline
                    tomT Offline
                    tom
                    admin
                    wrote on last edited by
                    #19

                    @JustinDev23 So you are able to get a network connection going now?

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                    • tomT Offline
                      tomT Offline
                      tom
                      admin
                      wrote on last edited by
                      #20

                      @JustinDev23 v0.16.2 had a ton of Quectel related updates so it would makes since that things are working better now (I had timelines screwed up in my head so thought those were in 0.16.1)

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                      • J Offline
                        J Offline
                        JustinDev23
                        Contributor
                        wrote on last edited by
                        #21

                        good connection, tailscale is working, and all seems well on the benchtesting. thanks for the assist!

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                        • tomT Offline
                          tomT Offline
                          tom
                          admin
                          wrote on last edited by
                          #22

                          @JustinDev23 Great! Thanks for your patience, I just generated an official release of v0.16.2 to ensure that it makes it into our next SDK release.

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