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    Sentinel 5G voxl-modem-start.sh error

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    • Chad SweetC
      Chad Sweet ModalAI Team
      last edited by

      The maintainer is out on vacation. hopefully he can respond tomorrow.

      One other thought, are there other networks configured in ifconfig that could be colliding? wifi for instance?

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      • J
        JustinDev23 @Chad Sweet
        last edited by

        @Chad-Sweet i made sure there were no conflicts.

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        • tomT
          tom admin
          last edited by

          This post is deleted!
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          • tomT
            tom admin
            last edited by

            @JustinDev23 What do you see with quectel-CM -s vzwinternet? Do you get the same result?

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            • J
              JustinDev23 @tom
              last edited by

              @tom correct same result,

              [03-13_22:36:25:808] Quectel_QConnectManager_Linux_V1.6.0.24
              [03-13_22:36:25:811] Find /sys/bus/usb/devices/2-1.1 idVendor=0x2c7c idProduct=0x800, bus=0x002, dev=0x003
              [03-13_22:36:25:812] Auto find qmichannel = /dev/cdc-wdm0
              [03-13_22:36:25:812] Auto find usbnet_adapter = wwan0
              [03-13_22:36:25:812] netcard driver = qmi_wwan, driver version = 22-Aug-2005
              [03-13_22:36:25:812] Modem works in QMI mode
              [03-13_22:36:25:836] cdc_wdm_fd = 7
              [03-13_22:36:25:926] Get clientWDS = 15
              [03-13_22:36:25:958] Get clientDMS = 1
              [03-13_22:36:25:989] Get clientNAS = 4
              [03-13_22:36:26:022] Get clientUIM = 1
              [03-13_22:36:26:053] Get clientWDA = 1
              [03-13_22:36:26:086] requestBaseBandVersion RM502QAEAAR11A04M4G
              [03-13_22:36:26:214] requestGetSIMStatus SIMStatus: SIM_READY
              [03-13_22:36:26:214] requestSetProfile[1] vzwnetwork///0
              [03-13_22:36:26:278] requestGetProfile[1] vzwnetwork///0
              [03-13_22:36:26:310] requestRegistrationState2 MCC: 310, MNC: 260, PS: Detached, DataCap: UNKNOW
              [03-13_22:36:26:342] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
              [03-13_22:36:26:342] ifconfig wwan0 0.0.0.0
              [03-13_22:36:26:370] ifconfig wwan0 down

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              • tomT
                tom admin
                last edited by

                @JustinDev23 Okay thanks, In the past I know Verizon didn't support this Quectel modem, I was following this thread to see if there was a resolution but it seems like there is some conflicting information: https://forums.quectel.com/t/rm502q-ae-is-not-supported-by-verizon/11882/7

                Do you have any other SIM cards you can use? We use Google Fi for our internal use as it is quite easy to get a bunch of SIMs on data only contracts with them (it uses the T-Mobile mobile network)

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                • J
                  JustinDev23 @tom
                  last edited by

                  @tom , this was what was provided to me, but we did see the same issue with a Private Celona 5G network. AT Commands showed it had registered and still didn't provide data connection.

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                  • tomT
                    tom admin
                    last edited by

                    @JustinDev23 What VOXL SDK do you have loaded for reference? If you could post the output of voxl-version

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                    • J
                      JustinDev23 @tom
                      last edited by

