VOXL2 troubleshooting

Moderator

@claw what does lsusb report?

claw

@Moderator here is a screenshot before and after plugging the usb cable in:

tom

@claw It looks as though the board is booting into fastboot. At this point you should be able to install the voxl2_SDK with ./install.sh

claw

@tom oh, ok. I thought I'd have adb from the firmware. My mistake. Thanks for the help.

claw

@tom I tried to install the SDK but it failed.
I did re-read the instructions for unbricking which do say that ADB should be available after installing the flat build. Is there a mechanism for returning the boards for repair?

tom

@claw Can you double check that you're loading the correct QDL image? You'll need to determine whether your board is an M0054-1 or M0054-2

https://docs.modalai.com/m0054-versions/#m0054-1-and-m0054-2

claw

@tom i did check that initially and again before I loaded it this last time. We have the older version boards.

tom

@claw Are you running Ubuntu natively? If so, what version?

claw

@tom yes, 22.04

tom

@claw I would try installing the SDK with ./install.sh -w to wipe all partitions and start fresh.

If that doesn't work it may be worth submitting an RMA: https://www.modalai.com/pages/rma

claw

@tom thank you. I'll give that a shot.

claw

@tom That completed successfully, but still doesn't provide adb. Also, lsusb still shows the fastboot device whereas the other Starlings that are working show a qualcom device.

tom

@claw That is definitely not the expected behavior, I recommend going through the RMA process