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VOXL2 troubleshooting

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  • tomT tom

    @claw It looks as though the board is booting into fastboot. At this point you should be able to install the voxl2_SDK with ./install.sh

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    claw
    wrote on last edited by
    #5

    @tom oh, ok. I thought I'd have adb from the firmware. My mistake. Thanks for the help.

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    • C claw

      @tom oh, ok. I thought I'd have adb from the firmware. My mistake. Thanks for the help.

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      claw
      wrote on last edited by
      #6

      @tom I tried to install the SDK but it failed.
      I did re-read the instructions for unbricking which do say that ADB should be available after installing the flat build. Is there a mechanism for returning the boards for repair?

      e8165df7-6cf4-4744-8b01-78bf36c921c4-image.png

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      • C claw

        @tom I tried to install the SDK but it failed.
        I did re-read the instructions for unbricking which do say that ADB should be available after installing the flat build. Is there a mechanism for returning the boards for repair?

        e8165df7-6cf4-4744-8b01-78bf36c921c4-image.png

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        tom
        admin
        wrote on last edited by
        #7

        @claw Can you double check that you're loading the correct QDL image? You'll need to determine whether your board is an M0054-1 or M0054-2

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        VOXL 2 HW Versions

        ModalAI technical documentation for VOXL and VOXL 2 Companion Computers for PX4 and ArduPilot Obstacle Avoidance and GPS-denied navigation, assembled in the USA

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        • tomT tom

          @claw Can you double check that you're loading the correct QDL image? You'll need to determine whether your board is an M0054-1 or M0054-2

          Link Preview Image
          VOXL 2 HW Versions

          ModalAI technical documentation for VOXL and VOXL 2 Companion Computers for PX4 and ArduPilot Obstacle Avoidance and GPS-denied navigation, assembled in the USA

          favicon

          ModalAI Technical Docs (docs.modalai.com)

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          claw
          wrote on last edited by
          #8

          @tom i did check that initially and again before I loaded it this last time. We have the older version boards.

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          • C claw

            @tom i did check that initially and again before I loaded it this last time. We have the older version boards.

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            tom
            admin
            wrote on last edited by
            #9

            @claw Are you running Ubuntu natively? If so, what version?

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            • tomT tom

              @claw Are you running Ubuntu natively? If so, what version?

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              claw
              wrote on last edited by
              #10

              @tom yes, 22.04

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              • C claw

                @tom yes, 22.04

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                tom
                admin
                wrote on last edited by
                #11

                @claw I would try installing the SDK with ./install.sh -w to wipe all partitions and start fresh.

                If that doesn't work it may be worth submitting an RMA: https://www.modalai.com/pages/rma

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                • tomT tom

                  @claw I would try installing the SDK with ./install.sh -w to wipe all partitions and start fresh.

                  If that doesn't work it may be worth submitting an RMA: https://www.modalai.com/pages/rma

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                  claw
                  wrote on last edited by
                  #12

                  @tom thank you. I'll give that a shot.

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                  • C claw

                    @tom thank you. I'll give that a shot.

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                    claw
                    wrote on last edited by
                    #13

                    @tom That completed successfully, but still doesn't provide adb. Also, lsusb still shows the fastboot device whereas the other Starlings that are working show a qualcom device.

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                    • C claw

                      @tom That completed successfully, but still doesn't provide adb. Also, lsusb still shows the fastboot device whereas the other Starlings that are working show a qualcom device.

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                      tom
                      admin
                      wrote on last edited by
                      #14

                      @claw That is definitely not the expected behavior, I recommend going through the RMA process

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