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    VOXL2 troubleshooting

    VOXL 2
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    • C
      claw
      last edited by 20 May 2025, 17:58

      I have two VOXL2 boards as parts of Starling drones. They were both unresponsive to ADB so I reinstalled the base firmware using the unbrick procedures. I was able to get a successful result from QDL for both the provisioning and flat build install, however, ADB from my Linux machine does not find the devices. How do I troubleshoot this further?

      Thank you

      M 1 Reply Last reply 21 May 2025, 14:26 Reply Quote 0
      • M
        Moderator ModalAI Team @claw
        last edited by 21 May 2025, 14:26

        @claw what does lsusb report?

        C 1 Reply Last reply 22 May 2025, 19:36 Reply Quote 0
        • C
          claw @Moderator
          last edited by 22 May 2025, 19:36

          @Moderator here is a screenshot before and after plugging the usb cable in:

          7eda5c82-560e-4fdb-8e27-11e1904e93d7-image.png

          T 1 Reply Last reply 23 May 2025, 19:54 Reply Quote 0
          • T
            tom admin @claw
            last edited by 23 May 2025, 19:54

            @claw It looks as though the board is booting into fastboot. At this point you should be able to install the voxl2_SDK with ./install.sh

            C 1 Reply Last reply 23 May 2025, 20:18 Reply Quote 0
            • C
              claw @tom
              last edited by 23 May 2025, 20:18

              @tom oh, ok. I thought I'd have adb from the firmware. My mistake. Thanks for the help.

              C 1 Reply Last reply 25 May 2025, 15:59 Reply Quote 0
              • C
                claw @claw
                last edited by 25 May 2025, 15:59

                @tom I tried to install the SDK but it failed.
                I did re-read the instructions for unbricking which do say that ADB should be available after installing the flat build. Is there a mechanism for returning the boards for repair?

                e8165df7-6cf4-4744-8b01-78bf36c921c4-image.png

                T 1 Reply Last reply 27 May 2025, 16:56 Reply Quote 0
                • T
                  tom admin @claw
                  last edited by 27 May 2025, 16:56

                  @claw Can you double check that you're loading the correct QDL image? You'll need to determine whether your board is an M0054-1 or M0054-2

                  https://docs.modalai.com/m0054-versions/#m0054-1-and-m0054-2

                  C 1 Reply Last reply 27 May 2025, 19:36 Reply Quote 0
                  • C
                    claw @tom
                    last edited by 27 May 2025, 19:36

                    @tom i did check that initially and again before I loaded it this last time. We have the older version boards.

                    T 1 Reply Last reply 27 May 2025, 19:55 Reply Quote 0
                    • T
                      tom admin @claw
                      last edited by 27 May 2025, 19:55

                      @claw Are you running Ubuntu natively? If so, what version?

                      C 1 Reply Last reply 28 May 2025, 16:26 Reply Quote 0
                      • C
                        claw @tom
                        last edited by 28 May 2025, 16:26

                        @tom yes, 22.04

                        T 1 Reply Last reply 28 May 2025, 17:37 Reply Quote 0
                        • T
                          tom admin @claw
                          last edited by 28 May 2025, 17:37

                          @claw I would try installing the SDK with ./install.sh -w to wipe all partitions and start fresh.

                          If that doesn't work it may be worth submitting an RMA: https://www.modalai.com/pages/rma

                          C 1 Reply Last reply 28 May 2025, 18:33 Reply Quote 0
                          • C
                            claw @tom
                            last edited by 28 May 2025, 18:33

                            @tom thank you. I'll give that a shot.

                            C 1 Reply Last reply 28 May 2025, 21:08 Reply Quote 0
                            • C
                              claw @claw
                              last edited by 28 May 2025, 21:08

                              @tom That completed successfully, but still doesn't provide adb. Also, lsusb still shows the fastboot device whereas the other Starlings that are working show a qualcom device.

                              T 1 Reply Last reply 28 May 2025, 21:28 Reply Quote 0
                              • T
                                tom admin @claw
                                last edited by 28 May 2025, 21:28

                                @claw That is definitely not the expected behavior, I recommend going through the RMA process

                                1 Reply Last reply Reply Quote 0
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