                      @tom
                      voxl2:/$ voxl-version

                      system-image: 1.4.1-M0054-14.1a-perf
                      kernel: #1 SMP PREEMPT Thu Oct 13 17:48:16 UTC 2022 4.19.125

                      hw version: M0054

                      voxl-suite: 0.9.4

                      Packages:
                      Repo: http://voxl-packages.modalai.com/ ./dists/qrb5165/sdk-0.9/binary-arm64/
                      Last Updated: 2023-03-13 21:50:05
                      List:
                      libmodal-cv 0.2.3
                      libmodal-exposure 0.0.7
                      libmodal-journal 0.2.1
                      libmodal-json 0.4.3
                      libmodal-pipe 2.8.2
                      libqrb5165-io 0.1.0
                      libvoxl-cci-direct 0.1.5
                      libvoxl-cutils 0.1.1
                      mv-voxl 0.1-r0
                      qrb5165-bind 0.1-r0
                      qrb5165-dfs-server 0.1.0
                      qrb5165-imu-server 0.5.0
                      qrb5165-slpi-test-sig 01-r0
                      qrb5165-system-tweaks 0.1.5
                      qrb5165-tflite 2.8.0-2
                      voxl-bind 0.0.1
                      voxl-camera-calibration 0.2.3
                      voxl-camera-server 1.3.5
                      voxl-cpu-monitor 0.3.0
                      voxl-docker-support 1.2.4
                      voxl-gphoto2-server 0.0.10
                      voxl-jpeg-turbo 2.1.3-4
                      voxl-libgphoto2 0.0.4
                      voxl-libuvc 1.0.7
                      voxl-logger 0.3.4
                      voxl-mavlink 0.1.0
                      voxl-mavlink-server 0.3.0
                      voxl-modem 0.16.2-202210261800
                      voxl-mongoose 7.7.0-1
                      voxl-mpa-to-ros 0.3.6
                      voxl-mpa-tools 0.7.6
                      voxl-opencv 4.5.5-1
                      voxl-portal 0.4.2
                      voxl-px4 1.12.31
                      voxl-px4-imu-server 0.1.2
                      voxl-qvio-server 0.8.2
                      voxl-remote-id 0.0.5
                      voxl-streamer 0.4.1
                      voxl-suite 0.9.4
                      voxl-tag-detector 0.0.4
                      voxl-tflite-server 0.3.1
                      voxl-utils 1.2.2
                      voxl-uvc-server 0.1.3
                      voxl-vision-px4 1.4.0
                      voxl2-system-image 1.4.1-r0
                      voxl2-wlan 1.0-r0

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                      • J
                        JustinDev23
                        last edited by

                        I just loaded the voxl-modem package to a raspberry pi 3 with a sixfab carrier/quectel EG25G modem with the same verizon sim and it connected.

                        Not sure if that helps but i feel like it is a step in the right direction.

                        Is there a way to flush the voxl-modem package from voxl2 and reinstall it?

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                        • tomT
                          tom admin
                          last edited by

                          @JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

                          I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

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                          • J
                            JustinDev23 @tom
                            last edited by

                            @tom is there a way to force this removal?

                            voxl2:/$ dpkg -r voxl-modem
                            dpkg: dependency problems prevent removal of voxl-modem:
                            voxl-suite depends on voxl-modem (>= 0.16.1).

                            dpkg: error processing package voxl-modem (--remove):
                            dependency problems - not removing
                            Errors were encountered while processing:
                            voxl-modem

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                            • J
                              JustinDev23 @JustinDev23
                              last edited by

                              @tom i got it to remove with a force-all -r

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                              • J
                                JustinDev23 @tom
                                last edited by

                                @tom this resolved the issue. i also used the newer voxl-modem 0.16.2

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                                • tomT
                                  tom admin
                                  last edited by

                                  @JustinDev23 So you are able to get a network connection going now?

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                                  • tomT
                                    tom admin
                                    last edited by

                                    @JustinDev23 v0.16.2 had a ton of Quectel related updates so it would makes since that things are working better now (I had timelines screwed up in my head so thought those were in 0.16.1)

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                                    • J
                                      JustinDev23
                                      last edited by

                                      good connection, tailscale is working, and all seems well on the benchtesting. thanks for the assist!

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                                      • tomT
                                        tom admin
                                        last edited by

                                        @JustinDev23 Great! Thanks for your patience, I just generated an official release of v0.16.2 to ensure that it makes it into our next SDK release.

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